We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices


#21 of 208 Dessert in Florence
Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Via del Campanile, Florence, Italy
10:30 - 23:00
Open now
All hours
Sun - Sat 10:30 - 23:00
More Info
Add Photo Write a Review

1,802 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 802: English reviews
Atlanta, Georgia
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

In a city known for it's hot chocolate, this one was by far our favorite. We chose the dark chocolate version. The gelato was also delicious.

Thank Alexandra W
Sofia, Bulgaria
Level Contributor
189 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

After arriving in Florence I wanted some gelato and Grom was right across the street from my apartment. Got salted caramel and chocolate and it was lovely. Really nice place and just as I remembered it from when I went to Grom in Venice. I also needed to use their phone and one of their workers use his phone to... More 

Thank Thomas H
novi, mi
Level Contributor
106 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 1 week ago

We stopped by because it was recommended by Rick Stevens. In our opinion, this was the worst gelato during our 2 weeks long trip to Italy. All flavors tasted about the same, and gelato was over frozen.

Thank ysiNovi_Mi
Adelaide, Australia
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Never missed this place when I come to visit Rome. The store looks fancy and the gelato are made to die for.. Strongly recommend everyone to try it out the Fior di Latte flavour, it's super delicious...

Thank nink1
Washington DC, District of Columbia
Level Contributor
31 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This is a chain, but very good. Only hit it a couple of times, because I found it late in may stay, which was good because I would have come back 10 lbs heavier.

Thank HoyaSaxaBuckeye
Shaker Heights, Ohio
Level Contributor
134 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 29 October 2016 via mobile

Wandering the Florentine streets and alleys enjoying a gelato is one of the many special pleasures of Florence. Grom has some interesting flavours - some hit the mark, some not quite -but still pretty good.

Thank KZ B
Level Contributor
45 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 29 October 2016 via mobile

Oh my!!! The ice cream in Grom is soooo good! I ordered the straccitella and the pistachio. The pistachio was exceptional! The olace is in one of the side streets beside the Duomo. If you are facing the Church, it is in on a street in your right. Never leave Florence without trying this!

Thank Itchyfeet19
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 October 2016

Because every season is a gelato season! Doesn't matter if it's freezing cold outside. Enjoyed a copetta grande with these flavors: crema di grom, caffè, nocciola. Grom is one of (if not) the best gelato stores I've visited.

Thank CJ V
London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 October 2016

Best Gelato I have ever had - dark chocolate plus peach combination was excellent. Would recommend this place to any Gelato lover - though based on internet search, it appears there might be better places for Gelato in Florence.

Thank Keshav P
Newport Beach, California
Level Contributor
62 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 23 October 2016

For best selection of flavor a go early but they are open late which was fantastic for a before bed snack. The gelato is creamy and not to sweet. They are good about food allergies other than they do not clean the machines between batches so there will be some cross contamination. I had no issues.

Thank twinkser

Travellers who viewed Grom also viewed

Florence, Province of Florence
Florence, Province of Florence
Florence, Province of Florence
Florence, Province of Florence

Been to Grom? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Italian, Gluten Free Options
Restaurant features
Takeout, Wheelchair Accessible
Good for
Cheap Eats, Local cuisine, Kids, Child-friendly
Open Hours
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
Location and Contact Information
  • Address: Via del Campanile, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Duomo
  • Neighbourhood: Duomo

Questions & Answers

Questions? Get answers from Grom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Duomo

Neighbourhood Profile
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood