We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Ravenhead RETAIL Park Milverny Way | Milverny Way, St Helens WA9 1JF, England
+44 1744 452110
09:00 - 10:00
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Thu 09:00 - 10:00
Fri - Sat 09:00 - 11:00
More Info
Add Photo Write a Review

205 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 205: English reviews
St Helens, United Kingdom
Level Contributor
308 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 182 helpful votes
2 of 5 bubbles Reviewed 26 July 2016

The service hear is the worst I have ever had, wrong food delivered to the table, unhelpful staff, very noisy atmospher just not the place for a good night out

Thank goggin2808
Manchester, United Kingdom
Level Contributor
46 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 22 July 2016 via mobile

Service with a smile is not compulsory here! Shown to the table by a very unhappy woman and our order was abruptly taken! Our mains order arrived wrong and the waitress scowled as if it was our fault, the was then followed by the chief huffing and slamming utensils in the open kitchen - not good. The main then arrived... More 

1 Thank NorthwestTraveller91
Level Contributor
44 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 15 July 2016

If you want a good day out and have a meal at benny and frankies it America bar with all different types of food it's good food at this restaurant you got try it to believe it I've been a few times and the food been very good and the staff are very friendly with you

Thank Angela F
County Meath, Ireland
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 July 2016

For a change we decided to have breakfast here one of the mornings, instead of eating at our hotel. It was a wonderful choice, with a great range of food - all the usual full fry etc, but also pancakes etc if you want. Coffee is quite good, and everything is fresh, with efficient delivery.

Thank Kevin G
St. Helens
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 7 July 2016

Appalling meal had with the family this time at F&B's. We were constantly having to deal with a small swarm of flies throughout the meal landing on both ourselves and the food. I asked to be moved which was refused. Also twice there were meals missing from the food brought to the table that we then had to request which... More 

Thank Stu B
Manchester, United Kingdom
Level Contributor
143 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 876 helpful votes
4 of 5 bubbles Reviewed 5 July 2016 via mobile

Stopped of a Frankie and benny's when we were in St. Helens,the staff are always friendly and attentive and the food is good quality for the price ,so a quick stop for quick food and good service,that's all you can ask,an therefore another good review.

Thank illuminate322
Level Contributor
73 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 30 June 2016 via mobile

Visited on many occasions & in the main have enjoyed meals there - usually visit during day so can't comment on evenings. They offer 'menu deals' which we have eaten from in past & generally enjoyed. This Most recent visit with daughter & granddaughter we went to main menu: - I had sirloin steak (done to my liking - if... More 

Thank Eyeofspirit
St Helens, United Kingdom
Level Contributor
45 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 28 June 2016

me and my daughter went there on sunday it was lovely the services was great the chap could not have been better . we had a bad meal in widnes a while ago but we went to St Helens and it was fab. food came so fast and it was LOVELY we asked for a quiet area and we got... More 

Thank kerry m
Level Contributor
56 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 23 June 2016 via mobile

The food is average I can't say much more . I found it to be rather loud especially with the consent singing of happy birthday. I don't think I'd return in a hurry.

Thank ultimately_ginger
St Helens, United Kingdom
Level Contributor
95 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed 19 June 2016

As a surprise for my birthday I turned up at St Helens F&B to be confronted by 12 family members for a special birthday treat...sadly for them, and myself it was quite the opposite. I could go on at length, however here's the short version. Unable to add drinks to the bill due to a till problem. Inexperienced/nervous barman with... More 

Thank RalphsLife

Travellers who viewed Frankie & Benny's also viewed


Been to Frankie & Benny's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
American, Pizza, Italian, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
09:00 - 22:30
09:00 - 10:00
09:00 - 10:00
09:00 - 10:00
09:00 - 10:00
09:00 - 11:00
09:00 - 11:00
Location and Contact Information
  • Address: Ravenhead RETAIL Park Milverny Way | Milverny Way, St Helens WA9 1JF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  St Helens
  • Phone Number: +44 1744 452110

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?