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Via Crocifisso, 6, Syracuse, Sicily, Italy
+39 0931 21097
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576 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Nepal
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 6 days ago NEW via mobile

The seafood salat was 3.5 and pizza was a 3, but when we got the check then I think they added more "extras" then we wanted for. First of all one beer 3€ means one beer, not 2€ and 3€ for a beer. Second IF I do not order an digestive and they still bring it, fine, but I did... More 

Helpful?
Thank joodik
London, United Kingdom
Level Contributor
269 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
Reviewed 2 weeks ago

Conveniently located near Piazza Duomo, and can be extremely busy at peak hours. Patrons include tourists and local residents. Wait staff all were working hard, but this is not a fast food place. Menu choices are fairly standard but are satisfactory, as is the wine card. It helps if you can speak Italian.

Helpful?
Thank Methymna
Ipswich, United Kingdom
Level Contributor
117 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago via mobile

My wife and I had a late lunch at Castello Fiorentino on the day we arrived in Syracuse. As per the other reviews on here, we were shocked by the 20% service charge, especially as the service was average at best. We had to wait a full ten minutes before being served, and the owner was having what appeared to... More 

Helpful?
Thank Adam P
1 review
Reviewed 2 weeks ago via mobile

Waiters pushy and rude, noisy, disrespectful and unprofessional, including the manager. The food was bad. A pity to have such a place in Siracuse downtown.... Save the evening, avoid having an unpleasant moment and go to another place.

Helpful?
Thank Mariano E
Leatherhead, United Kingdom
Level Contributor
3 reviews
Reviewed 3 weeks ago

All the complaints on other reviews, are positives. Mad and loud waiters. High service charge but low prices. Big doughy real pizzas not thin crisp ones. Absolutely wonderful. Place is absolutely full of local people as well as tourists enjoying their food. Only had pizzas, but that's why you go here.

Helpful?
Thank jrwhitlock
Abingdon, United Kingdom
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 17 April 2017

My partner and I ate here on our 2nd night in Syracuse. The pizza here is to die for, service was prompt, friendly and highly professional. The prices are definitely not too steep either. Got the impression that the staff here really enjoy their jobs, which was lovely to see! We, despite only speaking a smattering of Italian, were made... More 

Helpful?
Thank gordon c
Toronto, Canada
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 28 March 2017

How do you suffer paying too much for poor food sitting on tiny hard chairs with a little tilting table on cobblestones in a very narrow alleyway with four servers who don't communicate with each other except to quarrel and then go for smokes somewhere out of sight? Hope that they bring some wine soon.

Helpful?
Thank bowsprit16
1 review
Reviewed 14 November 2016

We ate here two weeks ago and both of us suffered stomach upsets for a couple of days afterwards. we both chose different menus. I agree the previous comments on 'What a rip-off'. The service is artificially noisy and exaggerated and you find out this is because they are adding an 'obligatory' 20% to the bill which you are suppopsed... More 

Helpful?
Thank David G
Cardiff, United Kingdom
Level Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 7 November 2016

Tables outside were full and so we were tempted in, what a huge mistake. The waiter who took our order was too busy shouting instructions to others to get our order right . White wine came when we'd ordered red. The bread was dry , the starter a disappointment and before we were half way through that our main courses... More 

Helpful?
Thank hovingham
Perth, United Kingdom
Level Contributor
25 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 6 November 2016 via mobile

Had a great meal here on our first night in Ortygia, we had the carbonara and bolognese and it was delicious! Service was good, waiters were friendly and brought us limoncello after our meal. Nice friendly atmosphere, would definitely go back.

Helpful?
Thank Mi445

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Italian, Pizza, Seafood, Mediterranean, Vegetarian Friendly
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: Via Crocifisso, 6, Syracuse, Sicily, Italy
  • Location: Europe  >  Italy  >  Sicily  >  Province of Syracuse  >  Syracuse
  • Phone Number: +39 0931 21097

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Castello Fiorentino and other visitors
2 questions
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Questions? Get answers from Castello Fiorentino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?