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Captain's Club Hotel & Spa

Wickferry, Christchurch BH23 1NX, England
+44 1202 475111
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Overview
  • Excellent48%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“scones” (18 reviews)
“fillet steak” (10 reviews)
Restaurant Hours
CUISINES
Bar, European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Wickferry, Christchurch BH23 1NX, England
All Details
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Reviews (648)
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1 - 10 of 646 reviews

Reviewed yesterday via mobile

Visited the captains club three times in all; two meals and once for afternoon tea. Never been disappointed. Staff fantastic and friendly. As a steak fan I find it hard to get a perfectly cooked medium rare or rare steak. I had a rare fillet...More

Thank Trevor L
Reviewed 2 days ago via mobile

We decided whilst out with family walking our dog along the river, to call in for a late lunch. It was sunny so decided to sit outside to enjoy the view& the sunshine. Very friendly staff (I think we were served by a variety of...More

Thank places2seeplaces2go
Reviewed 1 week ago via mobile

We have eaten here a few times and it has always been an enjoyable experience. Prices are what you would expect for a high end hotel restaurant. The staff are always friendly and efficient and there is a good selection of food which is always...More

Thank Patricia G
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to write such a lovely review and we are very pleased that you enjoy both the food and the service. I agree that the cheese souffle is delicious! We look forward to welcoming you back again very...More

Reviewed 2 weeks ago

I have not stayed for a while but when we do stay we receive service and attention that is amazing and caring .More

Thank helenandderek166
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 1 week ago

Dear Helen and Derek, thank you so much for your very kind words. We do hope that it will not be too long until you are able to come back and see us as we would very much love the chance to look after you...More

Reviewed 3 weeks ago via mobile

We had a fabulous 4 days in this delightful hotel. The accommodation is excellent, with the suites providing everything one needs for an extremely comfortable stay. The food is exemplary and the staff very attentive. The location at Wicks Ferry is ideal, providing excellent access...More

Thank Del E
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 3 weeks ago

What a wonderful positive review...thank you so much! We are all so proud of the product and service that we offer at the Captain's Club Hotel and it is lovely when others appreciate our hard work too. It was also great to read that you...More

Reviewed 4 weeks ago via mobile

This once smart restaurant/hotel fails to impress..whilst the rooms may be very nice the restaurant/lounge area is looking tired and decidedly lacking in atmosphere. The food and service is ok but it's not great value for money.More

1  Thank Nikijanes
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 3 weeks ago

Thank you for your review Niki and I am so sorry that you felt that our food and service was not to the level you remember. Please feel free to contact our Guest Relations Manager, Juliet or myself to give more specific feedback as our...More

Reviewed 5 weeks ago via mobile

It's a lovely setting for lunch, the weather was against us so sat inside. It's a really nice dining room, relaxed and not crowded. We all ate from the fixed price menu, 2 course being £19.99. The food was well cooked and presented, the staff,...More

Thank theblackjohn
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 3 weeks ago

Thank you so much for your review and we were delighted to read that you enjoyed good food and friendly, welcoming crew when you visited us recently. We look forward to you returning to see us at the Captain's Club hotel again soon. With our...More

Reviewed 17 July 2017 via mobile

Beautiful venue on the river. You could spend hours here watching the world sail by. Great drinks selection but sadly they clearly capitalises on the view and the prices significantly reflect this.More

1  Thank Stuart C
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 3 weeks ago

We are so glad that you enjoyed our great spot on the River Stour and you can indeed watch the world go by for hours summer and winter, rain or shine. We pride ourselves on being an independent hotel which sadly means that unlike group...More

Reviewed 12 July 2017

We have today eaten at the captains club to celebrate our silver wedding anniversary. The food was second to none. Amazing ! However I have to say the service was very disappointing. To repeatedly have to ask for water and the same with bread was...More

Thank parkface
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 13 July 2017

Thank you for writing your review. Firstly i would like to offer my congratulations on the occasion of your Silver wedding Anniversary and thank you for your kind comments about the location and the food. I was, however, disappointed to read about the service. I...More

Reviewed 11 July 2017 via mobile

We had a fantastically relaxed afternoon tea here. We could choose our sandwiches, they catered to gluten free and we each got our own cake stand filled with goodies just for us. Everything tastes great and there was no scrimping on portions or quality. Top...More

Thank minminmoo
TimothyLloyd, Hotel director at Captain's Club Hotel & Spa, responded to this reviewResponded 12 July 2017

Thank you kindly for your lovely endorsement of the Captain's Club Hotel afternoon tea. We are so pleased you enjoyed the cake stand full of goodies and the fact that you could take the leftovers to enjoy at home. We look forward to the next...More

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Nearby Attractions
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670 reviews
.45 km away
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99 reviews
.46 km away
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.46 km away
Christchurch Castle
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.62 km away
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Questions & Answers
Jenny H
2 April 2017|
AnswerShow all 2 answers
Response from Leon_Vas | Reviewed this property |
smart casual
1
Vote
bob c
17 September 2016|
AnswerShow all 3 answers
Response from TimothyLloyd | Property representative |
The website is updated to include all the menu's so I do hope this helps. Please accept my apology for the delay in response and thank you for the other reviewer who has also pointed you in the direction of the website.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 13 - USD 45
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Parking Available, Highchairs Available, Wheelchair Accessible, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Validated Parking, Free Off-Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Local cuisine, Special Occasion Dining, Business meetings, Romantic, Groups, View, Bar Scene, Child-friendly
Location and Contact Information
  • Address: Wickferry, Christchurch BH23 1NX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Christchurch
  • Phone Number: +44 1202 475111
  • E-mail
  • This restaurant is at Captain's Club Hotel
Description
The Club restaurant is open for all day dining and offers a single menu encompassing a range of exciting dishes all to two AA rosette standard. A team of twelve chefs look after your every need and we cater for vegetarians and vegans too. We offer a shipmates junior menu for our younger guests. Beautiful views of the river and alfresco dining on the terrace during the summer months. Breakfast served from 7.30am, last orders for dinner are taken at 9.30pm.
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