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Hotel des Balances

Certificate of Excellence
$$$$
Swiss, European, Central European, Vegetarian Friendly, Gluten Free Options
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Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
+41 41 418 28 28
Website
Today
07:00 - 22:00
Open now
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Hours:
Sun - Sat 07:00 - 22:00
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407 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Glasgow, United Kingdom
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

The buffet breakfast at Hotel des Balance is simply superb. There's a great selection of tapas-style very small plates, extensive selection of juices and breads. Order the egg dishes from the waiting staff. As a group of 3 we stayed in the hotel for 10 days but couldn't justify having the full buffet breakfast every day. Will also post a... More 

Helpful?
Thank DaveGandT
Somerset, United Kingdom
Level Contributor
11 reviews
Reviewed 4 days ago NEW

We have had a lovely meal although it's quite pricey but then again Switzerland is very expensive. The food was so good, the staff were so nice and very attentive to all their customers. All in all very good restaurant.

Helpful?
Thank Grace H
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Grace H, we are thrilled that you had a lovely birthday at our restaurant! Thank you for your excellent rating, we are happy that you enjoyed your evening. We hope to see you soon again. More 

Houston, Texas, United States
Level Contributor
35 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 6 days ago NEW via mobile

I was a guest at the hotel traveling solo. The atmosphere was great and really enjoyed it. The service was good, though I felt like the tables with couples or groups got a bit more attention. The food... obviously a bit pricey as expected but not egregious. I had the carpaccio appetizer which was a healthy serving and very good.... More 

Helpful?
Thank Brad522
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Brad522, thank you also for your very good rating of our restaurant. We are pleased that you also enjoyed the food and the atmosphere. We are looking forward to your soon return! More 

Chandler, Arizona
Level Contributor
63 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The restaurant is on the lower floor of the hotel and has a great view of the water. A lot of locals come here for lunch and you can order a typical swiss lunch. The service is great, the restaurant is clean and the food is good.

Helpful?
Thank Joann P
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Joann P, thanks a lot for your very good review about our restaurant! We are happy that you spent a great lunch time with us and we are looking forward to welcome you another time again. More 

Lucerne, Switzerland
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Perfect setting in Luzern in the old town. Very friendly and helpful staff. The bar menu was great and so was the restaurant on the terrace overlooking the water.

Helpful?
Thank johan b
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear johan b, many thanks for your wonderful rating! We are happy that you had a pleasant time at our restaurant. We also appreciate your friendly comments about our staff. We hope we can welcome you soon again. More 

Baar, Switzerland
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Indulged myself with lunch: first a lovely smooth parmesan foam soup with basil espuma. Second very delicate gorgonzola ravioli with freshly roasted nuts and a delicate though tasteful sage butter combined with a lovely glas of Portuguese wine Dona Maria from Alentejo. Only pity were the fried onions with the ravioli as they tasted like the ones from a bottle... More 

Helpful?
Thank esteegstra
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear esteegstra, thank you very much for your fantastic rating! We are happy that you enjoyed your llunch at our restaurant. It would be great to soon welcome you again. More 

Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We stopped in for dinner (with no reservation) after a long day of exploring Luzern with our 7-year old. We were tired and clearly not really dressed the part for such a lovely restaurant (pants and sweatshirt hoodies), but really wanted to relax and have a nice dinner after a long day. However, we were welcomed very graciously by the... More 

Helpful?
Thank DetourDiary
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear DetourDiary, thank you so much for this outstanding review! We are more than happy to receive your friendly and warm compliments. It is a great pleasure to hear that the three of you had such a wonderful time at our restaurant. We would be very happy to soon welcome you again with us! More 

Salt Lake City
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 24 March 2017

We dined on the terrace at Hotel des Balances. It was a sunny day, so the location was truly ideal. The service was quite slow at the beginning, and our companion had to ask three times when we would see the server. Finally, the hostess helped us herself and from that point the service was extremely fast and appropriate. The... More 

Helpful?
1 Thank Utahtraveler888
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Utahtraveler888, thank you very much for your very good rating and your feedback! We are pleased to hear that you enjoyed your visit at our restaurant and that you appreciated the food as well as the location a lot. We would be happy to welcome you soon again. More 

Canton of Basel, Switzerland
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 30 January 2017 via mobile

This was my third visit and I was happy to see that the restaurant continues to maintain the same high standard over the years. This is a charming hotel for both business travellers and tourists in a great location. In the summer, the terrace overlooking the water offers a lovely place to dine but the freezing temperatures of January meant... More 

Helpful?
Thank swissmiss72015
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear swissmis72015, thanks a lot for your wonderful review! We are very pleased to read your charming comments and we are, of course, very happy that you again enjoyed your time at our restaurant, even inside! We are looking forward to your next visit. More 

Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 January 2017 via mobile

We decided to come here because of the high ratings we had seen on tripadvisor and by the end of our dinner, even we were all praises for this place. Location is perfect. Food is excellent and the service is top notch. We had asked our hotel to check if we could have some vegetarian options, and the staff made... More 

Helpful?
1 Thank Ankit S
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Ankit S, thank you so much for your beautiful review! We are delighted that you had an excellent time at our restaurant. We are looking forward to welcome you again on your next trip. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
USD 39 - USD 159
Cuisine
Swiss, European, Central European, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Wheelchair Accessible
Good for
Bar Scene, View, Child-friendly, Special Occasion Dining, Business meetings, Local cuisine, Romantic
Open Hours
Sunday
07:00 - 22:00
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: +41 41 418 28 28
Description
In Balances restaurant, Luzern, head chef Andy Fluri creates culinary masterpieces with great success. This master chef, who has been awarded 14 points by the prestigious Gault-Millau guide, takes his guests on a flight of fancy for the taste buds, with delicacies such: as cream of parmesan soup with basil Espuma and beef fillet steak carpaccio; braised veal cheeks in a truffle jus, served with a potato and onion mash and savoy bacon; or dumplings filled with chocolate and nuts, accompanied by apple mousse with sour cream and banana ice cream. All meals are prepared with only market fresh produce and everything is produced according to the season. Guests are welcomed with historic flair, which is also in keeping with modern design and makes for a stylish establishment decorated in warm, natural tones. This extraordinary ambience is even more enhanced by the terrace, which looks directly on to the Reuss, which sets the mood not only for the romantics, but for all diners, as there is a sense of being on the Venecian Grand Canal.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel des Balances and other visitors
4 questions
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Erode, India
9 months ago

See all questions (4)

Questions? Get answers from Hotel des Balances staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?