We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
2 Civic Walk | The Water Gardens, Harlow CM20 1AQ, England
+44 1279 416135
09:00 - 22:30
Closed now
See all hours
Sun - Sat 09:00 - 22:30
More Info
Add Photo Write a Review

259 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 256: English reviews
Brighton, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

We booked ahead for 9:30 PM on a Saturday night. We pre ordered our food. The came out on time, hot and correct to the order. This couldn't have been easy and we were all very impressed. Good food too!

Thank Peejayandnotduncan
Greater London, United Kingdom
Level Contributor
82 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW via mobile

Below average for Frankie & Benny's Clean place with usual decor. Food was not impressive -luke warm and bland. Staff and management could be much better. Not a great experience. Would only visit if my choices were last minute and very limited. There are better choices within very short distance.

Thank AngelCake_NSE
Essex, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Went here for our 4 year olds birthday meal, he was looking so forward to the staff singing happy birthday but only one waitress participated although she was lovely and couldn't fault her throughout our visit. Food I thought was very disappointing , no taste, not very hot, my mum had to send her soup back because it was stone... More 

Thank jenny c
Sawbridgeworth, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
Reviewed 2 weeks ago via mobile

I have been visiting here for many years now and the breakfast is amazing I love a Frennies breakie. I am not a huge fan of the lunch menu however the £5 breakfast you cannot beat. Overall good restaurant to visit and great for families with small children

Thank jackiebo1
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Went to f&b coz Nando's had a 45 min wait and the manager in f&b told us no more than 15mins to be seated. We where worried about parking so we were constantly looking at our phones so we know the actual wait was closer to 35. We order straight after sitting then had to wait 45 mins for cold... More 

Thank Scott C
Broxbourne, United Kingdom
Level Contributor
31 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
Reviewed 3 weeks ago

Enjoyed a good lunch. Burgers and sides all tasty and filling. Service was quick and efficient. Would recommend .

1 Thank paz c
Level Contributor
216 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
Reviewed 4 weeks ago via mobile

Great menu selection. Great service. Not sure if you can book a table but the Saturday evening we went, we had table straight away. Food came quickly which was great. Highly recommend.

Thank Kimborella
Hastings, United Kingdom
Level Contributor
75 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 17 April 2017

Last minute decision placed us in here for a family meal, two adults and one child. Staff were polite, smart and very quick in serving. We decided to go with the three course set menu choice and the kids menu. Excellent choices, although I was disappointed that they couldn't provide the Buffalo wings, not sure why? What we did order,... More 

Thank Dean F
Capelle aan den IJssel
Level Contributor
54 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 16 April 2017 via mobile

This restaurant looks like an american diner in the 50ties or 60ties. Menu was good with enough choices. Staff was providing good service. Ik can recommend this place!

Thank vanderleetjes
Harlow, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 12 April 2017 via mobile

We booked for breakfast for a family Birthday Celebration, and have to say that overall we were disappointed. The serving staff were great and made a fuss of the kids etc, but four of our 6 adult breakfasts arrived stone cold and had to be sent back. Mine didn't but I had ordered the Papa Grande, and we suspect that... More 

Thank Chris R

Travellers who viewed Frankie and Benny's also viewed

Harlow, Essex
Enfield, Greater London

Been to Frankie and Benny's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Italian, American, Pizza, South American, Vegetarian Friendly
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Child-friendly, Kids, Groups
Open Hours
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
Location and Contact Information
  • Address: 2 Civic Walk | The Water Gardens, Harlow CM20 1AQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Harlow
  • Phone Number: +44 1279 416135

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie and Benny's and other visitors
1 question
Ask a question
Harlow, United Kingdom
6 months ago

See all questions (1)

Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?