Delicious food ,quick services,good communication and i always want to go there as well as i will recommend to all to go once

What to say about Lal Qila. We loved this place. It was somewhere we could come for great service and fresh food remeniscent of home and a generally peaceful and special time. That is the case no more. We have been twice to the restaurant...this year and we are not the type to kick up a fuss at any venue - however we left deeply offended. We attended the restaurant when it was relatively empty - there was only 1 other family there at the same time. Despite seeing us come in, we had to wait a while to be seated which was bizarre. Then we had to wait to be served, until we called the waitress ourselves - again bizzare considering the place was empty. We asked for table water and the waitress said quite rudely "we dont do table water". I was confused as they had previously done table water. When I asked again she confirmed that it was only bottle water available. The waitress then went to her colleague and in what she must have thought was a whisper and in a language that we didnt understand - but was actually audible to us and in a language we DID understand - said very mockingly that "these bloody idiots are asking for table water". Yeh, whats the big deal - its normal to ask for table water - especially when ordering $30 of other drinks! We were ordering some curries but the waitress said she recommended other ones. So we asked her recommendations. The curry which she recommended was nothing special and the portion size was small. Again, it was all rather confusing. The girl soon disappeared and a young man started checking in on us. We tried to engage in conversation with him (again we were one of only two tables in the whole restaurant) and he was uninterested and not smiling or wanting much interaction. I wondered if he had also been bullied for asking for water by his colleagues. Aside from the absolutely unacceptable behaviour, we have noticed that the prices have increased while quality of food has decreased. The prices are actually bordering insane - especially for the starters. I appreciate that COVID has had an impact on restaurants but your patrons should not be ripped off as a result. Our experience on this occassion was so bad, that despite once being our favourite restaurant in Sydney, we never want to return. Since our visit here - we have visited Lal Qila in Surrey Hills, and suprise suprise. - they do table water!!!More

Guys beware of Restaurent manager who claim himself to be the owner. His name is Arfan Bashir. If you don’t leave the Restaurent in 60 minutes, he will keep coming to your table and eventually ask you to leave. If you resist, he will threaten...you and force you to leave. Food is alright but Arfan is terrible. Never seen such behaviour from any service provider. Guess what, while leaving I asked him his name and he said Harish. Malpractice on its peak Thanks,More