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Cha Cha Char

Eagle Street | Shop 5, Plaza Level, Brisbane, Queensland 4000, Australia
+61 432 091 132
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Overview
  • Excellent39%
  • Very good32%
  • Average15%
  • Poor8%
  • Terrible6%
Travellers talk about
“cha cha cha” (137 reviews)
“steak” (477 reviews)
“wagyu” (50 reviews)
Open Now
12:00 pm - 10:30 pm Hours
CUISINES
Steakhouse, Australian, Gluten Free Options
PRICE
$$$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Eagle Street | Shop 5, Plaza Level, Brisbane, Queensland 4000, Australia
All Details
Write a ReviewReviews (935)
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51 - 60 of 889 reviews

Reviewed 4 March 2018

My wife , a guest of ours and myself went to cha cha char for dinner. The service was excellent, our waitress was on top of her game as was the one waiter who helped her out occasionally- our waitress was attentive, humorous and a...More

Date of visit: February 2018
2  Thank Robin F
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 8 March 2018

WSe are delighted that you enjoyed your experience with us. It is pleasing to read such positive feedback that rewards the hard working team at Cha Cha Char for all their efforts both front of house and back of house. We hop to see you...More

Reviewed 4 March 2018

Went there a few days ago, the place was so full... But that's not surprising, because the steak we had there was the best I've had in Brisbane so far. Staff was very quick, friendly and efficient (really liked Yolanda from Spain, she was lovely)...More

Date of visit: February 2018
Thank Aika V
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 8 March 2018

Hi Aida V, thanks for the great review and also for the feedback. When in full flight the Cha Cha Char machine can be a little on the noisey side, given the open ceiling design and the terracotta floor tiles. However that being said, over...More

Reviewed 27 February 2018

I had a really poor dining experience on Friday night, which was made a lot worse by the lack of ownership by the restaurant on the night, and then more so as they have ignored my message to try and get this resolved after the...More

Date of visit: February 2018
2  Thank Antony R
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 2 March 2018

Good morning Antony, I hope you are well. Thank you for your time on the phone directly with myself on Wednesday night. I appreciate you taking the time to have a frank discussion about your experience with us and how you felt it effected your...More

Reviewed 26 February 2018

My husband and I dined here on a busy Saturday night and enjoyed our experience. The staff really are an asset – very well informed, polite, helpful and very friendly. To start, my husband ordered a glass of wine and I chose a mocktail. The...More

Date of visit: February 2018
Thank lifelovetravelfood1
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 2 March 2018

Thanks for the comprehensive feedback and review lifelovetravelfood1. We welcome all feedback, as without it we at times can stay out of touch with our diners and ensuring that our offering is the best it can be. Much time and effort goes into our people...More

Reviewed 23 February 2018

Had dinner with my husband and daughter. Meal was ok. I felt the menu is a bit outdated. Had the same entree that I had on a previous occassion about five years ago. Staff were too busy and didn't seem to careMore

Date of visit: December 2017
Thank leenBrisbane
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 2 March 2018

Hi LeenBrisbane, thank you for your feedback, sorry you feel you found the menu outdated. I would welcome further c;larification on the experience, especially the entree you refer to and also further details about the experience that you found the staff to be ‘too busy...More

Reviewed 16 February 2018 via mobile

Brad you made our night great THANK YOU - amazing in the service dept. 10/10. However ... the majorly loud, drunk guy at the table near us should have been hushed down out of respect for other paying customers. His carry on was distracting and...More

Date of visit: February 2018
Thank Michelle R
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 2 March 2018

Thanks for taking the time to provide feedback Michelle R. We are delighted to hear that Brad made your night. However disappointed your husband did not enjoy his steak. I have passed on your feedback to the chef to look into the wagyu rump and...More

Reviewed 8 February 2018 via mobile

Tasmania Rock Oysters Natural. Plum (for off-season) Creamy. Starter. Rump cap Jack`s Creek Aust. Black Wagu +9 marble. Medium for full flavour. Sweat balance from horseradish. Enhanced with cumin and nuts. Pairing of Yarra Yerring Carrodus Cab-Merlot 2013. Herbal noise. Full bodied. Strong tannin. Spices....More

Date of visit: February 2018
Thank Daniel M
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 12 February 2018

Terrific feedback Daniel M. It’s certainly welcoming to read such detailed and intelligent ‘food speak’ that you experienced in our restaurant. We love hearing feedback like this. We hope to see you dining with us again soon.

