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Hard Rock Cafe

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Tue., 19/10
20:00
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Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Cafe
Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

American, Bar, Grill, Dining bars, Beer restaurants, Vegetarian Friendly
About
Hard Rock International (HRI) is one of the most globally recognized companies with venues in 68 countries spanning 239 locations that include owned/licensed or managed Hotels, Casinos, Rock Shops®, Live Performance Venues and Cafes
PRICE RANGE
USD 16 - USD 34
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
American, Bar, Grill, Dining bars, Beer restaurants
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Buffet, Digital Payments, Live Music, Family style, Non-smoking restaurants, Gift Cards Available
Reviews (2,215)
Filter reviews
2,015 results
Traveller rating
934
566
285
131
99
Traveller type
Time of year
LanguageEnglish
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Traveller rating
934
566
285
131
99
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All reviews burger onion rings ribs brownie salad great atmosphere wait for a table birthday treat hrc leroy arena printworks concert
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Reviewed 3 days ago via mobile

Staff friendly and attentive , service was fast and never had to wait for anything not even a drink refill. Food was hot fresh and delicious. Would return again

Date of visit: October 2021
Helpful?
Reviewed 1 week ago

We visited here on the 10th October after completing the Manchester marathon. We ordered starters which were very nice, then our main course came and everything you get asked goes on as extra bacon, no chips with your burger, very thin burger for what you...pay for it, I ordered the babyback ribs and on the top they looked nice however on the bottom they were burnt and tasted burnt too and a small drop chips. The service was superb and made what was a very disappointing visit bearable.More

Date of visit: October 2021
Helpful?
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi Danny, Thank you for taking the time to leave your feedback. I am so sorry for the issues you had on Sunday. I have sent you a DM if you would like to discuss your visit further with me. Kindest regards, Team Manchester

Reviewed 1 week ago

The food was really good however a shout out to the waiter, he provided great service and we will be coming back! Apologies I didn't catch your name, he had nose piercing - a credit to your restaurant.More

Date of visit: October 2021
Helpful?
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi DBlue1245, thank you for the amazing 5* review and for the lovely comments regarding our staff member. I shall share your comments with the whole team, especially those with nose piercings, so they can all know how we made you feel. We look forward...More

Reviewed 1 week ago via mobile

After visiting the amazing hotel/ cafe in London we were unsure on whether the service would be as amazing in Manchester but it was. My brother is autistic and struggles with big crowds, he’s obsessed with all things rock music and wanted to have a...look at the memorabilia. Our lovely waitress Katie was so accommodating, we were sat on the upper balcony level where it was less crowded and she was so amazing with my brother. We were running 30 mins late due to traffic and the staff kept our table for us. Excellent food and quick service for a Saturday night, every member of staff was lovely including in the rock shop. Can’t wait to come back again.More

Date of visit: October 2021
Helpful?
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi Kim, Thank you so much for the 5* rating. I am so pleased that you came to see us and that we looked after you in the way we did. I look forward to passing on your comments to Katie and the team as...More

Reviewed 2 weeks ago via mobile

The service is always amazing everytime my partner and I have visited. They were especially so on this occasion because my partner experienced an autistic meltdown because of how busy it was, the staff were incredibly helpful and accommodating in finding an area that was...more out of the way to sit so we could stay and enjoy the meal.More

Date of visit: October 2021
Helpful?1  
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi dtalbot1992, Thank you for the 5* review. I am so pleased that you were looked after in the manner you were. Love All Serve All is one of our mottos and I am glad the staff on this day lived up to it by...More

Reviewed 2 weeks ago

Visited the Hard Rock Saturday 18th September. We had a table booked for 7.45pm and waited under 10 minutes for a table to become free. (No problem). The place has a really good vibe and we were warmly welcomed. Table was clean and ready and...we were told someone would soon be with us to take our order. Nearly 20 minutes later we had someone take our order and asked for another drink. (Not very good). At this point I should say other guests arrived after we took our table were served before us! After 10 minutes the drink arrived (Not good) Shortly after the food arrived. The food was fine and the shrimp starter was delicious! (Excellent) The main course arrived not long after we finished the starters. (Good) My wife had the Classic burger meal which was really enjoyed. I had the double burger (Eyes bigger than my stomach!). However one of the burgers tasted like it was dipped in salt and was unpleasant. When the staff member came to ask how it was I mentioned that one of the burgers was extremely salty for some reason. The response was "I'm sorry to hear that" and cleared the table! (Not good at all). The prices are reasonable but service was poor and one meal out of four was disappointing hence my three rating.More

