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Shancheng HotPot King

$$ - $$$
Neighbourhood:
Central Business District
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Regal Apartments Shop 8A 363 Sussex St, Sydney, New South Wales 2000, Australia
+61 2 9267 6366
Website
Today
11:30 - 23:30
Open now
See all hours
Hours:
Sun - Sat 11:30 - 23:30
More Info
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32 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 30: English reviews
Sydney, Australia
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Terrible service with staff that don't care about their guests. I was given a Groupon voucher for Christmas, and once presented to the host, her whole attitude changed. The $70 voucher (for 2) only entitled us to the hot pot, about 5 pieces of lettuce, 6 pieces of meat and a glass of cheap red wine,(as they surprisingly had no... More 

Helpful?
Thank RMPoffice
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 January 2017 via mobile

We've tried quite a few of the hot pot restaurants in Sydney, most of them run a eat all you want buffet. This place doesn't but for very good reason, portion size and price are great and the quality is just amazing!! We visit this excellent place very often and cannot recommend enough!

Helpful?
Thank Peter A
Lidcombe, Australia
1 review
2 of 5 bubbles Reviewed 6 November 2016

the soup is tasteless, like water with sate. The service is very poor, hard to get a hold of any waiter or waitress. No wonder why the restaurant is so quiet. They have made a mistake with our bill but never apologise. Also the price is high. NEVER COME BACK AGAIN!

Helpful?
Thank kimvo2016
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 18 October 2016

The place is in the chinatown busy street...inside the ambience is ok...but the last 30 minutes we are inside ..the aircond is off and the waiter has to open the window just right behind me...and it was freezing night...when I asked she said because that night is not too busy so they have to turn off the aircond which I... More 

Helpful?
Thank Clajody
Greater Sydney, Australia
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 25 September 2016 via mobile

Soups were tasty! As mentioned in other reviews the mild chilli for soup is super spicy! The staff there were friendly and it would be perfect for a group outing.

Helpful?
Thank mlysndoll
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 11 August 2016

Worst service with the waitress with 090 number! Always with hater face without any reasons. She even pour some water on our table. Never come Again!

Helpful?
1 Thank Cheng C
East Lansing, Michigan
Level Contributor
26 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 June 2016

Great for Groups! If you like the exotic items, this place has got them! The spice at this place does not kid around. If you love SPICY, this place will make you have "Hot Pot Stomach." Go for it if you are in for a real Hot Pot experience that is not OVER- PRICED. The Service, well just like any... More 

Helpful?
Thank Rui Z
ADL
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 March 2016

I was taken here for a after work catchup dinner - the Bosses favourite. The food is great and the service is ok, as with alot of asian restaurants. Order via ipad's with pics which is good for this westerner. We went with the half hot & half mild option. Cooking what you want in the broth of your choosing.... More 

Helpful?
Thank Simon C
Sydney, Australia
Level Contributor
83 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 8 March 2016

This is a great hot pot restaurant and very popular. Plenty of room but it does get busy. All orders are done on an iPad so you can see instantly what food you are ordering and how many dishes, so there is no real language barrier. My favourite is the green onion pancake. Would recommend that you give it a... More 

Helpful?
Thank wazza53
La Jolla, California
Level Contributor
64 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 21 February 2016

We made the mistake of getting both a mild and hot soup. I say mistake because the hot one was way too hot. So as long as you're careful, this place is really great!

Helpful?
Thank George N

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
USD 20 - USD 40
Cuisine
Chinese, Asian
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Reservations
Good for
Child-friendly
Open Hours
Sunday
11:30 - 23:30
Monday
11:30 - 23:30
Tuesday
11:30 - 23:30
Wednesday
11:30 - 23:30
Thursday
11:30 - 23:30
Friday
11:30 - 23:30
Saturday
11:30 - 23:30
Location and Contact Information
  • Address: Regal Apartments Shop 8A 363 Sussex St, Sydney, New South Wales 2000, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Sydney>  > Central Business District
  • Neighbourhood: Central Business District
  • Phone Number: +61 2 9267 6366

Questions & Answers

Questions? Get answers from Shancheng HotPot King staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood