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The Pier House Restaurant

Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
+44 1726 67955
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Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“seafood pancake” (23 reviews)
“jambalaya” (9 reviews)
“curry” (12 reviews)
Restaurant Hours
CUISINES
Bar, Seafood, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
All Details
Write a Review
Reviews (636)
Traveller rating
Traveller type
Time of year
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11 - 20 of 631 reviews

Reviewed 3 weeks ago

We booked for a family group evening meal but choose the restaurant in the Hotel and ended up in the more expensive one but saying that if the food is as good in the other areas your in for a treat. The service as you...More

Thank cheapo2
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 3 weeks ago

Many thanks for your review - we really appreciate the time you've taken to share your experiences. We do hope to see you back here very soon!

Reviewed 4 weeks ago

Shot in hear mainly to get out of a rain storm,glad we did. Very friendly staff may be a bit cramped at some tables but not a problem we had a great chat with 3 American ladies.sharing our table.We had sandwiches with a side of...More

1  Thank pedro4pedro
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

Reviewed 4 weeks ago

Good food and service. A bit cramped and hot. Character bistro and pub with good atmosphere. Service very good.

Thank Wendy F
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 4 weeks ago

Many thanks for taking the time to write this review. We do hope to see you back here very soon!

Reviewed 5 weeks ago

We had lunch here on 14 September. Restaurant is located in the Pier House Hotel overlooking Charlestown harbour where the harbour scenes for the BBC series Poldark are filmed. My fiancee had fish cakes and I had the Jambalaya. Both meals served 'pub grub' style...More

Thank Hugo B
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 4 weeks ago

Thank you for your review, we really appreciate the time you've taken to share your experience. We are so pleased that you enjoyed your visit with us and look forward to welcoming you back very soon!

Reviewed 13 September 2017

There were not enough staff on duty to be able to provide a good service, despite their best efforts. The food is mediocre and well overpriced for what it is.

1  Thank Peter G
Reviewed 11 September 2017 via mobile

Firstly let me say this is not a reflection on the people working the tables who were always pleasant but clearly covering too many. Hats off to them. The food was ok. It was a decent sized portion, it was hot but didn't set the...More

1  Thank EdsterD
Reviewed 9 September 2017 via mobile

Fantastic little gem great staff very helpful and polite great food and drinks also dogs are welcome to sit out side I don't know if you are able to take dog's inside best to give them a call

Thank Chris C
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 11 September 2017

Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

Reviewed 9 September 2017

Despite the restaurant being empty and no signs of multiple reservations a rather snooty waitress advised us there were no tables...only a la carte. It was a la carte we required but her horrid attitude and welcoming manner ensured we took our custom else where....More

1  Thank KLE292010
Reviewed 2 September 2017 via mobile

My boyfriend and I both thoroughly enjoyed our meals here. A good cut of steak cooked well and lamb for me with all the veg and trimmings superbly cooked too. Portions were so generous that we were too full to have desserts! Nice interior and...More

Thank Antrobruce
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 3 September 2017

Thank you for your 5* review, we really appreciate the time you've taken to share your experience. We are so pleased that you enjoyed your visit with us and look forward to welcoming you back very soon!

Reviewed 2 September 2017 via mobile

Lovely to sit outside on a sunny day food is lovely and well cooked nice selection of drinks. Enjoyed our time here! Staff very friendly.

Thank MickyandJo
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 3 September 2017

Many thanks for taking the time to write this review. We do hope to see you back here very soon!

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Ask a question
Questions & Answers
niceone2
28 May 2017|
AnswerShow all 4 answers
Response from Bodelva | Reviewed this property |
Sorry, not sure. You would be best ringing the Pier house for exact information. Good luck Richard
1
Vote
Tim7P
14 February 2017|
AnswerShow all 5 answers
Response from Elizabeth F | Reviewed this property |
No dogs inside, but ok in the outside area. The harbour side, next door and same owner, allow dogs inside.
0
Votes
Garthy58
11 April 2016|
AnswerShow all 14 answers
Response from asicit007 | Reviewed this property |
Probably best to book if you want a decent table.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Business meetings, Kids, View, Child-friendly, Local cuisine, Bar Scene, Groups, Special Occasion Dining, Romantic
Location and Contact Information
  • Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell  >  Charlestown
  • Phone Number: +44 1726 67955
  • E-mail
  • This restaurant is at The Pier House Hotel
Description
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay.
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