Date of visit: September 2021
Helpful?1  
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi John, Thank you for your 3* review. It seems there were a few issues with your visit for which we apologise for. We do season all of our burgers to a level, we apologise that on this occasion it wasnt to your liking. I...More

Reviewed 4 weeks ago

Don't understand the hype. Coke was flat and ive waited 20 mins for any sign of scran. Not for me. Can't say ill go againMore

Date of visit: September 2021
Helpful?
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi Kyle, Thank you for taking the time to leave your feedback. May I apologise for the state of the soda you received, we are sorry it took away from your visit. We do hope you return to the cafe so we can offer you...More

Reviewed 12 September 2021

I gave HRC Manchester another attempt for lunch and found the food and service to be good for the 2nd time in a row. To limit the number of guests only a small area was open and that was quite understandable. Reservations had to be...held otherwise guests were expected to remain in the bar area. The ambiance in the restaurant is part of experience and I really like it, especially as a single diner. Service was good and staff were attentive without being over bearing. There was a management presence and he visited tables to check guest satisfaction. Food is of a predictable standard and portions have become a more realistic size rather than that of their American counterparts. It is not cheap however you have to remember that you are also paying for a unique atmosphere. I like the Chicken Caesar Salad as this tends and this is quite filling. The parmazan is not quite what you get elsewhere and that makes it unique in a positive way. Soft drinks are not cheap but you do get the traditional free refils, which makes makes it a better value. My only criticism is that, when the tables were sanitised, the staff member wiped several tables with the same disposable cloth. That somewhat defeats the objective as any contamination would actually be transferred. I suggest that the cloth be changed between tables. I really like this restaurant and they do seem to have now got their act together. Keep up the good work.More

Date of visit: September 2021
Helpful?
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi Robin, Thank you for taking the time to leave your feedback. We are pleased you had a pleasant visit to our cafe and that you enjoyed our food. We take on board all of your comments and will use them to improve even further...More

Reviewed 30 August 2021

When we visit a new destination, we always go the the Hard Rock Cafe if there is one there. We've been to Hard Rocks in Florence, Amsterdam, Berlin, Edinburgh, London and now Manchester. We know exactly what to expect and we are never disappointed. This...time, Kris went out of her way to make us feel welcome. Although the menu is restricted and they had some items unavailable, we ordered a triple cheeseburger, ribs and a Caesar salad with salmon. All 3 were really tasty and although clearly standard Hard Rock fare, the quality and preparation of the food was noticeably better than on previous occasions. We then went all out - a chocolate brownie with cream and ice cream which is big enough for a rugby team, and a slice of New York cheesecake. Yum - pure extravagance, and again, even better that I remember it. The venue itself is impressive - Hard Rock on steroids with all of the associated fascinating memorabilia. Than you Hard Rock - we're already planning our next trip around your location! Thank you to Kris too - very good service indeed.More

Date of visit: August 2021
Helpful?
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi Peter, Thank you for such an awesome review. It certainly looks like you had an amazing time at our cafe. I look forward to passing on your comments to Kris, I am glad she Rocked Your World!! We look forward to seeing you again...More

Reviewed 22 August 2021

Amazing place for a nice meal and coctali! Good rock music is matching perfectly the place. Food was good and cocktails amazing. Nice stake done how i ask. Burger well done with a tower of onion rings. Staff very welcome and polite.

Date of visit: August 2021
Helpful?
TeamManchester, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

HI Monika, Thank you for your 5* feedback. We are glad you enjoyed our cocktails and our food. We hope to see you again in the near future. Kindest regards, Team Manchester

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Questions & Answers
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joanne w
16 December 2019|
AnswerShow all 3 answers
Response from DavidStone2 | Reviewed this property |
Do search as we found a reduced price menu with a limited range. There were 10 us and saved over £100
1
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Rawsy
23 August 2019|
AnswerShow all 7 answers
Response from silazmeerkat | Reviewed this property |
Yes they do!
0
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Frequently Asked Questions about Hard Rock Cafe

Yes, Hard Rock Cafe offers takeaway services.

Yes, Hard Rock Cafe is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hard Rock Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4