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38400 Puerto de la Cruz, Tenerife, Spain
+34 922 38 37 52
Website
Today
08:30 - 23:00
Closed now
See all hours
Hours:
Sun - Sat 08:30 - 23:00
More Info
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371 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Cambridge
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Exceptionally poor service. Left after 25 minutes after waitress not bothering to take our drinks or food order.

Helpful?
Thank Alan S
1 review
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

Lovely view of the ocean waves but very short staffed. We got a table and menus but after 20 mins had not even had our drinks order taken. Could see that one waitress was covering about 15 tables on her own so gave up and left. Menu was over priced anyway compared to similar available close by. Would definitely not... More 

Helpful?
Thank Diane S
Herefordshire, United Kingdom
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We sat down at a table for a coffee, the waiting staff were dashing about here and there but never coming to us tending to favour the Spanish guests, eventually we managed to grab a waiter and order, we had cake and coffee. It looked amazing but we were disappointed. Lovely building but much nicer cakes and better value else... More 

Helpful?
Thank lkeene2015
Somerset
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

Service a bit slower than I'm used to but the food was good. They have a good selection of cake and breads on offer. The continental breakfast was very good.

Helpful?
Thank pstephenl
Axminster, United Kingdom
Level Contributor
142 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
1 of 5 bubbles Reviewed 11 January 2017 via mobile

We stopped here twice for a drink and potentially to eat but didn't bother to eat as on both occasions we struggled to get service and also both times we had asked for the wifi code from the waiter/waitress twice and each time they couldn't be bothered to bring it. This being the case we couldn't be bothered to order... More 

Helpful?
2 Thank Boxerdogs1
Cambridge, United Kingdom
Level Contributor
7 reviews
4 of 5 bubbles Reviewed 11 January 2017

We had a meat platter and tomato soup to start both of which were very tasty. Loads of meat so perhaps best to share. Then we had grilled steak with mushrooms and pepper sauce and a Vienna schnitzel which were both delicious and cooked to perfection. The menu focusses on German tastes but is very nice even for Uk tourists!... More 

Helpful?
Thank Hellmarion
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 December 2016

Awesome cakes and very beautiful interior. A bit rude service. Awesome evening live music and great views from the 2nd floor terrace!

Helpful?
Thank S Anna A
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 25 December 2016 via mobile

Get away from it. Super short-staffed. Dirty tables, menus and plates. Hidden charges and much, much more. We had to get up and go find a waiter to get the menu and order.

Helpful?
3 Thank Francisco S
London, United Kingdom
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 23 December 2016 via mobile

The homemade burger was not so fresh from the microwave and the bun was powdery and dissipated in the mouth. Service was slow and less than friendly. With so many amazing restaurants nearby, I urge you to go elsewhere.

Helpful?
3 Thank iRondo
Exeter, United Kingdom
Level Contributor
53 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

Evening meal here great looking cakes, didn't try them though excellent fillet steaks for €16. Wasn't particularly busy at the time about 7.30 in the evening and the service could have been quicker.

Helpful?
Thank Jol1965

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
USD 5 - USD 27
Cuisine
European, Spanish, Mediterranean
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Kids, View
Open Hours
Sunday
08:30 - 23:00
Monday
08:30 - 23:00
Tuesday
08:30 - 23:00
Wednesday
08:30 - 23:00
Thursday
08:30 - 23:00
Friday
08:30 - 23:00
Saturday
08:30 - 23:00
Location and Contact Information
  • Address: 38400 Puerto de la Cruz, Tenerife, Spain
  • Location: Europe  >  Spain  >  Canary Islands  >  Tenerife  >  Puerto de la Cruz
  • Phone Number: +34 922 38 37 52

Questions & Answers

Questions? Get answers from Rancho Grande staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?