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Thai Square - Richmond

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29 Kew Road, Richmond TW9 2NQ, England
+44 20 8940 5253
Website
Today
12:00 - 15:00
18:00 - 23:00
Open now
See all hours
Hours:
Sun 17:30 - 22:30
Sun - Sat 12:00 - 15:00
Mon - Sat 18:00 - 23:00
More Info
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Level Contributor
7 reviews
5 restaurant reviews
Reviewed 4 weeks ago via mobile

Beautiful restaurant, clean toilet, great service. I ordered the spiciest lamb but its not as spicy as i expected, but it was ok though.

Helpful?
Thank f00dl0v3r5
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

I would like to take this opportunity to express my appreciation on your positive feedback. Your satisfaction with our team’s performance is an exciting news to us. It is our commitment to continuously improve ourselves and offer the best experience to our customers. I am sure that your next visit at Thai Square Richmond will be more satisfactory. Feel free... More 

London, England, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 April 2017 via mobile

Unfriendly and rude staff, poor quality food Very disappointed! Restaurant empty but service looked confused and very rude.

Helpful?
Thank Giancarlo D
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

I would like to express my apology for your regrettable experience with Thai Square Richmond. Our mission is to provide every customer with an unforgettable dining experience, and I am disappointed that yours is not the case. Your comments are very valuable to us, and I am sure that our team will make further improvement. Please give us another chance... More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 April 2017 via mobile

We wanted a light dinner post Orange Tree Theatre and thus is perfectly located between the theatre and the station. Not outstanding but not mediocre either. Good service.

Helpful?
Thank Marjorie Ellis T
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you for your support on Thai Square Richmond. Our team aims at providing customers with the best dining experience, and we are devoted to make further improvement. Your feedback is very much valued, and provides us with the direction on how to improve ourselves. We hope to deliver you a better experience for your next visit. For now, I... More 

Loughborough, United Kingdom
Level Contributor
49 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 1 April 2017 via mobile

Good quality offering which was better than expected. The chicken soup with coconut milk was very good and the mains were tasty and satisfying. Friendly staff - no nonsense and solid offering.

Helpful?
Thank Rej1964
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

I would like to take this opportunity to express my appreciation on your positive feedback. Your satisfaction with our Richmond team’s performance is an exciting news to us. It is our commitment to continuously improve ourselves and offer the best experience to our customers. I am sure that your next visit at Thai Square will be more satisfactory. Feel free... More 

London, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 April 2017 via mobile

This seems to have had a change of management and staff. The service is worse and the food more bland. Such a shame as I loved this place before. Used to eat here all the time. Won't go back. Will try some of the other Thai restaurants in Richmond now.

Helpful?
Thank vocalbill
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Please accept my sincere apology for your unfortunate experience with Thai Square Richmond. I am sorry that we failed to deliver you a satisfactory dining experience during your last visit. It is always our mission to provide the best food and services to our customers, and your comments provide us with the right directions on how to rectify our mistakes.... More 

1 review
Reviewed 29 March 2017 via mobile

Bland chicken dish, very small, charged extra for non-fried rice, with glass of wine at lunchtime, total £25 wow… never presented with lunch menu... Mistake or deliberate?

Helpful?
Thank David R
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you very much for reviewing your last visit at Thai Square Richmond, and I am sorry for your disappointment with our food. It is always our commitment to deliver the best Thai dishes to our customers, and I believe that this is an isolated experience. We are now reviewing the incident to further improve ourselves. I am sure that... More 

Reading, United Kingdom
Level Contributor
135 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 1 March 2017

Perfectly satisfactory meal; nothing special, and not cheap. Very good staff. The duck croquettes were delicious. The sweet and sour pork, nothing special. Convenient for the theatre.

Helpful?
Thank Richard J
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you for choosing Thai Square Restaurant. I am happy to learn of your compliment on your recent experience with us. Our Richmond team is devoted to offer the best quality of food and services to all of our customers, and your comments are very valuable to our cause. I hope to see you soon at Thai Square and feel... More 

Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 25 February 2017 via mobile

The food was average with a premium price obviously expected for Richmond but when I spend good money in a restaurant it's nice to be impressed and I wasn't here. There wasn't anything wrong with the food but there was nothing special about any dish you could go to many Thai restaurants and pay half the price.

Helpful?
Thank Jack W
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you very much for your feedback. It is our mission for Thai Square Richmond to offer the best experience to all of our customers. Our team are committed to make continuous improvement and your review is one of the key elements for our success. I hope that we will deliver you a more impressive experience for your next visit.... More 

1 review
Reviewed 11 January 2017

I went with my friends on Sunday. This is one of the best Thai restaurant around here. Convenient to travel because it locate just a few second walk from Richmond station. For the starter I ordered Dim Sum and Aromatic Duck. When I come to Thai Square Aromatic Duck is always my first choice. The starter is delicious and very... More 

Helpful?
Thank Ken T
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

I would like to thank you for taking time in reviewing your last visit at Thai Square Richmond. We are very proud that our team has successfully delivered you an unforgettable experience. Your appreciation is a great recognition of our team’s effort, and I am certain that they will be more determined to make continuous improvement. Please join our facebook... More 

Los Angeles, California
2 reviews
Reviewed 5 January 2017

Locate just a few second walk from Richmond station. Lovely place to watch the world go by. Run by only one Thai girl but prompt service. Food is normal with a lot of variety in the menu to choose from. We had a wonderful time. I would definitely recommend it

Helpful?
Thank Johnstreet1980
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you very much for your support on Thai Square Richmond. Your appreciation is an exciting news for us, and we are very pleased that our team’s effort is recognised. I am certain that our staff will continue to deliver top quality services and Thai cuisine to our customers. Please join our social media pages for the latest updates and... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 20 - USD 52
Cuisine
Asian, Thai, Vegetarian Friendly
Meals
Lunch, Dinner
Restaurant features
Takeout, Serves Alcohol, Reservations, Seating, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
12:00 - 15:00
17:30 - 22:30
Monday
12:00 - 15:00
18:00 - 23:00
Tuesday
12:00 - 15:00
18:00 - 23:00
Wednesday
12:00 - 15:00
18:00 - 23:00
Thursday
12:00 - 15:00
18:00 - 23:00
Friday
12:00 - 15:00
18:00 - 23:00
Saturday
12:00 - 15:00
18:00 - 23:00
Location and Contact Information
  • Address: 29 Kew Road, Richmond TW9 2NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 5253
Description
Situated on the Kew Road, close to Richmond Station, another great restaurant in Thai square group which has been excitingly designed within the former Duke of York pub. Combining the best of contemporary design with authentic Thai artefacts we hope that we have created an ambiance that will enhance any occasion, from a simple lunch to an intimate dinner. Our Thai chefs and staff have only one aim, to delight all our guests with a genuine Thai culinary experience.

Questions & Answers

Questions? Get answers from Thai Square - Richmond staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?