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Mercure Hotel Panorama Freiburg - Chez Eric

Certificate of Excellence
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Wintererstr. 89 | 79104 Freiburg, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
+49 761 51030
Website
Today
06:30 - 23:00
Open now
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Hours:
Sun - Sat 06:30 - 23:00
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163 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Geneva, Switzerland
Level Contributor
640 reviews
249 restaurant reviews
common_n_restaurant_reviews_1bd8 238 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We stopped there without reservation on Sunday for lunch. The place is out of town and you'll need car to get there. Surprisingly the restaurant was mostly empty at 1PM and it was no problem to get a table. Location is splendid with a nice view over the city. Our starters were not the best of the meal (with an... More 

Helpful?
Thank JMGeneva
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear JMGeneva, Thank you very much for the evaluation of your visit of our restaurant "Chez Eric". We are very pleased to read that you have decided to have lunch over the roof tops of Freiburg and that you have enjoyed the meals served- except the foie gras, which did not meet your expectations. We are looking forward to welcome... More 

Brussels, Belgium
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 January 2017

We had our christmas dinner at the restaurant. The food was amazing but we had a difficult time trying to understand the menu since it was only in german!!!!

Helpful?
Thank lenakatopi
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear lenakatopi, Thanks a lot for your great evaluation! We are very pleased to read that you enjoyed the meals served in our restaurant "Chez Eric". At the same we regret that you did not get our menu in english since it exists in german, english and french. We are looking forward to welcome you soon again! Best regards, Elvira... More 

St. Petersburg, Russia
Level Contributor
168 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 26 December 2016 via mobile

We really enjoy our evening. .great diner with superb view on Freibourg. .great and attentive service. Our fish was excellent great sauce...we all 4 enjoy our diner

Helpful?
Thank EdgardGM
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear EdgardGM, Thank you very much for your great evaluation! We are really glad to read that you enjoyed your dinner in our restaurant "Chez Eric" - the great and attentive service, the meals served as well as the unique view across Freiburg and the surrounding area. We are looking forward to welcome you soon again! Best regards, Elvira Roth... More 

Singapore, Singapore
Level Contributor
561 reviews
217 restaurant reviews
common_n_restaurant_reviews_1bd8 397 helpful votes
3 of 5 bubbles Reviewed 28 October 2016

We stayed at the Mercure and ate a dinner at Chez Eric. The setting is great, open terrace, panoramic views but the set meal wasn't exceptional and surely not worth the money. I had the non-veg set while the wife went for the vegetarian set meals. Both were disappointing.

Helpful?
Thank Traveleator
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear Traveleator, Thank you very much for your evaluation! We are really pleased to read that you enjoyed the setting and the panoramic vew. At the same time we deeply regret that you have been diasppointed by the meals served and that the value for money did not meet your expectations and really want to apologize for this. In our... More 

Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 October 2016 via mobile

Wonderful short and sweet. Impeccable service with wonderful food. Highly recommended! Beautiful location!

Helpful?
Thank olivia b
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear olivia b, Thank you very much for your excellent evaluation and recommendation! We are really pleased to read that you enjoyed your visit of our restaurant "Chez Eric" - the quality of the food served, the location as well as the service. We are looking forward to welcome you for another occasion! Best regards, Elvira Roth with the whole... More 

Auckland, New Zealand
Level Contributor
706 reviews
300 restaurant reviews
common_n_restaurant_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

My experience here over three days was repeatedly wonderful. I had learned from my last visit not to order doses for 2 as they are too much. This time we got reasonable portions that were very flavourful. I have also eaten in town and I find this to be superior.The view is of course an added benefit. I recommend a... More 

Helpful?
Thank waiake1
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear a7515, Thank you very much for your compliment. We are really glad to read that you enjoyed your visit of our restaurant "Chez Eric" and hope to welcome you soon again. Best regards, Elvira Roth with the whole team of the restaurant "Chez Eric" in the Panorama Hotel Mercure Freiburg More 

Hampshire UK
Level Contributor
117 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 30 September 2016

I reviewed this restaurant when I reviewed the hotel but just in case you're looking at the restaurant alone, I'm repeating my comments here. The restaurant, Chez Eric, was superb. There was an "amuse-bouche" & an "amuse-dessert". My husband enjoyed lambs lettuce with seared scallops to start, whilst I had the wild salmon with sesame. Next came a saddle of... More 

Helpful?
Thank SPPHampshire
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear SPPHampshireUK, Thank you very much for the great evaluation of your visit of our restaurant "Chez Eric". We are really pleased to read that you enjoyed all the meals served. We are looking forward to welcome you soon again. Best regards, Elvira Roth with the whole team of the restaurant "Chez Eric" in the Panorama Hotel Mercure Freiburg More 

Geneva, Switzerland
Level Contributor
47 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

Chose to not go back into town, but as I wasn't very hungry only took a salad. With steak strips, it was actually cooked exactly as I ordered. Also as a solo I was well treated - attentive and young staff - excellent, but discreet, service. I would return any time!

