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Ruth's Chris Steak House

Certificate of Excellence
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68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704 (Queen Kaahumanu Highway)
18088870800
Website
Today
17:00 - 22:00
Closed now
All hours
Hours:
Sun - Sat 17:00 - 22:00
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318 Reviews from our TripAdvisor Community

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Showing 282: English reviews
San Francisco, California
Level Contributor
94 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Every year or so on vacation I get the craving for a hot, juicy steak. That's what you can get here. It's hot! There is a layer of butter or steak grease on it, so it is juicy. And if you gobble it up quickly you'll be fine. The challenge is, it is served on a RED HOT plate which... More 

Helpful?
Thank kbs2001
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha kbs2001, Thank you for your feedback. We are very sorry to hear about your experience and we'd like to make it right. Will you please e-mail your contact information to jbanquil@direstaurants.com so that I can have our General Manager reach out to you? Sincerely, John B. More 

Red Bank, New Jersey
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Being from NJ, I can be a little particular when it comes to food. Especially when you live right outside NYC. Well, having been to this particular Ruth's Chris many times, I can happily say that you would be hard-pressed to find a better meal or service. And, their Happy hour is nothing short of superb. If you've eaten at... More 

Helpful?
Thank Jeff R
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Jeff R., Thank you for your wonderful review! We hope to have you back again soon. Sincerely, John B. More 

Level Contributor
24 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I loved the fact the restaurant took us in 25 minutes before closing - never any pressure at all to rush our meal. Everything was perfect from the moment we walked in till we left. I would of gave it 5 stars but the hot plate they sent out started to cook my mid-rare steak a little too much.

Helpful?
Thank Tina C
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Tina C., Thank you for your wonderful review! We look forward to having you back again soon. Sincerely, John B. More 

Bracknell, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Not bad food but ruined by cooking what could have been a lovely steak in lashings of butter - heart attack waiting to happen! If I went back I would ask for it to be grilled without fat. Great service though hence the 3-star rating.

Helpful?
Thank lynnbeeb
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha lynnbeeb, Thank you for your feedback. We are very sorry to hear about your experience and we'd like to make it right. Will you please e-mail your contact information to jbanquil@direstaurants.com so that I can have our General Manager reach out to you? Sincerely, John B. More 

Eugene, Oregon
Level Contributor
100 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We visited this restaurant for a good bottle of wine with a good steak and were not disappointed. The service was good and environment nice. While this is not a typical Hawaiian-type of establishment, it is typical of Ruth Chris. It's always nice to expect consistency and find it.

Helpful?
Thank Elizabeth N
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Elizabeth N., Thank you very much for your wonderful review! We look forward to having you back again soon! Sincerely, John B. More 

Waikoloa
Level Contributor
51 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We've been here many times for dinner, on special occasions. Love the Steak and the Oyster Rockefeller. The service at the dining room was always great. Tonight we tried the Happy Hour Bar menu. We sat at the bar table. The bartender was great, at the beginning, the first 30 minutes after they're open. But after the bar got busier,... More 

Helpful?
Thank Di P
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Di P., Thank you for your review and thoughtful comments. Please be assured that we will be addressing the issue you experience with your drink order to ensure that it does not happen again. We hope to have you back soon! Sincerely, John B. More 

New York City, New York
Level Contributor
125 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Enjoyed dinner at this restaurant - while Ruth's Chris is a chain that generally executes steakhouse fare well, thought this one was great and better due to atmosphere around bar, fantastic service and somd local menu changes (like beef poke). They also have a great happy hour with drink and appetizer specials. The seared ahi tuna was exceptional amd the... More 

Helpful?
Thank Bucky6478
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Bucky6478, Thank you for your wonderful review! We are so glad to see that you enjoyed your time with us and we hope to have you back again soon! Sincerely, John B. More 

Warsaw, Poland
Level Contributor
72 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

It was my first time here but it was as I had been there before. As usually in this chain, everything was good, excellent in fact. At least the food. Maybe the service was not as good as in other places, but it was good nonetheless. Meat was great, selection of wines was really good and the location is quite... More 

Helpful?
Thank Josean_41
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Josean_41, Thank you for your review. We are glad to hear that you enjoyed your experience with us overall but please be assured that we will be looking into the issues you had with your service further to be sure that it does not continue. We hope to have you back again soon. Sincerely, John B. More 

Level Contributor
37 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Absolutely the best!!! Everyone from the hostess, bar staff, servers...helpful, friendly, delicious food...pricey but so worth it!

Helpful?
Thank dollyp3g
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha dollyp3g, Thank you for your fantastic review! We hope to have you back again soon. Sincerely, John B. More 

California
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 October 2016

If you are not feeling hugely hungry, try Ruth's Chris Happy Hour...Offers substantial Pupus: try the scrumptious prawn or the prime rib slider offerings... Well drinks $7... Altogether a great value, and filling as well!

Helpful?
Thank Alice S
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Alice S., Thank you for your wonderful review! We hope to have you back again soon. Sincerely, John B. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 60 - USD 80
Cuisine
American, Steakhouse
Meals
Dinner
Restaurant features
Television, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Accepts Discover, Outdoor Seating, Highchairs Available
Dining Style
Fine Dining
Good for
Bar Scene, Child-friendly, Romantic, Business meetings, Special Occasion Dining, Groups
Open Hours
Sunday
17:00 - 22:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
Location and Contact Information
  • Address: 68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: 18088870800
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?