We attended this resturdant after Melbourne cup (sober, just looking for a good dinner as our lunch wasn't filling enough), we were greeted by a rather grumpy older man who told us that as we didn't have a booking we had to sit outside, this...was fine but when we asked if we could have the outdoor heater turned off, we were yelled out and told no, it was 30 degrees at 6pm... We sat down, the waitress was super nice, helpful and promptly took our order. About 15 minutes in, we asked a waiter if he could turn the heater off as we were all melting, he turned it off and went back inside only to be abused by the older man for turning it off. We got our food and it was great however through-out the night, I watched the older man abuse almost every single person on the waitstaff while sitting outside of the resturant but facing the main counter, it made me sick. When it came time to pay, we asked if we could split the bill in half and the older man came out with the eftpost machine, he was incredibly rude, borderline abusive. Told us to work out the amounts as he wasn't going to do it, I told him that we did not appreciate the way he had spoken to his waitstaff or to us as paying customers and he should be a bit more appreciative for our business despite the fact that we didn't have a reservation. He was rude boardline abusive and we left. He needs to retire... or I really hope the waitstaff quit and find a better place to work. It's all really a shame because the food is great but the service and attitude is horrendous... Never again.More