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Vapiano

191 Albert St | Queen Street Mall, Brisbane, Queensland 4000, Australia
+61 7 3221 4933
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Overview
  • Excellent27%
  • Very good40%
  • Average17%
  • Poor6%
  • Terrible10%
Travellers talk about
“pasta” (244 reviews)
“antipasti” (19 reviews)
“chilli” (11 reviews)
Open Now
11:00 am - 11:00 pm Hours
CUISINES
Italian, Pizza, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
191 Albert St | Queen Street Mall, Brisbane, Queensland 4000, Australia
All Details
Write a ReviewReviews (658)
Traveller rating
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1 - 10 of 616 reviews

Reviewed yesterday

This place was a completely new experience and came recommended but regrettably fell short of expectations. It is not a venue to patronise if you seek authentic Italian food in an authentic setting. It is managed in a most haphazard fashion with cooking and bar...More

Thank RumRat21
Reviewed 6 days ago

This place smelled amazing when we walked in and the drinks service was wonderful. My worried person that loves food went up when I ordered and asked for chili I was asked if I wanted garlic...? This is Italian food - it should have garlic...More

Thank NoosaJ
Reviewed 1 week ago

This was an interesting experience with the way the restaurant worked. On arrival you collect a card --- like a credit card --- which you use when you order your food and drinks. All purchases are added to the card and you pay the total...More

Thank Dianne D
Reviewed 1 week ago

The food is good, freshly prepared to your taste, in front of you. The selection is vast with vegetarian options in plenty as well. The concept is good as it cuts out waiting time, and strictly first come first serve basis, as you queue at...More

Thank Vipul C
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 1 week ago

Thank you for the fantastic review, Vipul! We are thrilled to hear you enjoyed our vegetarian menu options and we look forward to seeing you back again soon.

Reviewed 3 weeks ago

With more than 12 people booked, food came to the table over a period of 20 minutes with some people finished before others received their meals. The quality of food was variable from very tasty to ordinary. One meal which came late (pumpkin ravioli) arrived...More

1  Thank stefanyani2
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 1 week ago

Hi stefanyani2, Thank you for taking the time to write to us. We are so sorry to hear about your disappointing experience, you certainly shouldn't have received frozen ravioli and we will investigate this with our kitchen. We have passed this feedback onto our management...More

Reviewed 8 September 2018 via mobile

Okay we’re not the target demographic. Okay, it was Saturday evening. But does that excuse being made to queue for twenty minutes in order just to order your food, then wait another ten just to get a bowl of overcooked pasta? I think not. Whoever...More

Thank Banker_on_the_Road
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 5 weeks ago

Hi Banker_on_the_Road, Thank you for your review and feedback, we appreciate you taking the time to write to us. We are sorry to hear about some of the disappointing aspects of your experience with us. The food quality you described is definitely not up to...More

Reviewed 6 September 2018 via mobile

Absolutely delicious! The pastas are made in front of you. It’s a different concept for a restaurant with the way you order directly from the cook but the food was great.

Thank smhenby
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 5 weeks ago

Thank you for the fantastic review, smhenby! We are so pleased to hear you enjoyed our fresh food and open kitchen style. We look forward to seeing you again soon.

Reviewed 1 September 2018

Arrived at around 5:00pm on a Sunday when the restaurant was pretty much empty. It still took ages to order and get the food. Others have mentioned the queueing issues at this restaurant - I have to agree. Lots of standing around waiting. Pasta tasted...More

Thank crumbedoxygen
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hi Crumbedoxygen, Thank you for your review and feedback - we appreciate you passing this on. We understand your disappointment with waiting as each meal is made fresh in front of each customer however, we do offer table service at our Garden City restaurant which...More

Reviewed 21 August 2018 via mobile

First visit to the restaurant and as a family we are very disappointed with the service and meals weren’t any better. The pizza l had was fair but have to say the pasta did taste like it was out of a can as it was...More

1  Thank Brendan K
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hi Brendan, Thank you for taking the time to write to us - we appreciate your review and feedback. We are so sorry to hear you were disappointed with your pasta, we will definitely pass this onto our restaurant mangers for further review. We pride...More

Reviewed 12 August 2018 via mobile

This type of Italian restaurant has surprised us a lot. It is a real joy to see how they cook everything fresh and at the moment. The pasta was very good and it is very centrally located in Brisbane!

Thank 76amaias
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 28 August 2018

Thanks for the great review 76amaias! We are so pleased to hear your enjoyed your fresh Italian meal and we hope to see you back again soon!

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Ask a question
Questions & Answers
karen r
29 July 2018|
Answer
Response from Damien S | Reviewed this property |
You can make a reservation
0
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Paul O
15 November 2016|
AnswerShow all 4 answers
Response from shirleymolloy112 | Reviewed this property |
No sorry!
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 7 - USD 16
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 191 Albert St | Queen Street Mall, Brisbane, Queensland 4000, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Brisbane Region  >  Brisbane
  • Phone Number: +61 7 3221 4933
  • E-mail
Description
Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
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