We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
21 Lowther Street, Carlisle CA3 8ES, England
+44 1228 599638
More Info
Add Photo Write a Review

245 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 244: English reviews
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 2 days ago NEW

Pretty underwhelmed this time, mainly due to poor service, the staff seemed to be constantly waiting on the kitchen to produce food which they seemed unable to keep up with demand. The food was overpriced when compared with local Italian restaurants and some dishes looked like they had been queuing in an oven for hours.

Helpful?
Thank Gallowayboy
Dumfries and Galloway, United Kingdom
1 review
1 of 5 bubbles Reviewed 2 weeks ago

This was the worst place I have ever eaten service was full stop never mind slow. Started giving other people drinks before they had finished ours. Then said they had run out of glasses not even taken our order. Took 1 hour before we got starter. Then ran out of chips. Pizzas came burnt and half with no topping on.... More 

Helpful?
Thank margaretwalker53
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

They shouldn't be called pizza express when you wait over an hour for a garlic bread starter!! Staff take orders and never deliver the actual orders. Not to mention running out of chips of all things, might aswell run out of pizza. Will not be back

Helpful?
Thank laurapaigewalker
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

We booked pizza express for a family birthday meal. We have been previously and really enjoyed the food. After this visit we will not be returning. The good was average, nothing outstanding. The menu choices were limited. We had vouchers but because of a technical fault (not our fault) they were not all accepted. The worst part of the night... More 

Helpful?
Thank Lucy T
Carlisle, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Nice historic building great location very clean and fast efficient service. Drink fairly expensive but still A++

Helpful?
Thank fatbuthonest
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago

I've always liked Pizza Express in the past, but the Carlisle one seems to have gone downhill in the last few years. I've been 3 times in the last 4 months or so and each visit has been poor. The first time was with a large group (around 15) and service wasn't too bad, but it was slow - we... More 

Helpful?
Thank HollyBobs_3
Carlisle, United Kingdom
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Friends had told us Pizza Express was good, but it wasn't really. We were there because two of our party wanted gluten free pizza and their food was ok. The wheat based pizzas were disappointing, base too tough and mean with the cheese. Service very slow: ok, the place was full but shouldn't they be able to turn out pizzas... More 

Helpful?
Thank Richard M
Carlisle, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 4 December 2016 via mobile

Ok it was a busy Saturday night We were shown to our table (after booking online), given our menus. The waitress then walked off before we could order any drinks. 15 minutes late we were still sat there so had to ask for our order to be taken. The drinks came out pretty quick as did the starters. They cleared... More 

Helpful?
1 Thank hewitt46
Solihull, United Kingdom
Level Contributor
112 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 28 November 2016

Restaurant very busy on a Saturday evening. Need more staff, other people had walked out due to lack of service. We were in a rush due to catching a train! Food was good, restaurant is clean.

Helpful?
Thank James h
Carlisle, United Kingdom
Level Contributor
132 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 21 November 2016

I always enjoy the food at pizza express.....when we eventually get it. It was very busy when we first arrived last night, granted, but it's never any better when it's dead. We ordered drinks, starters and a child's meal (so he could get started on his), then ordered the mains when she brought the drinks. As is usually the case... More 

Helpful?
Thank Rai S

Travellers who viewed Pizza Express also viewed

Carlisle, Cumbria
 
Carlisle, Cumbria
 

Been to Pizza Express? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
USD 43
Cuisine
Italian, Pizza, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Cheap Eats, Kids, Child-friendly, Special Occasion Dining, Groups
Location and Contact Information
  • Address: 21 Lowther Street, Carlisle CA3 8ES, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Carlisle
  • Phone Number: +44 1228 599638
Description
Bright and modern, PizzaExpress Carlisle offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pizza Express and other visitors
1 question
Ask a question
Questions? Get answers from Pizza Express staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?