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The Slug and Lettuce

$$ - $$$
Gastropub, Bar, British, Pub
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Riverside House Water Lane | Water Lane, Richmond TW9 1TJ, England
+44 20 8948 7733
Website
Today
10:00 - 23:00
Closed now
See all hours
Hours:
Sun - Thu 10:00 - 23:00
Fri - Sat 10:00 - 00:00
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195 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
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Showing 192: English reviews
2 reviews
Reviewed 1 week ago via mobile

Waiting for food very long time and was disappointed with brunt dinner. Otherwise the place is nice with friendly staff. Toilets - Use only in extreme instances!

Helpful?
Thank Nikki V
Dorset England
Level Contributor
86 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Visit here regularly when staying at my apartment in Kew. This time ordered Bibimbap which is Korean sticky rice, pak choi, peppers, onions, kimchi, edamame beans and radish topped with fried egg, drizzled chilli sauce and strips of beef. Washed down with pint of beer. Always terrific food and service here. One minor criticism was could have done with just... More 

Helpful?
Thank Grumpygitt2
London, United Kingdom
Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

We booked a table at the Slug and Lettuce for a Thursday evening and as there was a large crowd in we ended up having to find our own table with the reservation name on. Finally we ordered after almost 20 mins drinks and food together having decided its going to take take to long as service was so slow... More 

Helpful?
Thank ila p
Portimao, Portugal
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

On a sunny Sunday, a pub/bar like this, you know that is busy, specially if is next to the riverside. But busy and without organisation will make the service terrible. We get a table outside, after 10/15 minutes waiting, but there is nobody to control what happen outside (looks normal, but not for me), one of the tables was with... More 

Helpful?
Thank LuisMonteiro84
Rugby, United Kingdom
Level Contributor
53 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

Came here Friday lunchtime without booking but able to get table for two quite easily as not too busy. Service was friendly and efficient. I had fishcakes and salad which was tasty and filling. Ladies toilets very clean and modern.

Helpful?
Thank Norma P
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi Norma, Thank you so much for your kind review. It is always great to hear positive feedback regarding our pub. We look forward to seeing you again soon. Andrew and the team More 

London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Went in for a drink on a Sunday afternoon, bar was relatively empty along the length of it picked a space next to another couple and waited for them to get served. When the barman finished serving them we asked for our drinks only to be told that we would need to join the queue which when we turned around... More 

Helpful?
Thank darrenbO7133OL
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi Darren, Thank you for your feedback and we will take on board your comments. Before I came to manage the Slug and Lettuce in Richmond I was told by my boss about the 'Queuing system' here. It is not something that we enforce, it seems to happen when the sun comes out and we are busy. It does however... More 

Kingston upon Thames, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

The 2-4-1 cocktails make you want to go and have a drink however I would much rather pay the extra to have a tastier cocktail severed my polite welcoming staff. I waited at the bar for 10 minutes before being served and when I was i was greeted in a rude abrupt manor.

Helpful?
1 Thank oxfordkings1
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi, I am sorry to hear about your experience during your recent visit to us. Myself and the team pride ourselves on making everyone feel welcome. On this occasion we seemed to have let you down. I do hope you will come again soon and let us restore your faith. Kind regards Andrew and the team More 

Plymouth uk
Level Contributor
158 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
Reviewed 4 weeks ago via mobile

We arrived at 11.30 for brunch, although they were already removing the brunch menus. Tho' the pub was almost empty. We kept hold of ours and ordered full English Breakfast for me, and two Eggs Benedict for my Wife and Daughter The food arrived quickly and was of good quality, and in my case, plenty on the plate At 12.30... More 

Helpful?
Thank Peter G
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi Peter Thank you for taking time to post a review. I am glad you enjoyed your brunch with us. I have picked up your observations with the team and hope that moving forward we will deal with these situations in a better manner. Hope to see you again in the near future. Andrew and the team More 

Kingston, England, United Kingdom
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 16 March 2017

When ordering, the acoustics made it difficult for the bar staff to hear me. This is probably why they got my order wrong - giving me the meat versions of the vegetarian dishes I ordered. So, I had to wait while my friends tucked into theirs. My husband had to send his chips back as they had been refried and... More 

Helpful?
Thank Andree F
Slug_Richmond, Manager at The Slug and Lettuce, responded to this review

Hi Andree, I'm sorry to hear about your recent visit to us. If you would be able to email us at slugandlettuce.richmond@stonegatepubs.com with the date and time of your visit we can investigate your experience to ensure this does not reoccur and also that you are appropriately compensated. Best wishes, Graham More 

London
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 March 2017 via mobile

The stake was dry, the chips were reheated. By the time a replacement chips came the stake was cold. The topples burger salad had no taste and the avocado was hard. The burger wasn't so impressive either. The vegetarian meal came with meat, had to be replaced. Wasn't so nice either. The cocktail were nice. No compensation was offered. All... More 

Helpful?
Thank Shimonmo
Slug_Richmond, Manager at The Slug and Lettuce, responded to this review

Hi Shimonmo, I'm sorry to hear about your recent visit to us and apologies this wasn't dealt with properly at the time. If you would be able to email us at slugandlettuce.richmond@stonegatepubs.com with the date and time of your visit we can investigate your experience to ensure this does not reoccur and also that you are appropriately compensated. Best wishes,... More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
USD 6 - USD 19
Cuisine
Gastropub, Bar, British, Pub
Meals
Lunch, Dinner, Breakfast, Brunch
Restaurant features
Outdoor Seating, Buffet, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations
Good for
View, Groups, Child-friendly, Bar Scene
Open Hours
Sunday
10:00 - 23:00
Monday
10:00 - 23:00
Tuesday
10:00 - 23:00
Wednesday
10:00 - 23:00
Thursday
10:00 - 23:00
Friday
10:00 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: Riverside House Water Lane | Water Lane, Richmond TW9 1TJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8948 7733
Description
A perfect riverside location, The Slug & Lettuce is a very popular destination venue, especially during the summer months. The venue is family friendly allowing children from opening until 8pm daily, over 21's thereafter. Breakfast, lunch, dinner & take-away available. Parties are welcome. Great deals on cocktails, wine & food throughout the week. Our friendly staff will look after all your needs when visiting!

Questions & Answers

Questions? Get answers from The Slug and Lettuce staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?