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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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About
Be surprised, be delighted, be indulged. Located in the thriving heart of Fortitude Valley, Brisbane. Cloudland is more than a bar and offers so much more than you might imagine. With its two charming bars, delightful Italian restaurant, eclectic collection of boutique booths, captivating function rooms and bewitching event spaces, Cloudland is a venue that invites you to visit day and night – for premium food and drinks served lunch and dinner, intimate occasions, grand events, romantic celebrations… and more, including service that is out of this world. Cloudland is a beautiful urban oasis with a proud Brisbane history – a Garden of Eden – abundant with decadence and hidden gems. It’s where
PRICE RANGE
USD 6 - USD 26
Special Diets
Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
CUISINES
Bar, Pizza, Mediterranean, Sicilian, Southern-Italian
FEATURES
Seating, Serves Alcohol, Full Bar, Free Wifi, Reservations, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Table Service, Private Dining, Street Parking, Validated Parking, Wine and Beer, Accepts Credit Cards, Live Music
Reviews (292)
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287 results
Traveller rating
124
94
35
15
19
Traveller type
Time of year
LanguageEnglish
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Traveller rating
124
94
35
15
19
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Reviewed 28 February 2021 via mobile

Went here for mid week meal when visiting Brisbane with Wife. Had Mushroom pizza and Braised Short Rib Pasta which were both excellent. Definitely worth a visit.

Date of visit: February 2021
Helpful?
Jessica D, Marketing at Cloudland, responded to this reviewResponded 2 March 2021

Hi Dean, Thank you for your amazing review. We are so thrilled that you enjoyed your time with us at Cloudland and look forward to your next visit. The Cloudland Team.

Reviewed 5 January 2021 via mobile

New Year's Eve “ Up with the Stars dance” 🙄 Maybe it was our miss-understanding, we were under the impression for $230 per person, our four-person group had been allocated a table, wrong, free for all. Battling for a place on a bench all night...😡 We were under the impression the food could be eaten in an orderly fashion at our tables, instead of a free for all “ seagulls on a hot chip “ event , at the dumplings and ham slider section , I kid you not , twenty deep to get served out of cardboard containers. We were under the impression we could have easily got bar service, but over 1/2 hour after shuffling forward five deep all night. This is a rave party “ duff duff music that is so loud no conversation is possible, now if this is your thing, you would have had a memorable night as the youth got more drunk and bad-mannered. Just a warning for those of you who like a more refined New Years Eve event😏 If I didn’t know better, I’d swear this was oversold to get maximise profit🤔More

Date of visit: January 2021
Helpful?1  
Jessica D, Marketing at Cloudland, responded to this reviewResponded 11 January 2021

Hi Ray S, Thank you for your review. We would appreciate it if you could send an email to feedback@cloudland.tv The Cloudland Team.

Reviewed 31 December 2020 via mobile

I bought an online ticket for the New Years at this club. However, I wasn’t allowed inside as the security’s told me they needed my passport. So I went all the way home and came back with my passport and showed it to the lady....She told me to apologise to her for not bring my passport the first time. I said I won’t be able to do that as I have not done anything wrong. Then, she didn’t let me and gf into the club since I didn’t apologise to her. On top of the security ladies where shouting at us, mostly asians as if we were getting into the club for free. This was the very first time here in Queensland that I have felt discrimination because of who we were. All in all, I would never visit the club and as I have lost my money as well as my pride just to go to a club to celebrate my New Years ☹️More

Date of visit: December 2020
Helpful?
Jessica D, Marketing at Cloudland, responded to this reviewResponded 4 January 2021

Hi Pema, Thank you for your review. We are sorry to hear about your experience. We would like it if you could contact us on feedback@cloudland.tv and someone will be in touch. The Cloudland Team.

Reviewed 6 September 2020

Had a friends birthday party upstairs in the lounge areas and it was awesome even with the sitting rules. Ali greeted us and was so accommodating and friendly with everything we needed even though she had lost her voice the poor thing :-( and constantly...made sure we were happy and having fun even though it was obvious she was super busy running around handling everything like a absolute boss (give that girl a raise!) and to add to everything else she helped and looked after our friend who got a bit drunk getting her water and making sure she was okay even making sure she had a safe way home, she genuinely cared what a sweetheart 10/10 great night CloudlandMore

Date of visit: September 2020
Helpful?
JessicaD6109, Marketing at Cloudland, responded to this reviewResponded 8 September 2020

HI there! Thank you for the amazing review! We look forward to your next visit! The Cloudland Team.

Reviewed 4 September 2020 via mobile

As a first time diner at this restaurant, I would not hesitate again for different dishes. The central valley location, nicely decorated interior, good volume of the music, all made it a nice experience. I was with a group of friends and would say the...venue is great for groups, singles, couples and families.More

Date of visit: September 2020
Helpful?
JessicaD6109, Marketing at Cloudland, responded to this reviewResponded 8 September 2020

Thank you for the amazing review. We are thrilled that you enjoyed your time with us at Cloudland and we look forward to your next visit. The Cloudland Team.

