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Prezzo - Bromsgrove

22-24 High Street, Bromsgrove B61 8HQ, England
+44 1527 874614
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Overview
  • Excellent21%
  • Very good38%
  • Average18%
  • Poor13%
  • Terrible10%
Travellers talk about
“pasta” (18 reviews)
“cheese cake” (4 reviews)
“steak” (3 reviews)
Closed Now
Hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
22-24 High Street, Bromsgrove B61 8HQ, England
All Details
Write a ReviewReviews (282)
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1 - 10 of 280 reviews

Reviewed 1 week ago via mobile

We went as a family of 7. Ordered starters which came in reasonable time, the main we had to wait over an hour and it wasn't busy. Two of the mains were sent incorrectly so we had to eat separate which spoilt the mood really....More

Thank Anmoal B
Reviewed 2 weeks ago via mobile

Never been to any branches of prezzo before and won’t again, hence the title of this review. The 2 stars are given because despite everything else, the staff were pleasant and they did there best to accommodate my food allergies. Now for the negative....I asked...More

Thank Lisa227129
love_prezzo, Guest Relations Manager at Prezzo - Bromsgrove, responded to this reviewResponded 2 weeks ago

Hi, we are concerned to hear about the level of service and food you received in our restaurant. We will be providing extra training to our staff to ensure incidents like this do not happen again. We hope you can accept our sincere apologies.

Reviewed 18 March 2018

I'm not surprised that prezzo are closing approx 94 restaurants if they are as bad as this one in bromsgrove. The staff were very poor with the customer service, the tables were dirty the floor had food scattered all around us, the toilets were an...More

Thank scottry
love_prezzo, Guest Relations Manager at Prezzo - Bromsgrove, responded to this reviewResponded 4 weeks ago

Hi, we are concerned to hear about the level of service and food you received in our restaurant. We will be providing extra training to our staff to ensure incidents like this do not happen again. We hope you can accept our sincere apologies.

Reviewed 17 March 2018

We had a dubious experience with Prezzo Bromsgrove some time ago and in our naivety decided to give it a go again last week, thinking it might have improved - after all, it used to be a fantastic restaurant when it first opened. How wrong...More

1  Thank AndThenThereWereFive
love_prezzo, Guest Relations Manager at Prezzo - Bromsgrove, responded to this reviewResponded 4 weeks ago

Hello, thank you for your comments regarding the service and food in our restaurant. We are sorry to hear that this was below the standard we expect in our restaurant and we hope you can accept our sincere apologies.

Reviewed 12 March 2018

We went here on Friday night as a party of 7 for a birthday meal. We had booked our table for 9 pm ( at their request) We went to the restaurant spot on 9 o'clock - the first words out of the ( I...More

Thank stevenc4874
Reviewed 3 March 2018 via mobile

The staff here are lovely and will accomodate any changes that we asked for. I thought service was wonderful and the food was up to its usual fantastic standard. Also the set menu is very reasonable

Thank George N
Reviewed 2 March 2018 via mobile

We went to prezzo 5 girls, food was amazing, service was terrible, they messed up the starter and main which ment 1 person sat waiting on both meals, when it came to the birthday cake, a server bought it out not when we told her...More

Thank missrab
love_prezzo, Guest Relations Manager at Prezzo - Bromsgrove, responded to this reviewResponded 6 March 2018

Hello, thank you for your comments regarding the service in our restaurant. We are sorry to hear this and will be providing extra training to our staff to ensure this does not happen again. We hope you can accept our sincere apologies.

Reviewed 25 February 2018 via mobile

Went here for the 1st time as we normally use Bridgnorth. 1st impression is always front of house but they just didn’t care if we were there or not . Service is poor and engagement is zero . If these guys are ever busy I...More

Thank Lee W
love_prezzo, Guest Relations Manager at Prezzo - Bromsgrove, responded to this reviewResponded 26 February 2018

Hi, thank you for your feedback regarding our staff. This is not the attitude we expect from anyone in our restaurants and we will be looking into this immediately. We hope you can accept our sincere apologies and hope to see you again soon.

Reviewed 24 February 2018

Sat right in a corner wedged up a corner . Asked the waitress for parmesan and was ignored. I have the chicken and mushroom ravoli so over salted was unpleasant. Used to be a varied menu limited choice

Thank standards2018
love_prezzo, Guest Relations Manager at Prezzo - Bromsgrove, responded to this reviewResponded 26 February 2018

Hello, thank you for your comments regarding the service and food in our restaurant. We are sorry to hear that this was below the standard we expect in our restaurant and we hope you can accept our sincere apologies.

Reviewed 24 February 2018 via mobile

The restaurant itself was fine - compared to other reviewers we found the service courteous and reasonably prompt. The reason for the poor review is the overall brand itself. The menu had limited images and so two members of the group opted for the 600...More

1  Thank MikeHorton
love_prezzo, Guest Relations Manager at Prezzo - Bromsgrove, responded to this reviewResponded 26 February 2018

Hello, thank you for your comments. Your feedback has been passed onto the restaurant and additional training will be provided to our kitchen staff. We know we can do better and we hope to see you again soon.

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Ask a question
Questions & Answers
Sharon R
5 June 2015|
AnswerShow all 4 answers
Response from Booyaka 6 | Reviewed this property |
There is a pay and display very near Prezzo it is to the left behind Blockbister.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 21 - USD 50
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 22-24 High Street, Bromsgrove B61 8HQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Bromsgrove
  • Phone Number: +44 1527 874614
  • E-mail
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