I loved their ice cream and pistachio macarons. You have to wait in line to buy but it was worth it. I definitely recommend this place.
I loved their ice cream and pistachio macarons. You have to wait in line to buy but it was worth it. I definitely recommend this place.
The gelato was mediocre to bad. Advertised size was half of the gelato served. When I asked them whether they gave me the wrong gelato, they simply told me to go away. Very rude staff. Bathrooms "temporarily out of order", but their staff used them....In general, the perfect tourist trap. Avoid it at all costs.More
Little hyped due to its unique presentation and right opposite Duomo. You may find queues in front of outlet but tastes is not top notch. You may find better gelato options nearby and without much waiting. I have tasted better gelato than this.
I had a gelato with salted caramel and hazelnut, both flavours were good, not great. 4,00 euros for the medium size, ok price. The girl serving the gelatos was sick, you can tell from her eyes and her nose. You expect a gelato to be...great if you want to go back again, this was just good.More
The staffs are basically very rude. If not able to take videos/ photos just put a card in front of the stall stated that and then no one will take video of your shop. Maybe because i was wearing hijab they treated me differently. I...saw many others taking photos and videos but they did not even say anything at all. Takes more than 20 mins queue for an ice cream cone. Well, overrated to me. Just a normal ice cream that we can even get in my country. Giolitti and Della Palma is the best still.More
The shop looked very inviting at first glance. That's why we went in. We queued in front of the vetrine. When it was our turn, we stood in front of the ice for several minutes without even being considered. At some point, a customer pointed...out to us that we would first have to pay and then we would be served. Then we did. No one from the staff has pointed this out. When we stood at the cash register and wanted to order, the lady in dark red hair was very unfriendly to us. We wanted to have maccerons in addition to the ice cream we had chosen. After we told her several times the number of Maccerons, she only came up with "big or small". We didn't know what was meant by big or small. But she didn't point it out to us either and at some point she became loud and impatient. After a short discussion, we placed our order and just left. Very very unfriendly.More
This place looks wonderful and the products are, however, the staff are rude, especially if you’re not Italian. Nice coffee. Rude staff, very rude.
The worst ice cream place ever, super overrated. Ice cream was nothing special and not worth the wait of 1 hour with 25 people ahead of us. Save your time for other shopping and sightseeing. Do yourself a favor and dont go there!!!
This place is strategically located in the Galleria and advertises beautifully shaped gelato. The gelato itself is average. The line was long and they tried to have everyone pay before cramming into a corner in hopes of ordering their ice cream soon. We waited for...at least 20 minutes to order and receive our ice cream. On top of that, the menu was unclear and the cashier still got our order wrong (like how???). Come here for the instagram picture, not for the gelato.More
The ice cream is good but I find it is not ok in 2021 not to have gluten free cones. The wooden spoons are also a very bad choice to experience the icecream - I get the eco intention but there are many more pleasant...options!More
Should’ve known better, going to a gelato place in a super touristy spot. Gelato was ok. Service was so horrible I wished I had not paid for the gelato already. You pay first and then the guy making the gelato basically hates his job, and...you wish you had gone elsewhere!More
Wonderful rose shaped ice cream and great milkshakes. Nice and friendly service, even though we didn’t buy in on the extra macaroon topping 😛
The gelato was really good. There were quite a few flavors to choose from. The server was nice and quick.
Never again, the rudeness of the staff - mainly the cashier working there on Sunday afternoon October 6th in my case - makes this place not worth going at all. They have zero customer services let alone manners, they should cater to you as a...customer instead they talk down to you when they are in the wrong and make mistakes. Arrogance at its finest. Be careful if you order something they list on their menu but they later realize they don’t have the ingredients to make it. First the very professional cashier we’ll make you pay for it, then she’ll tell you they are missing the key ingredients, and rather than apologizing to you for the inconvenience, she will blame you for not checking urself prior if they actually had the ice cream flavors they needed to make it! Shouldn’t it be your JOB to check and inform a customer right away if you’re out of something before taking his money?? But that’s not enough, after being rude to you, she’ll try anything she can to not give you your money back. Avoid going there!!!More
Great selection of ice creams, tried 6 flavours and all great, including macaroons. With an espresso and cappuccino only about 10 euro so good value too.