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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, Pub, Australian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features
Reviews (38)
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38 results
Traveller rating
6
21
4
1
6
Traveller type
Time of year
LanguageEnglish
Traveller rating
6
21
4
1
6
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Reviewed 3 weeks ago via mobile

Hotel staff recommended we look along Chapel St for a pub as I wanted a steak. Son and I ventured into the Union Hotel to be warmly greeted, seated, table water provided, and specials explained in a prompt and courteous manner. Decor is of a...charming older style pub which suited us fine...loved sitting nearby the crackling open fire. We didn't order steak opting instead for marinated lamb skewers and a seafood linguine. Both dishes were good sized portions of deliciousness. After a long day of travel, our meals were perfect. The 2 mains and a couple of beverages topped out just under $70 so no complaints about the pricing either. Thanks for everything!More

Date of visit: April 2022
Helpful?
Reviewed 16 May 2021

Went here tonight for dinner with some friends and had a great night! Food was delicious, staff were so friendly and good vibe with the live music! Will definitely be back!!!

Date of visit: May 2021
Helpful?
Reviewed 15 May 2021

Tried to get in tonight but was kicked back by the bouncers while my two straight girlfriends were allowed in immediately. Incredibly sexist and homophobic comments were made when they asked why they weren’t letting me in, proceeding to say to my friend that she...was being annoying for even asking. I will never be returning to this venue as I have never felt so embarrassed and humiliated. DisgustingMore

Date of visit: May 2021
Helpful?
adgy86, Owner at Union Hotel, responded to this reviewResponded 17 May 2021

Hey James, We have asked both our security about this as we absolutely do not tolerate this behaviour and they have both said nothing like this at all happened. Are you sure this was definitely at our venue? Could you please contact us on info@unionhotelwindsor.com.au...More

Reviewed 3 November 2020

Just had dinner and the food and greeting from management were very good . The blonde waitress though was incredibly rude ! She snapped when we asked for napkins that we didn’t receive to begin with. Also it would be good to see her wear...her face mask over her face and not under her chin . Very disappointed with her and won’t be heading back . Honestly if you are having such a bad day then stay home and don’t ruin other peoples day.More

Date of visit: November 2020
Helpful?
Reviewed 25 June 2020

I have attended the Union Hotel on various occasions. The service is often good, but most recently it was terrible. In a customer service industry you’d expect to be greeted with a smile and assistance from staff, but in particular, Daniel who appeared to be...the manager at the time was not only extremely unhelpful, but was also very rude. Many people checking in were treated like cattle (like we were inconveniencing him for being there). I wouldn’t recommend going here. The owners really need to look into how their staff are treating the customers.More

Date of visit: June 2020
Helpful?1  
Reviewed 14 June 2020

Staff were moody - as per the lockdown laws, you have to buy food in pubs currently. The staff were insistent that we had to buy mains and took our initial order only to come back and tell us we haven't ordered enough. So we...had to add more to our order. The food wasn't great and to add insult to injury, later on in the night we saw another table get away with ordering 4 portions of chips! This place also happened to be offensively expensive. $12.50 a pint of cider is outrageous. It's a shame because it's obviously a venue which potential but I won't be returning under any circumstances.More

Date of visit: June 2020
Helpful?1  
Reviewed 11 April 2020

Visited on Tuesday 11th February for dinner. It was parmy night, choice of 5 different toppings for $15.00 normally $27.00. It was great value, busy when we arrived there with friendly staff. They also have happy hour as well most nights.

Date of visit: February 2020
Helpful?2  
Reviewed 3 October 2018 via mobile

First time here. Friendly wait and bar staff happy to help and out for a chat. Good choice of pub food. Tuesday night is Parma night I’m told the Parma’s were tasty and the size was very generous. I ordered a steak that was also...generous in size but sadly was over cooked. Happy hour between 6 and 7 was also an added bonus. Give it a goMore

Date of visit: October 2018
Helpful?1  
Reviewed 19 August 2018

I can't fault the food and the happy hour is fantastic but sometimes common sense needs to kick into gear with staff members, who steadfastly refused to change the TV channel even though nobody else was watching it or indeed anywhere close enough to be...able to watch it. I guess I should have known better trying to watch a real sport in Melbourne when there was two hopeless AFL teams playing at the same time... Frustrating.More

Date of visit: August 2018
Helpful?
Reviewed 12 March 2018 via mobile

We had a family lunch for 10 here on a Sunday..food was great, great service and good atmosphere. Great location. We will definitely be back.

Date of visit: March 2018
Helpful?
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Union Hotel is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4