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Piazza della Stazione 25/37, 50123, Florence, Italy
+39 055 282885
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  • Excellent9%
  • Very good26%
  • Average24%
  • Poor12%
  • Terrible29%
Travellers talk about
“train station” (6 reviews)
“fast food” (4 reviews)
Restaurant Hours
American, Fast food
Piazza della Stazione 25/37, 50123, Florence, Italy
All Details
Write a ReviewReviews (191)
Traveller rating
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1 - 10 of 54 reviews

Reviewed 6 days ago

Just visited this McCafe with a view to a sit down with a coffee and cake, But the seating in this area has been removed in the few weeks since I last visited. What the hell happened? Surely I’m not expected to sit at the...More

Thank martin A
Reviewed 3 weeks ago

We had an early morning train and left our hotel before breakfast . . . I can not start the day without coffee and something to eat. This McDonald`s was my first encounter with a reader board menu and ordering station. It was remarkably easy...More

Thank windsorcottage
Reviewed 14 August 2018 via mobile

This has to be the worst Macdonald’s I have ever visited After eating I went to freshen up before catching our train Charged 0.80cents to go to the toilet ! On entering found the dirtiest toilet ever The Dyson Air Dryer has a build up...More

1  Thank Roger H
Reviewed 12 August 2018 via mobile

Worst McDonald's outlet ever. First they charge you for ketchup. Second, they take your order as if a favour.

Thank AnkitA1176
Reviewed 5 August 2018

This Mcdonalds is opposite the train station and a lot less busy, and cleaner, than the one in it. Did for a bit to eat to keep us going. Slightly higher prices than home but it is a city.

Thank lou1232013
Reviewed 6 July 2018 via mobile

Clean eating areas and quick service was most welcome. Free toilets even better! Everything tasted same as UK which is amazing!

Thank GPhillipsMBE
Reviewed 3 June 2018 via mobile

Bought 4 meals but they forgot 1 whole meal - absolutely gutted operator #607 you let us down today. €10.50 for a bbq chicken meal deal, do not rate highly at all. Mans now on train and nothing we can do ‘sad react’

Thank fergusas
Reviewed 18 May 2018 via mobile

I went in for dinner at McDonalds which is inside the Firenze SMN station at 8:25 PM on 17/05/2018. When i went up to the counter and started placing the order the service attendant who was a middle aged man started saying something in Italian...More

Thank ad1t
Reviewed 25 April 2018 via mobile

As i had to use the bathroom we were a bit late to order but the guy who is in charge of the floor must have asked my friend like four times that when will he order. This left a bad taste in our mouth...More

1  Thank shreyas s
Reviewed 11 April 2018 via mobile

I visited here with my family and was extremely disappointed. Firstly all the options were not available to order at the automatic counter. One of our group wanted a fillet o fish but it did not appear in the computerised menu only.on.the.actual menu behind the...More

Thank Clement C
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, After-hours
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: Piazza della Stazione 25/37, 50123, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Santa Maria Novella
  • Neighbourhood: Santa Maria Novella
  • Phone Number: +39 055 282885
  • E-mail
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