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Muffin Break

$$ - $$$
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Castle Quay Shopping Centre, Banbury, England
+44 7886 838621
Website
Today
08:00 - 17:00
Open now
See all hours
Hours:
Sun 08:00 - 17:00
Mon - Sat 07:00 - 18:00
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Banbury, United Kingdom
Level Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago via mobile

I go here quite frequently and the staff are always helpful and friendly. When my young son is with me they make an extra effort to bring me my order and extra napkins. The coffee is lovely and I absolutely love all the yummy muffins they come up with.

Helpful?
Thank SaraJohnstone
Warwick, United Kingdom
Level Contributor
132 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago

Had a panini heated, ham and cheese, they do some basic quick lunches cakes sandwiches that sort of thing, sausage rolls etc. Drinks. The lunch was nice, pleasant staff, clean and tidy restaurant, located in the main shopping centre. I have often visited here. They bring your order to your table.

Helpful?
Thank Go_Travel_Fun_12
London, United Kingdom
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 6 March 2017 via mobile

It is clear that all these reviews about poor customer service are not been taken on board. Just been for a coffee with friends and here it was the same awfully rude face of a girl who clearly doesn't want to be here, rolling her eyes at each drink order being placed, slamming things on the bar and who's yet... More 

Helpful?
1 Thank Carmen P
Oxford, United Kingdom
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 17 January 2017

My colleague and I visit this coffee shop quite frequently but lately the service has been awful. Some of the staff appear to be incapable of getting the order right or there are long delays in being served and quite frankly, the scene is chaotic. Today was the last straw when I was served by an older woman who seemed... More 

Helpful?
Thank Wendy G
London, United Kingdom
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 January 2017 via mobile

The place seems very busy and there's often a long queue which can be discouraging at times. The staff seems to lack techniques to serve customers quickly and accurately. I asked for a skinny latte and I got a flat white. The drink was made again in front of me using semi skimmed milk and presented as fully skimmed. I... More 

Helpful?
Thank Carmen P
Rishivans, General Manager at Muffin Break, responded to this review

Dear Carmen, Thank you for this review and I take your comments very seriously. As.you pointed out, it was very busy and stressed out environment as we moved into newly extended shop. We are working on retraining and aim to become efficient going forward. We also aim to establish new customer base to whom we would like to serve correctly... More 

Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016 via mobile

Without doubt the best place for a tea or coffee in town.Friendly helpful staff combined with good quality food and drink.Top notch ! only minor gripe is I wish they would play 80s and 90s music but hey can't have everything!

Helpful?
1 Thank mandrake s
Oxford, United Kingdom
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 9 October 2016 via mobile

Stopped off for coffee, served by very rude girl all too much effort for her and no please or thank you when serving customers. Then stood behind the counter slagging customers off to other staff

Helpful?
Thank tazowen
Milcombe, United Kingdom
Level Contributor
44 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 21 August 2016

A few months ago they withdrew their lovely bacon and egg pie, big shame. So today the only savoury plate I thought I would like was the leek and mushroom tart. I don't think it had any more than quarter of a small mushroom in the whole thing, the leek (what there was) was tough and chewy and the pastry... More 

Helpful?
Thank MilcombePilot
Rishivans, General Manager at Muffin Break, responded to this review

Dear sir or madam, I am sorry to hear that you had a bad experience on this occasion. I can only promise to look into this and make sure our products and recipes are followed correctly. once again many thanks for your time and if I can correct it to bring you back as a customer then I will be... More 

Kirkby-in-Ashfield, United Kingdom
Level Contributor
504 reviews
185 restaurant reviews
common_n_restaurant_reviews_1bd8 201 helpful votes
Reviewed 18 August 2016

Having sampled the chocolate frappe in Leamington Spa my grandaughter chose the chocolate milkshake in Banbury. The snacks are very nice and the muffins tasty and lots of choice. The loyalty card is a great asset. Would happily recommend.

Helpful?
Thank Chandra H
Rishivans, General Manager at Muffin Break, responded to this review

Thank you very much for your support. we really work hard to be the best and we appreciate your custom and time. Muffin Break Management More 

Banbury, United Kingdom
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 10 August 2016 via mobile

This coffee shop is the best in town.... Coffee, cakes and muffins as well as the hot food are outstanding and tasty..... And the staff ( especially Lizzy) are always friendly and helpful.... A real treat to have coffee there😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Helpful?
1 Thank bea7171

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Cafe
Meals
Breakfast, Lunch, Brunch
Restaurant features
Seating, Takeout, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
08:00 - 17:00
Monday
07:00 - 18:00
Tuesday
07:00 - 18:00
Wednesday
07:00 - 18:00
Thursday
07:00 - 18:00
Friday
07:00 - 18:00
Saturday
07:00 - 18:00
Location and Contact Information
  • Address: Castle Quay Shopping Centre, Banbury, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Oxfordshire  >  Banbury
  • Phone Number: +44 7886 838621

Questions & Answers

Questions? Get answers from Muffin Break staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?