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Dobbies Garden World Restaurant

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Rutherford Road Eureka Leisure Park, Ashford TN25 4BN, England
+44 1233 619360
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243 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Level Contributor
55 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Popped in for a wander round and thought we'd stop for brunch but was somewhat saddened to see such a huge crowd of people waiting to get hot drinks. I thought things were bad enough before Christmas with just two staff serving but now it's down to one . It's just not except able. No point in buying hot food... More 

Helpful?
Thank Lollipopsbaby
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. We are really sorry to read about your visit. That doesn't sound right at all. Please feel free to return to the store and highlight the problems you had. The store team will be more than happy to look after you. With kind regards, Julie Customer Service Advisor More 

Level Contributor
71 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Prebook the afternoon tea it's a must and good value for money went as a group for a friend's birthday they even sang happy birthday and brought out more cakes. Was nice and peaceful and the waitress very friendly

Helpful?
Thank Catherine D
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. We are delighted to hear that you and your friend's had a lovely afternoon tea. It is also great to hear that you found the atmosphere to be nice and peaceful and very friendly. I hope the singing was not too bad!!! With kind regards, Julie Customer Service Advisor More 

Kent, United Kingdom
Level Contributor
25 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Garden Centre lovely but fairly expensive, some books or offers are good value, like offer Hanging Baskets etc. Toiltets are famcy as sinks are shaped like flowers, but dont like sparkle on floor as makes eyes go dizzy !!! Not keen on Cafe as meal are self service and by the time you queued to pay and then got cutlery... More 

Helpful?
Thank _sharon_vero
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. We are really sorry to read about your visit. This is certainly not the standard we look to achieve. Your feedback is very important to us and we will raise the issues you have had with our colleagues within store. With kind regards, Julie Customer Service Advisor More 

Ayia Napa, Cyprus
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Nice cappuccino, not all froth! Good place for a catch up with plenty of seating options. Good meeting point.

Helpful?
Thank sarahcraven2017
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Good morning, Thank you for taking the time to contact us and I am pleased to hear that you enjoyed your cappuccino. We look forward to seeing you at Dobbies sometime soon. With kind regards, Karen Customer Service Advisor. More 

kent
Level Contributor
31 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Been here a few times and decided to sample the afternoon tea, very good price and comfortable surroundings, tea and coffee came in their own pots and extra tea or coffee was offered which was a nice gesture, the sandwiches were OK, tuna mayo,egg mayo, ham & brown bread with cucumber (should this be with cream cheese? ), presented well... More 

Helpful?
Thank madelaine c
Ashford, United Kingdom
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Been here a few times, breakfast, afternoon tea and just a cuppa and cake. Every visit is a good one, the food is always good and always fresh, well presented in a very clean environment. There are always staff available, very friendly and well presented. After a visit to the cafe you can have a wander around the large garden... More 

Helpful?
Thank Bunnie1383
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. Your feedback is important to us. We are really pleased to hear that you enjoy your visits to our Garden Centre and you find the food available to be good and always fresh. With Kind regards, Julie Customer Service Advisor More 

Kent
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

Two mushroom soups ordered two mushroom soups returned as they had no taste at all, if I had been blindfolded I would have guessed water was in the bowl. Saving grace was they were replaced free of charge with jacket potatoes

Helpful?
Thank Mo S
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. We are really sorry to hear that the soup you purchased was tasteless. This is not what they normally deliver. I am however pleased to hear that the store did replace this for you. With kind regards, Julie Customer Service More 

Kent, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Everytime I need something for my garden, we always go to Dobbies in Ashford. I liked their selection of garden furnitures, and garden stuffs. Before and after our rounds in the shop, we will definitely going to get a table on their restaurant for a cakes, scones and some cold foods (afternoon tea). Their cakes taste really good, liked them!... More 

Helpful?
Thank Mylene G
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. We are really sorry to read about your visit. That is certainly not the standard of service we look to achieve. Please feel free to return to the store and highlight the problems you had, the store team will be more than happy to look after you. With kind regards, Julie Customer Service Advisor More 

vanuatu
Level Contributor
57 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Alas Dobbies could every good but ............. trying to order food when with older parents is a little difficult, dealing with the staff when 92 year old is trying to decide what sort of sandwich he requires was not the best considering we were the only people ordering. Added to the 12 minute wait while 5 staff decided who was... More 

Helpful?
Thank roophoto
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. We are sorry to hear that you found it a little difficult when selecting your food at our restaurant. Your feedback is very important to us and this will be passed on to help us to improve service within our stores for our customers. With kind regards, Julie Customer Service Advisor More 

Ashford, United Kingdom
Level Contributor
50 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I like it here for a reasonably priced decent afternoon tea or light lunch. Good selection to choose from and really friendly and helpful staff. Not keen on the overpriced garden centre itself but the restaurant is always busy which says a lot

Helpful?
Thank Ian D
Dobbiescc, Customer Care at Dobbies Garden World Restaurant, responded to this review

Hi, Thank you for your review. We are delighted to hear that you are happy with our afternoon tea and lunches and the selection available. Feedback is important to us. Regards, Julie Customer Service Advisor More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Cafe, British, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Groups, Kids
Location and Contact Information
  • Address: Rutherford Road Eureka Leisure Park, Ashford TN25 4BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Ashford
  • Phone Number: +44 1233 619360

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Dobbies Garden World Restaurant and other visitors
4 questions
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Questions? Get answers from Dobbies Garden World Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?