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Ratings and reviews

RATINGS
Food
Service
Value

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CUISINES
Cafe, Healthy
Special Diets
Vegan Options, Gluten Free Options
Meals
Brunch
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Reviews (108)
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5
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All reviews gelato sorbet ice cream nice spot to sit passion fruit great cafe helipad helicopter yummy pier
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Reviewed 2 August 2023 via mobile

Poor customer service. Ordered coffee, tea and croissants for breakfast - drinks came quickly but waited over 25 mins for 2 plain croissants, kept being told “they are coming” - eventually because of time we had to leave without as our order had somehow been...screwed up. Waitress / manager fairly unapologetic, blamed the kitchen - wondered why I was mildly upset. Ive cream may be ok but don’t bother if you a stopping in for a small light breakfast or snack.More

Date of visit: August 2023
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Reviewed 31 July 2023 via mobile

Their menu suggested they made both juices & smoothies. We ordered by indicating from their menu two smoothies, verifying they were smoothies & not juices, & by asking how they made them & what the result would look like in texture. They were not busy,...but after a very long wait, they presented us with two juices. We indicated that they were juices not smoothies and they begged to differ. As juices, they tasted horrible……. Hence, they have no idea what they are making!More

Date of visit: July 2023
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Reviewed 15 June 2023

Waited 20 minutes for 2 takeaway iced coffees that tasted less than average once received, couldn’t even taste the coffee in them.

Date of visit: May 2023
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Reviewed 11 May 2023 via mobile

Poor service, and less than average gelato. Chocolate tastes no better than supermarket bought. Lemon lacked any real zing freshness. Both were clumpy and far from smooth.

Date of visit: May 2023
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Reviewed 6 April 2023 via mobile

Waited over 1 hour for our breakfast order when it came eggs benidict were hard build. Plus side manger gave us complimentary coffee Will mot be back shambolic service

Date of visit: April 2023
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Reviewed 12 February 2023 via mobile

We were in Cairns for two days as part of a cruise tour. We were exploring the area, which is amazing, and found this Gelato shop. WOW! We went back our second night because it was so good. The staff encourages you to taste as...many flavors as you want and it's really fun. The first night I had coconut and mango. The mango tastes like fresh mangos and the coconut was very good without being overpowering. The second night I got passion fruit and pina colada. All of it excellent!! The Gelato is all made there and the staff is super friendly. Please treat yourself and visit Mooz.More

Date of visit: February 2023
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Reviewed 27 August 2022 via mobile

Best coffee that I had in Cairns , friendly clean & great location. Great cafe with fresh juices , great breakfasts close to wharf. Worth the beautiful walk at sunrise for the best coffee.

Date of visit: August 2022
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Reviewed 19 August 2022 via mobile

Loved the location, the different ice cream flavours. I didn't try the coffe but it seemed good. Will try to go again to try out other options.

Date of visit: August 2022
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Reviewed 13 August 2022

Just strolled past on our first afternoon in Cairns exploring The Pier and The Esplanade waterfront. Came across this small cafe selling coffee, treats such as lemon tart with ice cream, beer (Peroni) by the bottle and a decadent range of ice creams and sorbets....On our first visit, I had the lemon tart and ice cream and coffee. Excellent food in a peaceful, non rushed location. Whilst it's adjacent to the helipad, it's surprising how little backdraft is caused by the helicopters ie none at all. If you're an aviation fan, this is a good spot to have a coffee or snack and watch the scenic flight helicopters take off and land with passengers embarking/disembarking. Free entertainment! On our second visit in the afternoon I had the lemon sorbet and mandarin sorbet. The lemon was cold and tart as expected; the mandarin was an eye-opener, so few chefs manage to enhance/empower the very delicate mandarin flavour into something robust and get the colouring right too!More

Date of visit: August 2022
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Reviewed 10 July 2022 via mobile

Fantastic coffee in a relaxing setting. Great breakfast menu with excellent customer service! Wide variety of gelato for afternoon treat!

Date of visit: July 2022
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Reviewed 5 June 2022

We were waiting for a table booking elsewhere and stopped by here for a few drinks. Lovely staff, a few tasty bottled beers on offer, and a great space out front to sit and take in the view.

Date of visit: June 2022
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Reviewed 30 May 2022 via mobile

It’s a great spot to sit and enjoy the views but the service was very poor. We had to wait some time and things came out sporadically and incorrectly. Our food was forgotten until we asked for it.

Date of visit: May 2022
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Reviewed 15 October 2021

Lovely location to watch the world swing by and enjoy a smooth coffee. Their iced coffees are delicious and gelato's abound. Right on the Ocean with a cooling seabreeze makes for a great escape from the CBD. Quality staff.

Date of visit: October 2021
Helpful?1  
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Reviewed 5 September 2021

Great view on tip of marina. But the food and coffee left something to be desired. The coffee was bitter and the eggs benny looked good but was a bit tepid. Overall, disappointing breakfast given the venue.

Date of visit: September 2021
Helpful?2  
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Reviewed 2 September 2021

Great service, some of the friendliest people around. Great food. One of the best coffee in cairns. Fantastic roast beef ciabatta

Date of visit: September 2021
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Questions & Answers
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erin p
22 July 2016|
AnswerShow all 3 answers
Response from Katrina M | Reviewed this property |
Its open 9.00 am to 6.00 pm every day.
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MOOZ GELATO, Cairns - Updated 2023 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Mooz Gelato

Yes, Mooz Gelato offers takeaway services.

Mooz Gelato is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4