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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
AU$22 - AU$65
CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (1,498)
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Reviewed 20 February 2024

It was a friend's birthday. I had heard of this restaurant, however, I had never been. My friends and I were fortunate to get a table that gave us views of the Brisbane River. The food was amazing, even if I was not able to...eat the raw seafood. Eating here, however, is very expensive and the location is not very convenient for me.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2024

A friend had purchased a gift card valued at $125 for me as a birthday gift, but hadn't mentioned anything at the time. Fast forward 2 years and embarrassingly I'd found out they'd paid for it, however nothing was ever received. You'd expect that providing...proof of purchase, a transaction number, giftee name, etc would be a means to rectify the situation but no. Since raising the matter via both emails and contact forms I had received 2 replies which had asked for the details I'd already provided and now nothing but silence. Might be a great place to dine, who knows. But when I can't even receive something for what has already been paid for it leaves a pretty bitter taste. I'd give 0 stars if I could.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2023

A very usual place where we go with my wife to celebrate special events. But this is by far the worst experience we ever had and I am really annoyed but I have to share my experience. Service was invisible, had to call them multiple...times to get something. They all forget but nicely apologise. My meal comes without my rice, which cools down until, after multiple calls and patience finally arrives. When at the counter they ask you how was everything, i was wondering should i even explain through what I had to go the whole evening or just move on, but after few seconds of thoughts I decided to share my disappointment on what I got : we are sorry. Great! On top of everything, parking is not anymore free after two hours SONO is not covering so we had to pay $10 for going overtime. Won't come anymore and really disappointed as we use to be regular clients.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Events Sono, Marketing at Sono Japanese Restaurant Portside Wharf, responded to this reviewResponded 22 December 2023

Good morning. We're sorry to read of this review, especially as a regular customer celebrating a special occasion. We apologise for the disappointing service you experienced. Being the busy holiday season we do have numerous new staff on board. Our floor manager will continue to...More

Reviewed 14 December 2023 via mobile

Well it’s been 5 years and we still love this place. Staff were friendly and most importantly gave great dining advice (special mention to Asahi). This time we dined a la carte, Tuna trio was amazing (see photo), chawsn mushi excellent and Black cod was...fantastic (my favourite). Nice selection of Japanese beers & some pretty nice cocktails too. Can’t wait to come back to Brisbane again.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2023

WOW! What an amazing dinner and experience. Food and service were exceptional! Highly reccomend and will definetly be back. When booking I would suggest asking for a table along the window as we were sitting back in the main part of the restaurant, but we...had a great night regardless of where we sat.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 September 2023

they didn't have the wine we requested told sold out also couldn't requested seating as described on the website food was excellent though

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2023

Found this restaurant by total accident, but the pictures looked incredible so we figured we'd give it a shot. This is our new favorite restaurant! For starters, the staff are incredible. From the moment we were greeted, shown our table, and the constant (but not...annoyingly so) attention from all of the staff made everything go very smoothly. And then i haven't even gotten to the food! Everything was presented beautifully, tasted incredible, and the prices were more than reasonable. We intended to go once as a splurge and had such a great experience that we squeezed in another visit on our way to the airport. I love this place so much! Wish I could go back to Australia just to visit one more time.More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2023 via mobile

A wonderful position with great views, sadly we were let down by the quality of service expected from an expensive restaurant The food was great, the drinks very expensive, so don’t expect a decently priced family with kids billMore

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Events Sono, Marketing at Sono Japanese Restaurant Portside Wharf, responded to this reviewResponded 26 July 2023

Hi Andlou7. Thank you for providing your honest feedback. We're sorry to hear you were disappointed by your visit, and particularly by the service you received. Can you please advise when you dined and the specifics of the service points that you were let down...More

Reviewed 10 June 2023 via mobile

Celebrating a 17th birthday so opted to try the six course taster experience. Only choice to make was which of the three mains you wanted out of duck, beef or cod. Then just sit back and enjoy an all round amazing experience. Warm welcome, excellent...staff who explained what each dish contained, and the food. Oh the food. By the time dessert arrived we were replete, very good portion sizes allow you to enjoy each amazing dish, savour the flavours but not be left feeling too fullMore

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2023 via mobile

Saturday date lunch with my wife after the movies at Dendy Cinemas. As usual the food was beautifully prepared snd service was awesome. Shout out to our waiter, Tim who made for a great day. Dessert was a Chef's surpirse and was real treat. Will...come again.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2023 via mobile

The service was well below standard. The waiter was critical and rude, the food was cold and, when returned to the kitchen, it was simply microwaved and returned. Dried out over cooked duck that cost the earth and never so much as an apology. The...softshell crab was doggy, tasteless and colourless. The waiter had very poor knowledge of the menu and no idea of the Chef's specials. Considering we spent nearly $600, some service would have been nice. Never again! All 7 of us were bitterly disappointed. Diners beware. If you're after waiters with attitude and no knowledge of their job, poor tasting cold overpriced food and being rushed then you'll be happy.More

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 April 2023

Great atmosphere, lovely staff, beautiful food . Have visited Sono several times. Always enjoyed. Will be back

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 April 2023

Rubbish, rude service - Been there twice. Both times we found food to be of small portion size. It's a shame because Sono could be amazing. Who puts one tempura green bean on a plate. Not a couple, just one lonely bean. Some items are...delicious. Just can't get over how rude the service is. It ruins the experienceMore

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Events Sono, Marketing at Sono Japanese Restaurant Portside Wharf, responded to this reviewResponded 21 April 2023

Hi Jimmi. Thank you for your honest feedback, and we're sorry to hear you were disappointed by your visit, and particularly by the service you received. Can you please provide more specifics on how the service was rude? Our email is contact@sonorestaurant.com.au. Thank you for...More

Reviewed 16 January 2023

We visited in Sept and Dec 2022, on both occasions the food was superb as was the service, wine and ambiance. Can’t recommend this restaurant highly enough

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2023 via mobile

Beautiful food with attention to detail in taste and presentation. The service is second to none with polite, friendly waiting staff - and the venue is wonderful.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
MummyButtons69
28 February 2021|
Answer
Response from sonorestaurant | Property representative |
Good morning, My aplologies for the delay in responding. Yes, Sono has Vegan options. Please advise an email and the team will email you the Vegetarian/ Vegan Menu. Kind regards, Fiona
-1
Votes
lachi3_2002
6 January 2021|
AnswerShow all 3 answers
Response from JohnnyWittcot | Reviewed this property |
I thought Children were aloud
1
Vote
livelifenjoyfood
19 September 2020|
Answer
Response from hayles74brisbane | Reviewed this property |
Absolutely no offence meant - I don't know if they allow toddlers but as a fellow diner to Sono I hope they don't.
0
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SONO JAPANESE RESTAURANT PORTSIDE WHARF, Brisbane - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Sono Japanese Restaurant Portside Wharf

Sono Japanese Restaurant Portside Wharf is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5