Not the usual standard. We come here often. After a bad exoerienece in November but gave it another chance. A noticeable decline in service and menu offerings. Disappointing.
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My partner and I had vouchers to use that we received last Christmas and saved them until this year. The new entrance is really nice and the decor very good and up to date whilst in keeping with the building and surroundings. I had the...More
We had our Annual Christmas Dinner here with friends last weekend and as always the food was outstanding - the service exceptional and the atmosphere perfect ! This my all time favourite restaurant, we have been coming for years and it never ever disappoints. We...More
We are pleased we were able to live up to your expectaions again this year and thank you for posting your review on Trip Advisor.
This is a special place for us as we've been having our Christmas get together here for a number of years now, we always book The Pol Roger Room as it is private and perfect for our party of 15. The menu features locally sourced,...More
Your comments regarding the food and in particular the service you received are very welcome and thank you for posting such a positive review.
We visited the Three Acres on Tuesday evening as a party of 12 with a mixture of guests from the UK and the US. We decided to take the Pol Roger Room to benefit from the privacy it offers. On arrival we were welcomed by...More
Thank you for your review of your evening in The Pol Roger Room we are very pleased everything went so well.
The Three Acres has long been one of our favourite restaurants and we have visited many times over the years. However, the service level is just not what it was and some of the staff have a really snotty attitude. Last November (2016) we had...More
Thank you for your comments regarding our service staff they are very welcome. We also appreciate your feedback regarding how we can improve our large party payment system.
Started with soup which was ok but barley warm. Then had the Sunday roast - Bloody dreadful. Beef supposedly pink was raw and for most would be inedible. Roast potatoes were like leather as were the parsnips. Generally of a very poor standard for pub...More
We are very disappointed that your visit did not meet with your expectations and particularly during one of most poplular sessions.
Been so many times before to what was my favourite restaurant . Celebrated birthdays here, sons gcse results, this time went with family to celebrate my dads birthday. Extremely disappointed, it was a treat from my mum ( my dad passed away last year and...More
Thank you for sharing your experience with us and it is a shame on such an important occasion we did not live up to our usual high standards.
I love the 3 Acres. It’s my favourite restaurant. We have many many memories from here. Today we went for my birthday and for the first time we went for the Sunday lunch. It was as I expected it to be. Starter was amazing as...More
Thank you for your feedback and comments regaring the minor issue you had at the end of your visit. We are pleased it did not detract from your overall enjoyment of your evening.
Booked in for one night with dinner. Food exceptional but accommodation did not meet expectation. Too many niggling points like having to walk from adjacent accommodation through rain and stormy winds to the restaurant for both dinner and breakfast. Bathroom with large full length windows...More
We appreciate your valued feedback regarding the issues with your room and can assure you that something will be done about them. However we are pleased you enjoyed your dinning experience.