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Crystal Lounge

Avenue de la Toison d'Or 40, Brussels 1050, Belgium
+32 2 549 61 44
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Overview
  • Excellent28%
  • Very good44%
  • Average15%
  • Poor8%
  • Terrible5%
21 Feb 2017
“A meal whilst staying at the hotel”
15 Nov 2016
“Good service, good food!”
Closed Now
All hours
CUISINES
European, Belgian, International, Mediterranean
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Avenue de la Toison d'Or 40, Brussels 1050, Belgium
Write a Review
Reviews (173)
Traveller rating
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1 - 10 of 68 reviews

Reviewed 2 weeks ago

We stayed at the Sofitel Le Louise so one evening we went for dinner at the restaurant. The food is average, no special dishes, very pricey. The choice is standard, but you would expect more from a Sofitel. Good service, but all toegether standard, not...More

Thank Franci9371
Reviewed 22 February 2017

We booked a table whilst staying at the hotel this weekend. Unfortunately they asked us which table we would like whilst booking the table and we did say a particular table by the window and when we arrived the following evening for our meal they...More

Thank VincePayne
SOFITELBLL, Manager at Crystal Lounge, responded to this reviewResponded 7 March 2017

Dear M. Payne, Thanks a lot for rating your experience at the Crystal Lounge. We are glad that you appreciated the cuisine delivered as well as your diner. We are sorry however not having been able to give you the table promised. We look forward...More

Reviewed 16 November 2016 via mobile

I was staying at the hotel and it made sense to eat there as I was not in the mood to go anywhere after a long day. The service is excellent. The menu is varied, and the food is of high quality. The wine list...More

Thank Viktor B
SOFITELBLL, Marketing Coordinator at Crystal Lounge, responded to this reviewResponded 23 January 2017

Dear Viktor, Thanks a lot for your comment on the Crystal Lounge page on TripAdvisor. We are delighted that your experience at the restaurant was as positive as your stay in the hotel. It will be our pleasure to welcome you back. Best, Quentin Guiraud,...More

Reviewed 11 November 2016 via mobile

Very slow service, I ordered an entrecôte which was all grease with no exaggeration :( I ended up eating bread with butter and paid for the meat 33€ for uneatable meat. A glass of wine is min 11€ and nothing special :(. They didn't even...More

Thank Ralph B
SOFITELBLL, Marketing Coordinator at Crystal Lounge, responded to this reviewResponded 23 January 2017

Dear Ralph, Thanks for sharing your experience on TripAdvisor. We are sorry to hear that you were disappointed of your dinner. We are sorry and surprised to hear that the meat was all grease, as we work with a serious butcher to avoid this type...More

Reviewed 19 October 2016

I literally had an all nighter on my way to Brussels given how flights are from where I live and stayed at the Sofitel where this was at. This is a cosy and chic restaurant on the main floor of the lobby. I was a...More

Thank Albert L
SOFITELBLL, Marketing Coordinator at Crystal Lounge, responded to this reviewResponded 23 January 2017

Dear Albert, Thanks a lot for your comment about your experience at the Crystal Lounge. We are delighted that you had a great time with us, and appreciated the meal. We look forward to welcoming you back soon. Best, Quentin Guiraud, Marketing Coordinator

Reviewed 3 August 2016

Nice space in the Sofitel Le Louise hotel - gets busy on weekends. Pretty expensive, but not out of synch with everything else in Brussels. Good Scotch Whisky selection. Very cool vibe - DJ plays on weekend evenings.More

Thank TheMeadowsTravel
SOFITELBLL, General Manager at Crystal Lounge, responded to this reviewResponded 11 October 2016

Dear Guest, Thank you very much for commenting your experience at the Crystal Lounge. We are glad that you appreciate the musical animation of our establishment, and the whisky selection. We hope to have the pleasure of welcoming you back soon. Regards, Sophie Blondel, General...More

Reviewed 27 July 2016 via mobile

They got us in on short notice for our last dinner in Belgium and the chef did not disappoint. My veal two ways was amazing and my wife enjoyed her club sandwich after they switched the salmon for chicken (they had to redo it because...More

Thank 600michael
SOFITELBLL, General Manager at Crystal Lounge, responded to this reviewResponded 6 October 2016

Dear Michael, Thank you very much for commenting your stay on TripAdvisor. We are delighted that you has a great experience at Crystal Lounge, and enjoyed your last dinner in Brussels. We hope to have the pleasure to host you back soon. Regards, Sophie Blondel,...More

Reviewed 18 May 2016

everything is overpriced on the menu: the drinks, snacks and desserts. The size of the desserts was ridiculous... The place otherwise is very nice and cosy.More

Thank Audrey75fr
SOFITELBLL, General Manager at Crystal Lounge, responded to this reviewResponded 11 October 2016

Dear Audrey, Thanks for sharing your impressions on TripAdvisor. Kindly note that since your last visit, we reviewed our menu and pricing strategy. We recently launched a new fall menu. We hope this will better fit your expectations. Looking forward to your next visit, Sophie...More

Reviewed 21 April 2016

As a guest of Sofitel I tried this bar for an afterdinner drink. The ambiance is nice and modern, the façade is overlooking the stree that at night is a very nice vision. Pleanty of people animate the bar, and the cocktails are innovative and...More

Thank gilardoni
SOFITELBLL, General Manager at Crystal Lounge, responded to this reviewResponded 11 October 2016

Dear guest, Thanks very much for your lovely words about the Crystal Lounge. We are delighted that you appreciated the ambiance, the animation as well as the cocktails proposed. We hope to host you back soon. Regards, Sophie Blondel, General Manager

Reviewed 3 January 2016

Thanks to the Chef/staff who made it possible for us to have a meat main course instead of the fish set menu choice,.

Thank Joanna H
SOFITELBLL, Marketing Coordinator at Crystal Lounge, responded to this reviewResponded 2 February 2017

Dear Joanna, Thanks a lot for your comment on TripAdvisor. We are delighted that you had an excellent Christmas dinner, and appreciated the flexibility of our Chef. We look forward to having you back soon. Best, Quentin Guiraud, Marketing Coordinator

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 41 - USD 82
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol
Good for
Bar Scene, Business meetings, Special Occasion Dining, Romantic
Open Hours
Sunday
10:00 - 01:00
Monday
10:00 - 01:00
Tuesday
10:00 - 01:00
Wednesday
10:00 - 01:00
Thursday
10:00 - 01:00
Friday
10:00 - 01:00
Saturday
10:00 - 01:00
Location and Contact Information
  • Address: Avenue de la Toison d'Or 40, Brussels 1050, Belgium
  • Location: Europe  >  Belgium  >  Brussels
  • Phone Number: +32 2 549 61 44
  • E-mail
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