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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Japanese, Sushi, Asian, Healthy
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Dinner, Drinks
View all details
meals, features, about
Reviews (131)
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130 results
Traveller rating
100
22
6
2
0
Traveller type
Time of year
LanguageEnglish
Traveller rating
100
22
6
2
0
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All reviews sushi japanese restaurant japanese staff throwing food chef cook teppanyaki room wonderful japanese teppanyaki experience the gold coast multiple times have eaten here mouth tokyo teppinyaki patrons gc master
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Reviewed 1 week ago

We had dinner, disappointed the quality dropped , before was much better. Not going back again. The quality of the meat is not as good, too much rice

Date of visit: April 2024
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Reviewed 2 weeks ago

A great fan of Teppenyaki restaurants all over the world, especially with children. Not sure where some of the other reviews came from, but this is undoubtedly the worst we have ever been to. The food was very poor with small portions, service was ok,...but chef could not wait to leave, and provided nothing extra for our two grandchildren. Terrible....!!More

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2024 via mobile

We stayed at the Pines resort so decided to give this place a try. We did the teppanyaki while our kids were at the kids club. It was so tasty, our chef was entertaining and had a anice atmosphere. The second time we also did...teppanyaki and brought our 7 and 3 year olds who enjoyed it too! We were lucky to get in when booking the same day because we were staying at the resort, but perhaps book earlier if possible.More

Date of visit: January 2024
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Reviewed 29 October 2023

This is the experience of a lifetime going here with the family upon arrival greeted and made to feel welcome by the waitress and chef cliff we were really enjoying the night and my son with disability got very upset because he didn't eat the...food so chef cliff went above and beyond and made him something he would eat and he loved it,it was great that afterwards my son said he loved the food and chef cliff made him happy,one very happy family of 4.🫶🙏More

Date of visit: September 2023
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Reviewed 18 June 2023

Wonderfully traditional Japanese restaurant with great food of high quality. The only downer is the teppanyaki room where the non Japanese chef has the childish habit of throwing food for patrons to catch in their mouth - something you would NEVER see in Japan. With...each throw there is a roar from participating patrons much to the distress of others in the restaurant including the Japanese staff. Being a foursome we were ushered to a private room with a well beneath the table for our feet. Service and food were up to their usual very high standard and my son and daughter in law were thrilled with the experienceMore

Date of visit: May 2023
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Reviewed 2 April 2023

Possibly our 4th visit over the last 10 years and Arakawa remains an excellent choice for Japanese food

Date of visit: March 2023
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Reviewed 26 March 2023 via mobile

Had Teppanyaki experience - wonderful entertainment from Chef behind the grill, service was attentive. My wife enjoyed cocktails - cucumber and their version of Tokyo Slipper. Food was delicious and of good quality and quantity. My son enjoyed avocado rolls prepared by authentic sushi master....Definitely worth a visit when in Gold Coast.More

Date of visit: March 2023
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Reviewed 11 November 2022

Dined here twice this week. The first experience, at the sushi bar, was amazing and great value. The second, at the teppanyaki grill was a disappointment. We tried to book the sushi bar or the a la carte option but were told that we could...not be accommodated as a party of five, so settled for teppanyaki at a much higher set price. When we arrived, and throughout meal, there were multiple vacant tables at which we could have enjoyed an a la carte meal. While pleasant, the teppanyaki was nothing special, and grossly overpriced. Why the empty tables where we could have really enjoyed a meal of our choosing? Staff shortages? Steering clients to more expensive options? I'd be interested to hear a response.More

Date of visit: November 2022
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Reviewed 14 October 2022 via mobile

I would suggest this is one (if not the) best Restaurant on the GC. Underrated and no hype. Just seriously good food. Traditional Japanese. Definitely choose alacarte or Sushi. Or if you wants something slightly more Aussie do Teppanyaki. In any event it won’t disappoint.

Date of visit: October 2022
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Reviewed 14 October 2022 via mobile

This is by far THE best Japanese restaurant by far on the Gold Coast . Have eaten here for over 25+ years and is absolutely 5 star. Exceptional

Date of visit: October 2022
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Reviewed 4 August 2022

Our favourite Japanese restaurant on the Gold Coast is Arakawa where the setting is very authentic as is the food and the Japanese staff just wonderful. The only downer was in the Teppanyaki room where the non Japanese chef was throwing food for guests to...catch in their mouth. Having been to Japan multiple times on business, you would NEVER see this in Japan. In addition, I do not believe you would ever see a trained Japanese chef practicing this stupid behaviour. I think it cheapens a fine dining establishment and opens it up to yahoos as it did on our night when there were about 18 men well primed with alcohol shouting out every time someone attempted to catch the food to the total displeasure of other guests and I think the Japanese staff. The only restaurants I know of which used to do this in Sydney are now closed and rightly so. As much as we love the food, atmosphere, and service at Arakawa, we will think twice about returning if this childish practice is still in place. In addition, one of the two teppanyaki tables was far too big. Ideally they should seat 8 people but no more than 10 unlike the huge table at Arakawa. When you have such a large table it is not only difficult for the Chef but also opens the door to the yahoo behaviour we witnessed.More

Date of visit: July 2022
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Reviewed 6 April 2022 via mobile

We booked for a friend's birthday and had Teppinyaki. It was so much fun, the chef put on a really good show, it almost felt like I was back in japan!

Date of visit: April 2022
Helpful?1  
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Reviewed 5 April 2022

Staying at the resort and visited with a number of family members. It truly is an art to watch our chef cook in front of us and dish out the food as he goes. The food was so delicious, perfectly cooked.

Date of visit: March 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2021

Great food, was limited menu which was ok, had bento box, service was ok, but the atmosphere for an anniversary dinner was not what we were hoping for, we were seated near the teppanyaki where there was a party of screaming girls with parents who...did not seem to be fazed about them running through the restaurant or being super loud.More

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2021

Whilst not a cheap meal it was still worth it. The staff were most helpful in choosing dishes. We shared a bonito box and the teriyaki chicken. Delicious! Would go again.

Date of visit: May 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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traceyg971
7 December 2015|
Answer
Response from M5107RNmichaelc | Reviewed this property |
Hi Tracey, definitely worth it, we simply went for the set menu, which I think was $60 per head depending on what options you go with, but it still provided plenty of variety. Enjoy! Cheers Michael
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ARAKAWA, Benowa - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Arakawa

Arakawa is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4