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The White Horse

North Road, Darlington DL1 3AD, England
+44 1325 463262
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Overview
  • Excellent28%
  • Very good23%
  • Average16%
  • Poor12%
  • Terrible21%
Travellers talk about
Open Now
7:00 am - 9:55 pm Hours
CUISINES
Bar, British, Pub
PRICE
$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
North Road, Darlington DL1 3AD, England
All Details
Write a ReviewReviews (169)
Traveller rating
Traveller type
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1 - 10 of 168 reviews

Reviewed 3 days ago via mobile

Terrible food, cold and poor quality. Filthy table and sticky menu. To top it all the member of staff with the short black hair is possibly the rudest woman I’ve ever met! Incredibly unfriendly and short. I would never step in this absolute hole ever...More

Date of visit: November 2018
Thank ABt1508
Reviewed 1 week ago via mobile

Came in on monday with friends i ordered a ribeye steak and it was cooked to perfection my friend ordered a triple hunters chicken and it was beauiful and moist great food great atmosphere will reccomend 5*

Date of visit: December 2018
Thank Pugslii
GeneralManagerAA, Manager at The White Horse, responded to this reviewResponded 3 days ago

Hi Pugslii, we are very happy to have provided you with such a positive experience!

Reviewed 3 weeks ago via mobile

Rump Steak was so hard and chewy it was struggle to cut it by knife never mind eating it. I have also ordered Madras Chicken it had no Madras Sauce or Mango Chutney as advertised. Terrible experience. We won't be coming back here.

Date of visit: November 2018
Thank Elif I
GeneralManagerAA, Manager at The White Horse, responded to this reviewResponded 1 week ago

If you are willing to give us another chance, please reach out to us at 01325 463262 to speak to our manager directly.

Reviewed 26 October 2018

This is not a place that I would ever choose to visit, but it is quite typical of many larger pub chains that sell meals. Although the food was nothing to write home about, it was quite acceptable and the service was very good.

Date of visit: June 2018
Thank ClockworkBeatnik
GeneralManagerAA, Manager at The White Horse, responded to this reviewResponded 31 October 2018

Thank you for letting us know about your recent visit to The White Horse, Harrogate Hill.

Reviewed 17 October 2018 via mobile

We booked a table for 10 off us for a family meal. We all order starters and mains. Some off us wanted starters as a main which was no problem for them. We also forgot to mention that we wanted the childrens food to come...More

Date of visit: October 2018
Thank Jamesb1594
GeneralManagerAA, Manager at The White Horse, responded to this reviewResponded 23 October 2018

Hi Jamesb1594, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Reviewed 14 October 2018 via mobile

Im only giving this one star because I can't give it zero. We booked a table a week in advance to celebrate a 20th birthday. We ordered for 4 people at 1850hrs. At 1955hrs the meals started to arrive. Two of the meals were cold....More

Date of visit: October 2018
Thank khuscroft
GeneralManagerAA, Manager at The White Horse, responded to this reviewResponded 19 October 2018

Thankyou for your feedback. As you would agree we were extremely busy this evening and would like to take the opportunity to apologise and hope this wont put you off visiting us again.

Reviewed 3 October 2018

Large premises but not much parking unless you use the hotel parking area next door. Large selection on menu. Great choice of hot and cold drinks

Date of visit: July 2018
Thank evycornet
GeneralManagerAA, Manager at The White Horse, responded to this reviewResponded 11 October 2018

Hi Evycornet, thank you so much for your positive comments about The White Horse, Harrogate Hill! We hope to see you soon!

Reviewed 28 September 2018 via mobile

I came in with few of family members today food was ok but I think maybe there can be some improvements . Also lady with short black hair was on very mesrble didn’t smile seem be like if she didn’t want to work .

Date of visit: September 2018
2  Thank brogandavison
GeneralManagerA765, Manager at The White Horse, responded to this reviewResponded 3 October 2018

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at 01325 463262.

Reviewed 17 September 2018 via mobile

Stayed at hotel next door for five nights and ate at the white horse every night whilst there. Had 3 steaks, mince pie and gravy and a double chicken burger. Steaks were completely sublime on all 3 occasions being cooked to perfection. Served quickly at...More

Date of visit: September 2018
1  Thank stripesWestLothian
GeneralManagerA765, Manager at The White Horse, responded to this reviewResponded 28 September 2018

Thanks for your review we hope to see you soon

Reviewed 16 September 2018 via mobile

Very friendly courtesy staff. Great food and service at reasonable prices well worth a Visit. Place has its own car park and beer garden nice and tidy.Nice clean bar and surroundings.

Date of visit: September 2018
1  Thank Andrew D
GeneralManagerA765, Manager at The White Horse, responded to this reviewResponded 28 September 2018

thank you for the fantastic feed back

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 4 - USD 25
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Waitstaff, Reservations, Outdoor Seating, Buffet, Seating, Parking Available, Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
7:00 am - 10:00 pm
Monday
7:00 am - 10:00 pm
Tuesday
7:00 am - 9:55 pm
Wednesday
7:00 am - 9:55 pm
Thursday
7:00 am - 9:55 pm
Friday
7:00 am - 9:55 pm
Saturday
7:00 am - 9:55 pm
Location and Contact Information
  • Address: North Road, Darlington DL1 3AD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Darlington
  • Phone Number: +44 1325 463262
  • E-mail
Description
Sizzling pubs, we offer a VALUE menu to keep our guests returning for more. We run on a budget which may reflect on staff levels to accommodation our busy rushes but what we fall short on staff levels we make up in food quality, we believe if you have to wait on your food you'll be glad we didn't rush as having 10 more minutes on cooking your dish to perfection is well worth the wait.
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