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Palazzo del Freddo Giovanni Fassi

Via Principe Eugenio 65, 00185 Rome, Italy
+39 06 446 4740
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“ice cream” (166 reviews)
“gelateria” (69 reviews)
“gelato” (219 reviews)
Closed Now
10:00 - 23:00All hours
CUISINES
Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Via Principe Eugenio 65, 00185 Rome, Italy
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Reviews (2,251)
Traveller rating
Traveller type
Time of year
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1 - 10 of 2,251 reviews

Reviewed yesterday via mobile

The shop is so noisy, when the clerk wear black-frame glasses asked me "cup or cone " I said yes yes yes, he said "oh my god" and rolled his eyes, I have never seen one so rude like this man in my country!!!!!!!!!!! I...More

Thank Ling-Ling H
Reviewed 1 week ago

In general is a very noisy place specially in the summer. However is not that way all day, so if you go after lunch (15-16) maybe you will find a better customer service than at 21:00. There is a lot of tradition behind this place...More

Thank ReneGA89
A TripAdvisor Member
214
Reviewed 1 week ago via mobile

The ice cream is good and prices and little bit lower than elsewhere in Rome. But there is no line for customers, so you just need to take care that you will get your turn. First you will pay your ice cream, and the you...More

Thank A TripAdvisor Member
Fassi T, Responsabile relazioni pubbliche at Palazzo del Freddo Giovanni Fassi, responded to this reviewResponded 1 week ago

Dear Sir, we are happy you liked our products. We are very sorry about the busy time you spend here. It might happens that there are many people to be served but we look forward to do the best as we can to satisfy our...More

Reviewed 1 week ago

Visited the place twice, during our stay in Rome, as we lived near by. The first time there were soooo many people, it was a bit hectic. The servers were in a rush, so its fine about any lack of friendly service. However, the second...More

Thank Dajana T
Fassi T, Responsabile relazioni con la clientela at Palazzo del Freddo Giovanni Fassi, responded to this reviewResponded 1 week ago

Dear Dajana, thank you for your comments. We are sorry you find a bad costumer service. We will provide to understand who were so unkind because our first mission together with the guarantee of higher quality product is the guarantee that our costumers are totally...More

Reviewed 3 weeks ago via mobile

This was the best ice cream I ever had. They have like 38 flavours. Every day of my 5 days vacantion we payed them a visit and we were never dissapointed. Good job!

Thank Gabriel N
Reviewed 3 weeks ago via mobile

Simple the BEST ice cream in Rome!!!! Definitely my favourite one in Rome!!!! Quality, quantity of servings and genuine delicious flavour!!! Just love it!!!

Thank Rosanamarinho
Reviewed 3 weeks ago via mobile

We went to this place on recommendation. It seems popular with the locals. We had better gelato with less crowd and confusion on the streets of Rome. You pay at a separate station and there is no line and seemed to be no method for...More

Thank Kdp0731
Reviewed 3 weeks ago

The one thing i found remarkable about this gelateria is the history of it. It is over 130 years old, counting Hitler and Mussolini as clients it has served. It is a huge place, and gets quite busy. After buying your ticket, service is rather...More

Thank grace_den_dulk
Reviewed 16 May 2017

Once we worked out what to do it was quite painless , queue to pay for what you want at separate till. There are visual displays showing what you are buying such as cone , tub and so on by the till. Then you head...More

Thank toad69
Reviewed 13 May 2017 via mobile

This is a must-visit; one of the best Gelato in Rome. I typically don't re-visit a place; but it's so good that I went twice! Try their vanilla with berries; it's amazing!

Thank kellynelly
Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighbourhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighbourhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
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Nearby Attractions
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Questions & AnswersAsk a question
Mohd I
Is the ice cream halal, suitable made for muslim. All the ingredients made is contain no trace of alcohol and not from animal origin.
8 November 2016|
Answer Show all 4 answers
Response from fighmack | Reviewed this property |
ask them if they use alcohol with some flavours.
1
Vote
Google Translation
Roberta C
What time is breakfast?
23 April 2015|
Answer Show all 3 answers
Response from Roberta C | Reviewed this property |
It's an ice cream parlour.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 5 - USD 10
Meals
After-hours
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
10:00 - 23:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 00:00
Saturday
12:00 - 00:00
Location and Contact Information
  • Address: Via Principe Eugenio 65, 00185 Rome, Italy
  • Location: Europe  >  Italy  >  Lazio  >  Rome>  > Esquilino
  • Neighbourhood: Esquilino
  • Phone Number: +39 06 446 4740
  • E-mail
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