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Dobbies Garden World

Rutherford Road Eureka Leisure Park, Ashford TN25 4BN, England
+44 1233 619360
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  • Excellent24%
  • Very good29%
  • Average22%
  • Poor15%
  • Terrible10%
Travellers talk about
“scones” (40 reviews)
“cake” (12 reviews)
“bread” (7 reviews)
Restaurant Hours
Cafe, British, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Rutherford Road Eureka Leisure Park, Ashford TN25 4BN, England
All Details
Write a ReviewReviews (290)
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1 - 10 of 290 reviews

Reviewed 3 days ago via mobile

Had a glorious afternoon tea here. Tasty sandwiches followed by scone, jam and cream and delicious cakes. Lucas was an excellent host and looked after our group of 8 family members really well. Nothing was too much trouble for him and his staff. Will return...More

Reviewed 4 days ago via mobile

Over priced,restaurant staff bad mannered and not very helpful,on one visit a member of staff in the restaurant was very rude to my Husband,he was told there was no medium cups for hot chocolate so we can’t have one!! Wouldn’t recommend

Thank Rebecca F
Reviewed 3 weeks ago

Arrived at 12.45 for a pre-booked afternoon tea with 9 friends on the Sat before Xmas. The place was like the Marie-Celeste....Took some time and effort to get someone to come and show us where our table had been prepared. It seemed that there were...More

Thank Christina C
Dobbiescc, Customer Service Advisor at Dobbies Garden World, responded to this reviewResponded 3 weeks ago

Good afternoon, Thank you for your review of Dobbies. I am sorry to hear that your afternoon tea at Dobbies did not exceed expectations. We appreciate your feedback as it enables our restaurant team to look into any issues and resolve as quickly as possible....More

Reviewed 3 weeks ago

Had afternoon tea here just before xmas. Very nice, ambience of venue lovely. We were served by Lucas who couldn't have been lovelier. Very attentive without being over the top. But chatty and friendly.

Thank catherinegarwood
Reviewed 8 December 2017

went for breakfast today ,cold plates cold food or luke warm at the most,soggy toast ,not how it used to be,good range of food though but will not be going back im afraid,sort it out dobbies it was NEVER like this in the past and...More

Thank Tony H
Reviewed 27 November 2017

Went into Dobbies Ashford to book an afternoon tea for two. The waitress was very adamant that bookings were on line only. A few months previous the "new management" said they were again taking bookings on phone or direct in store due to loss of...More

1  Thank oysterman2010
Reviewed 25 November 2017 via mobile

What a lovely afternoon! I was so impressed. My 3 children LOVED it. Thank you to all the staff that made their afternoon so special. I would definitely book again regardless of the price (11.95 per child) but they do get a full sized adult...More

Thank 64Florence45
Reviewed 20 November 2017 via mobile

Saturday lunch, only a few choices of Panini not like the choice of old, then told the wait would be long as all the toasters were queued up, the restaurant had large areas of seating reserved for afternoon teas and Christmas areas and the area...More

Thank KentBoyJohn
Reviewed 18 November 2017 via mobile

we went at about 12.15 for a light lunch. The queue was ridiculous.., we didn’t pay until about 5 past 1 having waited and waited. They seemed very disorganised and unprepared baring in mind it’s a Saturday lunch time and they had face painters in...More

Thank IzzieTurner
Dobbiescc, Customer Service Advisor at Dobbies Garden World, responded to this reviewResponded 19 November 2017

Good afternoon, Thank you for your review. I am very sorry to hear that you did not enjoy your recent visit to Dobbies and that you had to wait in long queues to pay for your lunch. Your feedback is important to us so I...More

Reviewed 17 November 2017

As 4 work friends who have now retired we often meet up at Dobbies for a lunch to catch up as we all live in different areas ,usually no problems but Tuesday 14th this week made us feel as though we did not want to...More

Thank mullersue
Dobbiescc, Customer Service Advisor at Dobbies Garden World, responded to this reviewResponded 19 November 2017

Good afternoon, Thank you for your review. I am sorry to hear that you had a disappointing visit at Dobbies. Your comments will be passed to our management team to take into consideration. If you require to discuss this further please email us at customer.service@dobbies.com....More

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Ask a question
Questions & Answers
Ian B
3 May 2016|
Response from Lucas H |
Traditional Afternoon Tea- £7.50 pp Luxury Afternoon Tea - £9 pp Prosecco Afternoon Tea- £11 pp Christmas Afternoon Tea - £12.50 pp
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Kids, Groups
Location and Contact Information
  • Address: Rutherford Road Eureka Leisure Park, Ashford TN25 4BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Ashford
  • Phone Number: +44 1233 619360
  • E-mail
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