Reviewed 25 November 2019

My experience was so bad that I took the time to write a review. Rude and disrecpecful security staff specially for someone who is not intoxicated. I was at the ladies toilets and one security person opened the toilet door where I was putting up...my bodysuit and pointed his torch against me. He apologised, I'm guessing I didn't locked it properly and I can understand the security reasons behind it but that doesn't make it less awful, he saw me half naked and this person was also checking the toilet all night long, the same way. Once outside, the floor was already empty and people were in the ground floor, I started looking down to spot my friends as my phone was flat and I was tbe designated driver, I needed to find them. Security guy No. 740 working on the night shift of Saturday Nov. 23rd started yelling at me, asking me to leave, I told him I just needed a minute to spot my friends, he came so close to my face that I needed to put my hands between us to stop him, he repeatedly said "Stop giving me that attitude Miss", all in threatening tone and way to close to my face. I said to him I wasn't drunk at all and explained I just needed to spot my friends very quickly. I felt so nervous and threatened, I tried to calm him down as his body language told me he was ready to take me downstairs in a violent way and this behaviour can be backup by the security company and venue just by saying that I was intoxicated and he was just doing his job. It is very easy to distinguish between an intoxicated person and someone who is clearly not. Violation of my privacy and abuse of power by your security company is how I would catalog the incident.More

Date of visit: November 2019
Helpful?1  
Jessica D, Manager at Cloudland, responded to this reviewResponded 2 December 2019

Hi Clenir G, Thank you for taking the time to pass along feedback. We appreciate your feedback and would like it if you could contact us via email on feedback@cloudland.tv. We look forward to hearing from you. The Cloudland Team.

Reviewed 18 September 2019

A fancy place ehich was never busy. Drinks okay price and a cool atmosphere with many attractions. Not sure what it's meant to represent but looks good anyhow. Great cocktails

Date of visit: September 2019
Helpful?
Jessica D, Manager at Cloudland, responded to this reviewResponded 23 September 2019

Hi sofitucker458, Thank you for the review. We are glad that you enjoyed your time at Cloudland and we have passed your feedback onto management. We look forward to your next visit. The Cloudland Team.

Reviewed 7 July 2019 via mobile

A wonderful eclectic decor embraces your eyes as you walk in, and carries you away like the internal waterfall that flows in the background. We went for the big band show and weren’t disappointed by the show and the food. What an experience!

Date of visit: July 2019
Helpful?
Jessica D, Manager at Cloudland, responded to this reviewResponded 8 July 2019

Hi Liam, Thank you for the amazing review. We are so thrilled that you enjoyed your time at Cloudland. Keep an eye out, the dates for the next dinner and show will be released shortly. We look forward to having you again. The Cloudland Team.

Reviewed 27 April 2019 via mobile

Just went to Cloudland Brisbane after looking forward to going for so long and couldn’t be more disappointed. Dressed up after reading the dress code which was very strick , to find people very causally dressed . The staff were not friendly , the cocktails...were terrible after waiting and absurd amount time to get them . Go to Death and Taxes , they make amazing cocktails and the staff couldn’t be more accommodating.More

Date of visit: April 2019
Helpful?
Jessica D, Manager at Cloudland, responded to this reviewResponded 30 April 2019

Hi Lisa, Thank you for your review. We are sorry to hear about your experience. We would like it if you could contact us on feedback@cloudland.tv and someone will be in touch. The Cloudland Team.

Reviewed 21 January 2019 via mobile

Nice atmosphere Good food and cocktail selection Lovely wait staff that were professional and knowledgeable Menu reasonably priced

Date of visit: January 2019
Helpful?
JessicaD6109, Manager at Cloudland, responded to this reviewResponded 29 January 2019

Hi MichelleGrayOnTour, Thank you for your amazing review. We are so thrilled that you enjoyed your time at Cloudland and we look forward to your next visit. The Cloudland Team.

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Questions & Answers
Ask a question
phoebeemily00
10 June 2017|
AnswerShow all 4 answers
Response from Sam S | Property representative |
If you are eating in the restaurant there is no age restrictions but under 18's will have to leave when you have finished dining.
0
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Mell1995
23 January 2015|
AnswerShow all 5 answers
Response from WendyW72 | Reviewed this property |
I rather gather that the Cloudland dresscode requires patrons to dress smartly, no thongs/flip-flops, singlets/vests, shorts. Wear collared shirts and dress shoes. I think at lunchtime they may be much less strict as my... More
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Frequently Asked Questions about Cloudland

Cloudland is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4.5