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The Vault Hatch


Fast food, British
Delivery, Takeout

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Reviews (31)
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All reviews fish chips onion rings chicken hand cut piping hot lovely food takeaway collection parmo platter vault parmesan
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1 - 10 of 31 reviews
Reviewed 2 days ago via mobile

Don’t normally write reviews but this time I thought I would... We placed an order around 5:45 ish and we’re told 35 minutes collection👌🏻 brilliant!! Arrived at the vault hatch 35 mins later to be told they hadn’t even been started.. oh...! Drives back to...More

Date of visit: January 2019
1  Thank Victioria76478843
Reviewed 5 days ago via mobile

Can't fault this place yes you have to wait a while but it's not like your cheap average takeaway ,with restaurant quality food.Highly recommend,excellent customer service,they go the extra mile.The parmos look and taste amazing.

Date of visit: January 2019
Thank Charlotte L
Reviewed 1 week ago via mobile

Placed order via the just eat app this evening which came to £33 including delivery. We initially got an estimated arrival time for 19.45 and although already very hungry and eager to eat, couldn't do anything else but wait. At 20.01 I rang the takeaways...More

Date of visit: January 2019
2  Thank Jilkins321
arranaddison, Owner at The Vault Hatch, responded to this reviewResponded 5 days ago

Hi, sorry your order was late. we did actually adjust the time on just eat to let you know your order was late. the time is always an estimate and not a guarantee. sounds like the staff at just eat have just fobbed you off....More

Reviewed 1 week ago via mobile

Ordered a hickory parmo chips and salad. The food was a good portion and tasted amazing. Delivery was nice and quick and turned up with in the quoted time. Def be ordering again.

Date of visit: January 2019
Thank jonmG9479RF
Reviewed 1 week ago via mobile

Ordered a parmo, chicken nuggets and chips at 7pm on a Tuesday and it ended up taking 3 hours to arrive which is a bit ridiculous for a takeaway 5 minutes down the road! I rang when it was after our estimated delivery time to...More

Date of visit: January 2019
1  Thank C7908JXlaurap
arranaddison, Owner at The Vault Hatch, responded to this reviewResponded 5 days ago

Firstly you guys are in Skelton and we are based in Marske, also I am in the shop until 12pm completing orders so if you would have called me I would have rectified this for you. we sell 100s of parmos a night, 99% of...More

Reviewed 4 weeks ago via mobile

Our collection order took 2 hours and 25 minutes... if you cannot get the orders out stop taking them. Also the chips were awful, parmo tasted ok but wasn’t amazing...

Date of visit: December 2018
2  Thank Callum95A
Reviewed 5 weeks ago via mobile

Delivery took about an hour and 45 minutes, wrong parmo, wrong side order of sauce and burnt chips, need I say any more.

Date of visit: December 2018
2  Thank 469shaunt
Reviewed 31 October 2018

I had this place recommended to me by a friend, I have tried many takeaway's and am normally fussy, so it was refreshing change from the norm! I love a good parmo, but most takeaways I have tried never seem to get the balance right....More

Date of visit: October 2018
Thank NorthStar50472765154
Reviewed 27 October 2018 via mobile

Wanted a treat after a busy day at work, film drink parmo :) Ordered a single parmo chips and a garlic sauce. Was informed within the hour and a £1 for delivery asked about collecting but said it would still be 50 minutes so opted...More

Date of visit: October 2018
Thank 507mrd
arranaddison, Owner at The Vault Hatch, responded to this reviewResponded 29 October 2018

Hi Graham Dansk, As discussed with you on several messages back and forth on facebook. Weekend nights all our customers get a predicteted time of 1.30hr for delivery and normally 1 hr for pick up. Our parmos are in high demand. You did state in...More

Reviewed 19 October 2018

Visiting family and friends in Marske and having eaten in the Vault before I thought I would try the Hatch (their takeaway sevice) I wasn't disappointed, the Parmo was great, the chips equally so and the best of all, they deliver !

Date of visit: September 2018
Thank MarkTL
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