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The Salthouse Eaterie

1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
+44 1473 226789
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Overview
  • Excellent46%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
“scallops” (31 reviews)
“steak” (36 reviews)
“pork” (16 reviews)
Open Now
8:00 am - 10:00 pmAll hours
CUISINES
British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
All Details
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Reviews (607)
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1 - 10 of 601 reviews

Reviewed 6 days ago via mobile

Our first visit last night, and we will certainly be back. A la carte menu did not disappoint. Some unusual dishes , beautifully presented. Great flavours. Service was excellent. Ask for a window table. Overall, high quality food for a good price. Our only gripe...More

Thank MrsP_61018
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 3 days ago

Dear MrsP_61018 We're so glad you enjoyed your meal with us and had such a lovely evening. It's definitely gratifying to read that both our service was excellent and the food was beautifully presented. We really hope to see you again soon. Best wishes Lynn

Reviewed 1 week ago via mobile

Food was fantastic great choice and service outstanding looked after from the minute we walked And very attentive can’t fault them ! Also surprised us with cupcakes for our 18th anniversary xMore

Thank Sandra D
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear Sandra Thank you for your lovely review, and again for your review of the Salthouse Harbour Hotel as well. It's always a pleasure to read words like 'outstanding' and we hope that next time you come and see us, you'll enjoy it just as...More

Reviewed 2 weeks ago

Decided to try this restaurant for a nice quiet meal to celebrate our 45th wedding anniversary. Arrived at 8pm left at 9.10pm. The noise was unbearable, something sadly wrong with the acoustics, had to lean right over the table to speak to one another, the...More

Thank webb1771
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear webb1771 Thank you for your review. We’re very sorry that on this occasion you didn’t have a very good evening with us. We would be happy to welcome you back to the restaurant at a time convenient for you but please get in touch...More

Reviewed 3 weeks ago

Lovely location and pleasant building.However , charges London prices for food that was not that special.More

Thank oldboyIpswich
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear oldboyIpswich Thank you for taking the time to leave us a review and we’re sorry that you felt that the food wasn’t up to your expectations. We do pride ourselves on sourcing local produce and we have a changing menu so we hope you’ll...More

Reviewed 3 weeks ago

Excellent location on the harbour, and the whole hotel is decorated in a contemporary way. Restaurant is all brick, with plenty of room between tables. Food is excellent, locally sourced where possible, and service is very good. Great place for a relaxing, special dinner. Make...More

Thank baha_hala
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear baha_hala Thank you for taking the time to write a review and we’re really glad that you enjoyed your food. Thanks for the comments about the lighting. We’re sorry we kept you in the dark on this visit! Hope to see you again soon....More

Reviewed 13 October 2017

A special wedding anniversary treat and we were not disappointed. Excellent food, well presented, lovely location and quirky decor. Staff were welcoming, friendly and helpful without being intrusive.

Thank Chris S
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Chris Thank you very much for your review and we’re so pleased that you enjoyed your anniversary dinner. We hope to see you again soon and we will pass on your lovely comments to our staff. Best wishes Lynn

Reviewed 9 October 2017 via mobile

Cold plates for starter, under cooked steak, asked for medium, almost 'blue'... Over priced.. charging London prices, wouldn't mind if food good..More

Thank Alison N
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Alison Firstly apologies for the delay in responding and we’re sorry that you felt disappointed by your meal. We would like to make amends so please do call us (Diogo is the General Manager) to have a discussion about a return visit where we...More

Reviewed 4 October 2017

Had a light supper here on Monday 1st October. Delicious food and excellent service.My pudding wasn't quite right and was immediately taken off the bill even though I had not commented, but staff good enough to notice I had not eaten it all,very impressed and...More

Thank sophieoscar
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Sophieoscar Thank you for your review and we’re really pleased that you were able to have a lovely supper even though the pudding wasn’t up to standard. We hope you’ll visit us again soon. Best wishes Lynn

Reviewed 2 October 2017

Ate dinner here whilst staying at the hotel and it was excellent. Drink in the bar pre-dinner was comfortable and we were looked after really well by a very knowledgeable waitress. My wife is Coeliac but her choice from the menu was hardly restricted at...More

Thank David B
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear David Thank you very much for your lovely comments and we’re so glad you enjoyed both your stay and your food. We’re really keen that all guests have a great stay and we’re proud of our attention to detail for people with coeliac disease,...More

Reviewed 24 September 2017 via mobile

Three course lunch and just couldn't fault this place at all. Staying at the hotel and booked for lunch. Warm smiles and warm Art Deco around the place. Shown to the table and you don't feel like your sitting right next to other diners.The tempura...More

Thank dazzer2001
LynnCowan, Operations Director at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Dazzer2001 Thank you for your review and your compliments. We’re so glad you enjoyed the atmosphere, food and your stay. It’s definitely a mark of a happy customer when they tell us they ate more than they usually do! We’ll pass on your comments...More

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Ask a question
Questions & Answers
dodsonjp
7 January 2017|
Answer
Response from Stephen B | Reviewed this property |
No response and the irony was that the complimentary desert sticky toffee pudding was a tray baked cake with a watery sauce and they placed a dollop of ice cream on the hot cake which was nearly melted when it reached the... More
-1
Votes
libby_wragg
16 November 2016|
AnswerShow all 2 answers
Response from Steve H | Reviewed this property |
no sorry
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 18 - USD 79
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Groups, Special Occasion Dining, Business meetings, Child-friendly, View, Romantic
Open Hours
Sunday
8:00 am - 10:00 pm
Monday
8:00 am - 10:00 pm
Tuesday
8:00 am - 10:00 pm
Wednesday
8:00 am - 10:00 pm
Thursday
8:00 am - 10:00 pm
Friday
8:00 am - 10:00 pm
Saturday
8:00 am - 10:00 pm
Location and Contact Information
  • Address: 1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Ipswich
  • Phone Number: +44 1473 226789
  • E-mail
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