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Ice House Restaurant

Certificate of Excellence
$$$$
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The Quay | The Ice House, Ballina, Ireland
+353 96 23500
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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Limerick, Ireland
Level Contributor
137 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Had dinner here recently. Food was very good. Service was a little on the slow side due to all food being freshly cooked to order which is great. The menu was not extensive but offered good choices. The servers were very friendly and welcoming, especially Dee and Timea ( these ladies would be a great asset to any hotel) The... More 

Helpful?
Thank liam_mccaffrey
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of the restaurant and your overall dining experience at the Ice House. We are delighted to hear you enjoyed all aspects of your recent dining experience with us, our chef and service team will appreciate your kind feedback, I will discuss your comments regarding pricing with our food and beverage teams. We... More 

Dublin, Ireland
Level Contributor
72 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

A very nice little restaurant that had good food and a nice view. Our main waitress was fantastic very polite and smiling all the time, a few of the weekend staff need to learn how to smile but overall a pleasant and very nice weekend break.

Helpful?
1 Thank gareth_999
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review and valued feedback of our restaurant at the Ice House. We are delighted to hear you enjoyed your dining experience with us recently and that the level of service you received overall impressed you. We look forward to looking after you on your next visit. Kind Regards, Jason Horkan Deputy General Manager More 

Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I went to the Ice House on Valentines weekend with 5 other people for dinner. It was absolutely delicious from start to finish. The portions were generous, the presentation was fantastic and the taste was yummy to say the least. The staff were friendly and professional. It is a true dining experience and i would highly recommend it.

Helpful?
1 Thank Walorl
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for choosing the restaurant at the Ice house to spend your Valentines weekend. It is a pleasure to read such a positive review, I am delighted that you and your party had such a memorable and enjoyable experience with us, it is a testament to the hard work and dedication put in by our team to... More 

Galway, Ireland
Level Contributor
37 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Restaurant is lovely. Some seats are very draughty. Menu is very restricted however and very expensive. €9.50 for a dessert!!

Helpful?
Thank Kitty23_7
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House. I am delighted to read that you think our restaurant is lovely, however I am sorry to read that our menu offerings on this occasion were not to your taste, we have several different menus types on offer in our restaurant and bar on a... More 

Dublin, Ireland
Level Contributor
5 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 5 weeks ago via mobile

Went here for dinner at the weekend. We ate in the restaurant, ordered from the bar menu and sat by the window. Setting was A1, and the wine was delicious. The food menu however was slightly disappointing with not too many options for starters so we didn't opt for one. The mains were nice but strange I ordered hake with... More 

Helpful?
Thank Marie M
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House. We are delighted to hear you enjoyed your overall dining experience with us, we will take your feedback on board regarding our starter selection and discuss with our food and beverage team. We look forward to looking after you on your next visit. Kind Regards,... More 

Enniscrone, Ireland
Level Contributor
19 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 18 January 2017

The Service was poor, the meal over priced, and the property run down. I would not recommend this property or restaurant. We went on the recommendation of a friend and I really have to wonder how long it had been since she had dined here. I was very unimpressed with our experience

Helpful?
Thank j0hn0958
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of the restaurant here at the Ice House. I am sorry to hear that you did not enjoy your dining experience with us, I would like to discuss your experience in more detail if you wouldn't mind at your convenience contacting me, my email is jason@theicehouse.ie or you can call me +3539623500.... More 

Mayo
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 January 2017

The food and service was great. The only thing we all felt was that the place did not look or feel very much like it was Christmas. It had no atmosphere.

Helpful?
Thank Jucoet
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House. We are delighted to hear you enjoyed your recent festive lunch with us with us and that the level of service you received exceeded your expectations - our team will be delighted with your feedback. We look forward to looking after you again soon. Kind... More 

Level Contributor
69 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 29 December 2016 via mobile

We stopped along the way for a quick bite to eat. This was quick even though they wee crammed with mid-holiday gatherings. The food was fantastic. The potato wedges were very different and oh so yummy. The seafood chowder was the best I've had in Ireland.

Helpful?
1 Thank Paul K
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of the restaurant at the Ice House. We are delighted to hear you enjoyed all aspects of your recent dining experience with us, our chef and service team will appreciate your kind comments. We look forward to welcoming you back and looking after you again soon. Kind Regards, Jason Horkan Deputy General... More 

Ireland
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 12 December 2016

I have been eating here since it opened and have witnessed the service here getting progressively worse over the years. The last time was last week and the negative experience has ensured that I will not be giving the Ice House restaurant any more chances. It was a family birthday and we had driven for an hour to get there.... More 

Helpful?
1 Thank didiIreland
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review. I am sorry to hear that on this occasion you did not enjoy your dining experience with us, I assure this type of service you received is far from the service we strive to provide and is far from the everyday service we do provide here at the Ice House, you have... More 

County Dublin, Ireland
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 November 2016 via mobile

Juice cocktails and superb food. Excellent views and comfortable seating. Quite a treat for the children and adults.

Helpful?
1 Thank M1kelaw
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House. We are delighted to hear you enjoyed your recent family dining and drinks experience with us - our team will be delighted with your feedback. We look forward to looking after you all again soon. Kind Regards, Jason Horkan Deputy General Manager More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 42 - USD 63
Cuisine
Irish, European, Contemporary, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Groups, Special Occasion Dining, Romantic, View, Business meetings, Child-friendly
Location and Contact Information
  • Address: The Quay | The Ice House, Ballina, Ireland
  • Location: Europe  >  Ireland  >  Western Ireland  >  Province of Connacht  >  County Mayo  >  Ballina
  • Phone Number: +353 96 23500
Description
Our funky furnishings, eclectic styling and stunning architectural design at the Ice House combine to make you feel like you're in the heart of the city. One look at the unrivalled view from all our rooms and you'll immediately know you're not. With great service, fantastic food, fine wines, clever cocktails and Ireland's best boutique hotel spa guaranteed to soothe, the Ice House is unlike any other hotels in Mayo. Discover the best of both worlds here in Ballina and make the Ice House your escape to the extraordinary.

Breakfast you'll want to get out of bed for, lunch to linger over and dinner that's sure to delight...Let our restaurant menus whet your appetite and here at the Ice House, let us take care of everything else. There's simply no better restaurant in Ballina.

Questions & Answers

Questions? Get answers from Ice House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?