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The British Hotel

$$ - $$$, British,
North Quay, Douglas IM1 4LB
+44 1624 616663
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Overview
  • Excellent45%
  • Very good41%
  • Average7%
  • Poor5%
  • Terrible2%
Travellers talk about
“fish and chips” (12 reviews)
“sea bass” (5 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
North Quay, Douglas IM1 4LB
All Details
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Reviews (136)
Traveller rating
Traveller type
Time of year
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1 - 10 of 136 reviews

Reviewed 2 days ago via mobile

Called for a beer , to meet friends ... basic pub , and that is all .... Nothing special , although can’t complain ... however the staff seemed to love complaining about each other . Maybe they should try working together better than they do...More

Thank Wover D
HeronBrearleyPubs, Marketing Administrator at The British Hotel, responded to this reviewResponded 2 days ago

Hi there Wover D Thank you for taking the time to write to us with your feedback. I am disappointed to learn of our lack of teamwork and I apologise for the negative affect this had on your experience. With this in mind, I would...More

Reviewed 2 weeks ago via mobile

Went with my friend for her birthday recently. Great atmosphere and friendly bar staff will definatley be going back

Thank tracey l
Reviewed 3 weeks ago via mobile

Popped in for some food, and it was fab. All good, would recommend for delicious pub food. Roast dinner was mega.

Thank Alex G
Reviewed 3 weeks ago via mobile

We popped in this pub for a quick drink on our way to a restaurant. Very nice inside. Young man serving behind bar polite and helpful to me as I couldn't decide which gin to try. Good selection of gins, served correctly in big balloon...More

Thank Dibrow1
Reviewed 5 October 2017 via mobile

Great staff. Very friendly welcome. The food was delicious. (I had Queenies followed by Seabass). Really chilled atmosphere with a great play list. Should be busier than it is....but then I did come on a week night.

Thank Kathryn W
Reviewed 17 September 2017

We dropped in for a drink after a days travelling and waited more than 10 minutes to be served before abandoning the attempt and moved on to a different place where they took the trouble to serve. Now I know this is the is the...More

Thank Rrs0407
HeronBrearleyPubs, Marketing Administrator at The British Hotel, responded to this reviewResponded 18 September 2017

Hi there Rrs0407 Thank you for taking the time to contact us. I am very disappointed to learn of your poor experience at The British. Across all our estate, we aim to offer a welcoming and comfortable atmosphere with customer service at the forefront and...More

Reviewed 15 September 2017

Then again a great place the food was excellent the staff were so nice and helpful and the food was excellent and not to expensive.

Thank Freddie T
Reviewed 13 September 2017 via mobile

Small training conference. Food previously ok. Today it was two platters of dry sandwiches. Nothing offered or labelled as vegetarian or gluten free. No salad. Not the way to attract business.More

Thank John W
HeronBrearleyPubs, Marketing Administrator at The British Hotel, responded to this reviewResponded 13 September 2017

Hi there John W Thank you for taking the time to write to us. I am very disappointed to hear you were not impressed with our offering as our function packages are extremely popular. However, I have taken your feedback on-board and have contacted our...More

Reviewed 31 August 2017 via mobile

Having been turned down at the posh fish restaurant nearby dropped in for a meal. Decent pint albeit initially feeling it might be below par we had starters and mains which were superb. Two steaks cooked to perfection and a great veggie pasta meal with...More

Thank mobbers44
Reviewed 6 August 2017

We called into the Pub quite early so food was not being served until 5pm. We went to sit down to be told that the seats were reserved so we went and sat in another part of the pub when it 5pm my husband went...More

Thank bodnarc
HeronBrearleyPubs, Marketing Administrator at The British Hotel, responded to this reviewResponded 8 August 2017

Hi there bodnarc, Thank you for taking the time to write to us. I am disappointed to learn of your experience as at The British, we always look to provide a welcoming atmosphere and I'm genuinely sorry you felt unwelcome as that is never our...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Reservations
Good for
Bar Scene, Business meetings, Child-friendly, Kids, Groups
Location and Contact Information
  • Address: North Quay, Douglas IM1 4LB
  • Location: Europe  >  United Kingdom (UK)  >  Isle of Man  >  Douglas
  • Phone Number: +44 1624 616663
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