Tried to get a coffee before lunch - no coffe available and was prevented from using toilet as had not purchased anything at that stage - just walked out.

I only gave it one star because I had to. Terrible service. Asked for an entree to be bought out with mains and repeated it 3 times - was still bought out as an entree and when wait staff was notified they just said sorry...but did nothing about it. Eggplant Parma used to be good there but it wasn’t great this time. Wait staff was rude and unhelpful when all others at the table received their meal but one person had to wait another 10 mins. I’ll never go back. Not sure why it’s so popular. Many better places to go in Warrandyte.More

Last 12 months have been there several times food really good but last visit disappointing. I had seafood Linguini was so spicy could not taste anything else, also lots of Salami.My friend had Thai salad which I know is spicy but again spices were overdone....Service is great, staff really good just wonder if there is a new Chef.More

The atmosphere in the beer garden was fantastic on the weekend. Staff were very friendly and the live music was a hit with my friends! The frozen daiquiri’s were very refreshing on a warm summers day and there was ample shade away from the sun....The Parma will definitely bring us back again!More

Loved sitting outside and the flexible ordering options! Staff were very friendly and promptly helpful. So many great options on the menu as well as their specials - will be coming back with friends & family. Great day!!More

The service at the bar was terrible. The food took a long time to arrive. The $40.00 porterhouse was tough with salad which consisted of which looked like a weed. Will not be returning any time soon. This includes my friends. Very, very disappointing as...we used to enjoy going in the past.More

We are locals to the area and every time we come in, we find your bar staff to be unfriendly, inexperienced, and extremely rude. This has happened on numerous occasions. You need to address your young bar staff on this. They represent your hotel and...are not doing a very good job of it.More

8 of us had dinner pre Christmas and it was great to get back to the pub after covid closures. The beer is still icy cold, the food above average and the new Grand Stand Terrace is fabulous on a warm summers night. Good to...be back.!More

We booked two weeks in advance. When we booked we called and made very clear to staff that we were a group of nine seventeen year olds and one eighteen year old. They said that was totally alright as long as we sat outside. When...we arrived they denied us entry as there wasn’t any parents present - a rule they had only just changed. They should have notified us before we went out of our way to travel there. The lady who told us we couldn’t go in was rude and ignored what we had to say.More

Been to this pub lots of time, but on the past two occasions meal bookings could only be made on line. That's fine but it doesn't always work. Can't beat talking to someone over the phone to make sure all's sorted. Lots of nice venues...around the area and they'll happily ensure your table booking is sorted--it's disappointing and inconvenient and we won't be going down this path again.More

We ventured out to the Grand after saying we would try it for ages. It certainly did not disappoint! We were seated immediately AND the menu isn't huge which is a pleasant change. Offering the usual pub grub and some extra bits and pieces. As...a large group, we had the following: - Chicken Parmas - Baked Salmon - Veal Schnitzel - Tuscan Meatballs - Calamari - Jalapeno Poppers - a couple of kids meals The servings were huge and everything tasted amazing! The only confusing thing is, is with the main menu and then the kiosk (share plates) being seperate. We wanted the share items to start BUT they were ready to collect after our mains. Would be beneficial to be able to request when the different items could arrive. Otherwise, we will definitely visit again.More

Fantastic pub with many nooks to sit with friends. Outdoor area with fire pit was also very attractive but a little too cold for a cold winter day. Great news: dogs welcomed in that area! And the meals were equally impressive, from a range if...share dishes through to pub classics and specials. We couldn't fault the parma! The accompanying chips were morrish! Worth a day trip out to this great place. Be sure to spent some time wandering the strip, inc the lolly and gingerbread shops.More