Over the last 5 or so years we have dined at Malt, perhaps 2-3 times per year, for Sunday breakfast after our regular Sunday morning walk with close friends. For the 1st 3 years or so Malt was a regular & one of our favourites....About 2 years ago we had a really bad experience - very slow & poor table service, cold coffees & meals that were less than acceptable. We expressed our disappointment to management & they offered us free coffees next time we dined, with the promise of a better experience. We gave them a 2nd chance & were pleasantly surprised that they had delivered on their promise. This morning we went back again, but unfortunately this will be the last time that we dine there. We booked for 8:15 am & were informed that we would need to be finished by 9:30 am (no problem with that as that would be ample time). We arrived at 8:15 & were then told that we would be required to be be finished by 9:00 am (once again no problem so long as service is relatively quick). We knew we were in for an interesting morning when our ‘waitress with the wrong attitude’ eventually strolled over 10 minutes after we were seated. This young lady should not be working in the hospitality industry full stop - moody, unhelpful, unpleasant, unfriendly, impatient - you name it, she had all of the wrong traits for this job. Then we saw the menu & there was literally nothing on there that looked enticing. Now I will literally eat almost anything & I particularly love trying all sorts of different dishes but their current menu is just terrible (check it out online). We thought ‘surely this can’t get any worse’ but we were wrong. Three of us played it safe & simply ordered scrambled eggs on toast with bacon. Well we got that but they all came with a side order of 2 cups of oil. Our meals were swimming in oil. What used to be a favourite spot for us has now been blacklisted. We have been doing our Sunday walks for over a decade with our friends & we have dined at over 40 different cafes & restaurants during this time, & Malt is the very first cafe that we have blacklisted. Such a shame but it truly has become substandard.More