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Customs House Restaurant

Certificate of Excellence
European, Australian
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399 Queen St, Brisbane, Queensland 4000, Australia
+61 7 3365 8921
09:00 - 16:00
Closed now
All hours
Sun 09:00 - 16:00
Mon - Sat 10:30 - 16:30
Tue - Sat 15:30 - 22:00
More Info
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411 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

This has become a special location for my boyfriend and I to attend on special occasions. Service is exceptionally professional and the food was well presented and made with passion. Would recommend!

Thank shallow765
Greater Newcastle, Australia
Level Contributor
51 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We took our daughter and her new fiancée to celebrate their engagement and we had the perfect night. We were informed that there were 200 guests upstairs but the staff were very attentive and made sure that our orders arrived perfectly timed. Between us we had seven different meals and they were all cooked to perfection. Fish, steak, lamb, quail... More 

Thank PoolBuddy
Level Contributor
248 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We went here for a family function and ate from the set menu. The food was good, and the service was ok. They had a number of functions on on the night we were there and this may have effected the speed of the food and drink service. I would recommend the vegetarian gnocchi option on the set menu, however... More 

Thank DavinC
Coolangatta, Australia
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

We were celebrating and couldn't fault anything; the views, the food, the wine, the service was fantastic!

Thank Jillienl
Melbourne, Australia
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Couldn't resist several visits here on a recent business trip. There is plenty of choice nearby, but it's hard to not be charmed by dining on the terrace outside an iconic Brisbane river front building. At dusk as the lights turn on at Story Bridge the outlook is fabulous. I think over the past year I have eaten here five... More 

Thank TripMember090416000
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 weeks ago

Disappointing experience at High Tea at Customs House restaurant. Food looked great but service was terrible. Champagne served in wine glasses. One person got half a glass and was told that was because the waitress served everyone else had too much. Cold tea in ugly pots. Unfriendly staff. Hair in the food. On the upside the venue is beautiful and... More 

1 Thank diane_bigsky
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Lovely setting by the river overlooking Storey Bridge. Lovely food, especially the fish. Friendly service.

Thank Huttert A
Dunedin, Otago, New Zealand
Level Contributor
82 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

It is frustrating when in a restaurant of this quality you have to ask three times for drink orders to be taken and then one of the bottles of wine is left unopened on the table until you draw it to the attention of a waiter to open it. Bread rolls were forgotten until asked for and of three steak... More 

Thank Liz N
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 weeks ago via mobile

Situated in a perfect position with the lovely Story Bridge and Brisbane river and cat. The High Tea was mediocre - perfect sandwiches but found the little cakes dense and tasteless. The coffee was perfect. Idea place to celebrate a birthday or special occasion but find the champagne menu too expense. An added bonus is discount on the parking but... More 

1 Thank Deborah C
Level Contributor
42 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 November 2016

Three of us went for dinner on Saturday night and each of us had three courses. So out of the nine dishes we had, you'd think they couldn't all be winners right? Wrong. They were all as perfect as we've ever had. And my main course was pan-fried duck breast which is oh-so-easy to stuff up, and it was done... More 

Thank Paul S

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
USD 15 - USD 56
European, Australian
Brunch, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Reservations, Private Dining
Good for
Business meetings, Child-friendly, Special Occasion Dining, Groups, Romantic, Local cuisine, View
Open Hours
09:00 - 16:00
10:30 - 16:30
10:30 - 16:30
15:30 - 22:00
10:30 - 16:30
15:30 - 22:00
10:30 - 16:30
15:30 - 22:00
10:30 - 16:30
15:30 - 22:00
10:30 - 16:30
15:30 - 22:00
Location and Contact Information
  • Address: 399 Queen St, Brisbane, Queensland 4000, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Brisbane Region  >  Brisbane
  • Phone Number: +61 7 3365 8921
Customs House has a licensed restaurant which provides inside dining in heritage surroundings as well as outside dining overlooking the river and the Story Bridge. The relaxed dining ambience is popular with tourists, business clients and local customers. Guests can be assured of excellent food, fantastic river views and friendly professional service. The cuisine is modern Australian with an emphasis on fresh seasonal produce including seafood. The wine list has quality wines at competitive prices.Head Chef: Didier Pollaert Chef de Cusine: John OffenhauserLunch: Monday - Sunday 12 noon until 2.30pm Dinner: Tuesday - Saturday from 6.00pm Sunday Breakfast from 9am Cake and Coffee: Every day from 9am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Customs House Restaurant and other visitors
3 questions
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Questions? Get answers from Customs House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?