Reviewed 1 February 2018 via mobile

Didn’t think it was possible to make Wagyu tough, but Cha Cha Char managed it. Kitchen very heavy handed with salt and service mediocre.More

Date of visit: February 2018
Thank Mobilecook
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 2 March 2018

Hi mobilecook, sorry to read that you did not enjoy your wagyu. We are aware of some recent problems with the Wagyu being received that were addressed immediately with the supplier and producer. This is certainly back on track. Please make contact directly with us...More

Reviewed 31 January 2018

I went here with friends while on holiday in Brisbane. The service was good however the price for what you get was very expensive with steaks over the $100 mark. Overall if visiting Brisbane and you are on a budget its not the place to...More

Date of visit: January 2018
Thank eric1857
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 2 February 2018

Thanks for taking the time to provide your feedback Eric1857. We are pleased you enjoyed the service as much effort goes into training the team both here at Cha Cha Char but also at our sister restaurants. I note your comment on expensive steaks and...More

Reviewed 30 January 2018

We recently had dinner here on a week night (school holidays). The place was quite busy and had lost our booking (that we made in person earlier that day). We were given a table at the back of the place, but after reminding them we...More

Date of visit: January 2018
Thank stephfennell
BoutiqueVenues, Guest Relations Manager at Cha Cha Char, responded to this reviewResponded 1 February 2018

Hi Stephfennell, thank you for taking the time to provide feedback from your dining experience. I note the challenges encountered regarding the sauce and yes, should have been something very easily handled in perhaps an alternative manner. I suggest this will come back to training...More

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Ask a question
Questions & Answers
810alext
30 November 2017|
AnswerShow all 5 answers
Response from jonentone | Reviewed this property |
Business dress to smart casual !
0
Votes
evieboo456789
22 April 2017|
AnswerShow all 9 answers
Response from GCPurple | Reviewed this property |
Meals are expensive , drinks even more so.
0
Votes
evieboo456789
22 April 2017|
AnswerShow all 7 answers
Response from Lola B | Reviewed this property |
hi, it depends on what you order...I ordered the wagyu , roughly 45$ with side and mustard....
2
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 18 - USD 70
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Local cuisine, Special Occasion Dining, Business meetings
Open Hours
Monday
12:00 pm - 10:30 pm
Tuesday
12:00 pm - 10:30 pm
Wednesday
12:00 pm - 10:30 pm
Thursday
12:00 pm - 10:30 pm
Friday
12:00 pm - 10:30 pm
6:00 pm - 11:00 pm
Saturday
6:00 pm - 11:00 pm
Location and Contact Information
  • Address: Eagle Street | Shop 5, Plaza Level, Brisbane, Queensland 4000, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Brisbane Region  >  Brisbane
  • Phone Number: +61 432 091 132
  • E-mail
Description
Cha Cha Char Wine Bar & Grill is a stylish, contemporary restaurant specialising in high quality, cooked-to-perfection steaks.On our menu you'll find plenty of information - the breed, paddock address, age (12 months to 30 months and older), size (200g to 600g), accompaniments and diet (grass fed/grain fed) as well as snapshots of rare, medium rare, medium and well done steaks to help diners with their preferences.It's harder than you think to get a great steak onto a plate - there are so many variables. Restaurateur John Kilroy is a nationally recognised beef judge and is constantly showcasing products to the hospitality industry where discussions range from the breed of cattle, feed type and age of the carcass. His wide recognition throughout the beef industry means that we receive first class products on a consistent basis, year round. John sources the beef direct from producers and suppliers and ages it for five weeks, giving diners a chance to taste different breeds, brands and regions. That's why it's Brisbane's signature steak restaurant!
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