It is hard to find exceptional customer service in WA, but let me tell you the customer service we received at Sandalford Restaurant yesterday was exceptional.
Eleni was our waitress until she went off shift. Eleni, cudos to you. You were amazing. It looked like...you wanted to be there, and we felt that your professionalism yet realness and ability to “read” the table and know what we wanted was above and beyond normal customer service. You knew the menu and wines inside out. You were natural and authentic, yet so professional as well.
The rest of the staff that attended us after Eleni went off shift were excellent too. Miriam, Lincoln and Bridget, all so professional yet personable. One could tell that the training of all staff was exceptional. No one looked like they “couldn’t be bothered” and looked
And felt indeed that they wanted to be there, and not just for the pay check.
The food was exceptional, serving sizes excellent, timing excellent and on point, and of course the wines and Espresso Martini’s amazing.
It was truly a well-rounded wonderful experience. Nothing was lacking.
Thanks again… you are a shining light among a lot of dullness in the hospitality industry. You have mastered your often exceptionally difficult craft, and we can’t wait to come back.More