Helpful?
Thank J. S
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear J.S, Thank you very much for your great evaluation! We are really pleased to read that you especially enjoyed the quality of the salad served as well as the attentiveness of our whole staff within your visit of our restaurant "Chez Eric". We are looking forward to welcome you for another occasion! Best regards, Elvira Roth with the whole... More 

London, United Kingdom
Level Contributor
105 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 6 September 2016 via mobile

Despite the wonderful panoramic view (that can also be enjoyed from the room), the food is completely skippable. Service is slow, and simply not worth it but I guess it's kept busy by the guests not wanting to leave the hotel.

Helpful?
Thank HK_Traveller05
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear HK_Traveller05, Thank you very much for your evaluation! We are really pleased to read that you enjoyed the panoramic view within your visit of our restaurant "Chez Eric". At the same time we regret that your visit was not to your satisfaction. In our restaurant "Chez Eric" we serve fish and seafood specialities, different tasting menus and selected food... More 

Stuttgart, Germany
Level Contributor
142 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 31 July 2016 via mobile

On the way to home we decided to have a short stay for dinner in that restaurant. I clearly remember this place as I stayed once in the hotel. I think this restaurant is one of the best in the region when it come to service and seafood options. I really like oysters and here you can find many selections.... More 

Helpful?
Thank neostar
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg - Chez Eric, responded to this review

Dear neostar, Thank you very much for your excellent evaluation and recommendation! It is a great pleasure for us to read that you had a great time in our restaurant "Chez Eric" and that you enjoyed our seafood specialities, the wine offer as well as the service. We hope to see you again next time! Best regards, Elvira Roth with... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 11 - USD 62
Cuisine
French, Seafood, Mediterranean, Vegetarian Friendly
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Wheelchair Accessible
Good for
Business meetings, Child-friendly, Groups, Bar Scene, Special Occasion Dining, Romantic
Open Hours
Sunday
06:30 - 23:00
Monday
06:30 - 23:00
Tuesday
06:30 - 23:00
Wednesday
06:30 - 23:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
06:30 - 23:00
Location and Contact Information
  • Address: Wintererstr. 89 | 79104 Freiburg, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
  • Location: Europe  >  Germany  >  Baden-Wurttemberg  >  Freiburg im Breisgau
  • Phone Number: +49 761 51030
  • This restaurant is at Mercure Hotel Panorama Freiburg
Description
Join us at the restaurant "Chez Eric" in the Panorama Hotel Mercure Freiburg on an exclusive culinary journey full of rich finesse and finest flavors. The light and mediterranean cuisine seduces and convinces under a large menu or small dishes. Regional and seasonal specialties complement the wide range. Highlights of the menu are a six-course and a five-course tasting menu - on request with harmonizing regional wines or international locations. Choose in our restaurant "Chez Eric" from a variety of seafood: lobster, oysters, shrimps, scallops - all products are delivered daily fresh from the market in Paris. As a cheese lover, you have the option to enjoy 30 different specialities a day. First-class quality and freshness of the products have always highest priority. In the wine cellar of the restaurant "Chez Eric" knowledgeable and great winemakers of the region find their place and are waiting to be discovered by you. Regional wines are complemented by large layers of France, Spain and Italy. A wide range of fine champagne and sparkling wine, aperitifs and digestifs, cocktails, long drinks, whiskeys and brandies complete the product range. Awaken your taste buds in our restaurant "Chez Eric" - in summer months can be enjoyed on the large, Mediterranean-style terraces! Private and business events take place in the various event locations of the Panorama Hotel Mercure Freiburg: 4 redesigned function rooms, the event terraces "Saint Tropez" and "La Provence" as well as the restaurant "Chez Eric" are waiting to be discovered for your event! We offer you a professional event planning according to your wishes! We look forward to welcome you soon over the roof tops of Freiburg - with a unique view of the city and the surroundings!

Questions & Answers

Questions? Get answers from Mercure Hotel Panorama Freiburg - Chez Eric staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?