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Wagamama

Gatwick Airport | South Terminal International Departure Lounge, Horley RH6 0NP, England
+44 1293 507314
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Overview
  • Excellent30%
  • Very good37%
  • Average13%
  • Poor10%
  • Terrible10%
Travellers talk about
“ramen” (14 reviews)
“poached eggs” (5 reviews)
“duck” (5 reviews)
Closed Now
Hours
CUISINES
Japanese, Asian, Fusion, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
Gatwick Airport | South Terminal International Departure Lounge, Horley RH6 0NP, England
All Details
Write a ReviewReviews (293)
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1 - 10 of 274 reviews

Reviewed 4 days ago

Wagamama don't do staid airport food, they do good quality street food. Can't go wrong with a Katsu chicken curry but you may need to ask for extra curry sauce.

Thank Brian7392
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 3 days ago

hi brian, thank you for leaving us a review. we are so pleased to hear you are a katsu fan! hopefully we will be seeing you again in the future

Reviewed 1 week ago via mobile

Having finally got through security and the chaos that modern travel causes we were left with choice of where to eat before a long flight........ South terminal though smaller still has a lot to offer for food. We opted for Wagamama. What a choice it...More

Thank sophiet0101
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 1 week ago

we are so glad that we could send you off for such a special holiday in the best way + we are very happy to hear that you enjoyed your visit so much thank you for the amazing review + we hope you had a...More

Reviewed 2 weeks ago via mobile

With two colleagues, I arrived at Gatwick for our Glasgow flight and found all the restaurants busy serving breakfast. I was surprised to find Wagamama serving traditional breakfasts and given our tight schedule; we took our chances. I have the eggs royale, and it was...More

Thank Charlt0n1947
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 1 week ago

thank you so much for the lovely review! we're delighted that you all enjoyed your breakfast, also that you were happy with the service, we hope to see you again soon

Reviewed 2 weeks ago via mobile

After a tiring and eventful trip we settled into this airport restaurant to await a final flight home. The staff were engaging and friendly. The food ( I had spicy ramen with beef) was excellent. We loved the atmosphere and vibe so much. ( wish...More

Thank EnigmaLaura
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 2 weeks ago

hey there laura, thanks for leaving us a review. we're so happy to hear that you enjoyed visiting + loved your food! + we are glad to know you made your flight ok. we hope we can welcome you back soon

Reviewed 2 weeks ago

Despite coming with children with multiple food allergies staff, particularly Georgina, were very helpful and courteous. Food was good and timely.

Thank Trail05283868775
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 2 weeks ago

we're delighted to hear this! thank you for taking the time to leave a review and your lovely comments!

Reviewed 3 weeks ago

My partner and I are normally big fans of Wagamama food and having an early flight thought we would grab an early breakfast and thought it would be the same quality and portion size as previous meals. Despite being empty except for one other diner...More

Thank Solitary_Trucker
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 2 weeks ago

we are sorry to hear about this could you please leave us more information about this visit using the link below so we can pass this on to the customer service team for you http://bit.ly/2168NiD

Reviewed 3 weeks ago via mobile

I’m not sure I’ve had a better omelette (Japanese style, veggie option) and my family enjoyed the full English breakfast minus sausage/toast to make it gluten free although the sever could not guarantee this. The Americano was more like a double espresso. But overall a...More

Thank Ricardodesantaalbana
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 3 weeks ago

thanks a lot for the review! we always love coming across positive feedback. we appreciate your insight into how you felt your visit went + we're hoping to be able to welcome you back with us again at some point

Reviewed 4 weeks ago via mobile

The food was delicious. I enjoyed chicken and prawn noodles washed down with a pint of "ashaki". Really enjoyed food, sevice left a bit wanting....had to go and find a fork and the off again to find some soy sauce. That said the meal was...More

Thank Mark F
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 3 weeks ago

hey mark, thank you very much for taking the time to leave us a review. we are super pleased to hear you enjoyed the food. we appreciate your feedback in regards to the service, please feel free to leave some more here https://www.wagamama.com/contact-us

Reviewed 4 weeks ago

Went here to have lunch before our flight. Had to wait for a table but person on door was very friendly. Shown to table, drinks order taken, drinks served and then ordered our meal. Our starter arrived ok, but my main course was served and...More

Thank Sue H
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 4 weeks ago

we are sorry to hear about the delay but are glad that our staff were able to help resolve the issue. it is great to hear that you enjoyed the food when you got it + we hope the delay did not cause too much...More

Reviewed 5 weeks ago

I've visited Wagamama before at Gatwick Airport and been disappointed in the chaotic service, but thankfully they seem to have improved. They are always busy when I'm passing through the airport, but the turn-over on this occasion was very impressive. I was shown to a...More

Thank GuruLark
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 4 weeks ago

hey there, thank you so much for taking the time to leave us this fantastic review! we are super happy to hear you enjoyed your experience with us, these are yummy choices + your feedback is much appreciated. we hope to see you again in...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
USD 4
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Wine and Beer, Digital Payments, Accepts Credit Cards
Good for
Kids, Child-friendly
Open Hours
Sunday
4:00 am - 9:00 pm
Monday
4:00 am - 9:00 pm
Tuesday
4:00 am - 9:00 pm
Wednesday
4:00 am - 9:00 pm
Thursday
4:00 am - 9:00 pm
Friday
4:00 am - 9:00 pm
Saturday
4:00 am - 9:00 pm
Location and Contact Information
  • Address: Gatwick Airport | South Terminal International Departure Lounge, Horley RH6 0NP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Horley
  • Phone Number: +44 1293 507314
  • E-mail
  • This restaurant is at Gatwick Airport (after security)
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