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Trunk Bar and Restaurant - CLOSED

140 Bath Road, Hayes UB3 5AW, England
+44 20 8817 2607
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Overview
  • Excellent36%
  • Very good35%
  • Average21%
  • Poor5%
  • Terrible3%
27 Jun 2015
“Very disappointing! Customer service lets the restaurant down.”
21 Jun 2015
“Good Food, Not So Good Service”
Restaurant Hours Closed
CUISINES
International, Mediterranean, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
140 Bath Road, Hayes UB3 5AW, England
All Details
Reviews (156)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 151 reviews

Reviewed 28 June 2015

My partner and I decided to try the Steak & Lobster restaurant at the hotel as we have been intrigued to try this out for some time. We arrived having pre-booked a table and it was rather difficult to explain to the front of house...More

Thank Rhian91
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 29 June 2015

Dear Rhian91, Thank you for taking the time to write a review regarding you recent dining experience at Steak and Lobster. I would like to start off by offering my sincere apologies, regarding your comments about our staff. I am very sorry to hear that...More

Reviewed 22 June 2015 via mobile

Decided to have meal in the hotel restaurant. Chose Steak & Lobster. Overall it's 'Meh'. The food is very good but service could be better. We both ordered Lobster. It arrived without garlic butter for dipping. I asked a member of staff several times for...More

Thank GE M
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 23 June 2015

Dear GE M, Thank you for taking the time to leave a review of your visit to Steak&Lobster. I am sorry to hear you were dissapointed with a few aspects of your visit. I will definitely highlight the issues with our team to prevent a...More

Reviewed 26 May 2015

Found this great little restaurant and bar by chance on the Internet. It is a hidden gem, well worth visiting. Spent the afternoon chatting with old friends and enjoying a special birthday celebration. This place is in an ideal setting on the canal where, weather...More

Thank Jeni S
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 29 May 2015

Dear Jeni S, Truly appreciate your review, it is so pleasing to read that we met all expectation. Thank you again and we do look forward to welcoming you once again in the near future. Hope to see you soon. Yours sincerely, Asuman Kocak Trunk...More

Reviewed 4 May 2015

If you happen to stay at Radisson blu, you have to eat at the Trunk bar. Take the Trunk burger, it's a must!

Thank caicarbo
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 6 May 2015

Dear Caicarbo, Thank you for choosing us, we hope to see you again in the future Kind Regards, Asuman Kocak Trunk Restaurant and Bar Manager

Reviewed 18 April 2015 via mobile

Lovely hotel and great atmosphere in the restuarant. That's where it ends. I waited quite a while before giving up and looking around to attract the attention of a waitress. A very indifferent bunch! The Malbec was very good. Wish I could at the same...More

Thank Stillrovin
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 20 April 2015

Dear Stillrovin, Thank you for taking the time to post your review about your recent visit to Trunk. We would like to apologise for the service lapses issues you encountered during your visit. I have shared your feedback with my team, we are taking steps...More

Reviewed 15 April 2015

Enjoyed a birthday meal and drink prior to flying from Heathrow the day after. Food was lovely and service was good

Thank ferndrea
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 15 April 2015

Dear Ferndrea, Thank you so much for your kind review. We're delighted you enjoyed your time with us and look forward to the next time! Kind Regards, Asuman Kocak Trunk Restaurant and Bar Manager

Reviewed 10 April 2015 via mobile

Great atmosphere, friendly service, and amazing food. I was a little upset that I ordered a bottle of wine that said it was a 2010 Malbec and they brought me a 2013 vintage instead; I was told that the menu hadn't been updated... I asked...More

Thank Shane J
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 12 April 2015

Dear Shane J, Thank you for taking the time to leave a review of your visit to Trunk. I am sorry to hear you were dissapointed with a few aspects of your visit. I will definitely highlight the issues with our team to prevent a...More

Reviewed 9 April 2015 via mobile

The foods we ordered from starters to the main course are excellent, and the service is very good, too. We really enjoy everything there.More

Thank Ling-Yi H
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 10 April 2015

Dear Ling-Yi, Truly appreciate your review, it is so pleasing to read that we met all expectation. Thank you again and we do look forward to welcoming you once again in the near future. Hope to see you soon. Yours sincerely, Asuman Kocak Trunk Restaurant...More

Reviewed 28 March 2015

Since moving nearby in July I have visited this restaurant often and it is always excellent. Staff whether originals or new are always attentive and friendly representing the high standards of Radisson Blu. Returned visits are recognised and make you feel special. I would like...More

Thank Francesca M
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 30 March 2015

Dear Francesca M, Thank you for leaving a positive review of your visit to Trunk. It’s good to read that overall you enjoyed your time here. I will pass on your kind comments to Sarah, she will enjoy reading this. Myself and the team look...More

Reviewed 26 March 2015

Although the TVs were not turned up (volume) it was great to sit and watch the 'last day of the six nations games' whilst having a few beers while my daughter ate some lunch. In fact, it was so good, I carried on and had...More

Thank Trevzed
Asuman K, Manager at Trunk Bar and Restaurant, responded to this reviewResponded 27 March 2015

Dear Trevzed, Thank you so much for your kind review. We're delighted you enjoyed your time with us and look forward to the next time! Kind Regards, Asuman Kocak Trunk Restaurant and Bar Manager

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Restaurant Details

Average prices
USD 24 - USD 48
Good for
Bar Scene, Groups
Location and Contact Information
  • Address: 140 Bath Road, Hayes UB3 5AW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hayes
  • Phone Number: +44 20 8817 2607
  • E-mail
Description
With its handsome wood panelling and antique oil paintings, The Oceanic is a refined and elegant restaurant set within the Radisson Edwardian Heathrow Hotel in Hayes. Relax in the chic black and white striped chairs and savour a cosmopolitan menu of seasonal modern British cuisine, accompanied by a restrained international wine list. The chic salon offers private dining for up to 50 guests.
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