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Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
+44 1256 475770
10:00 - 23:00
Closed now
See all hours
Sun 09:00 - 22:00
Mon - Fri 10:00 - 23:00
Sat 09:00 - 23:00
More Info
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245 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 243: English reviews
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed yesterday NEW via mobile

Booked well in advance as we knew it would be busy, was given the choice to move tables as was originally near the door. Staff polite and friendly. All our food was on time hot and tasty. The duck stir fry was amazing. Mother's day drink was complimentary so was made to feel special. The only downside was the house... More 

Thank samandy13
Level Contributor
46 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

Drinks and food were too much for what you got. Drinks were nice but again overpriced. Don't like having service added to the bill as a default either. Won't be back

Thank phizco
Basingstoke, United Kingdom
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 1 week ago

The meal was awful my burger was so dry crushed potatoes cold drinks soooo expensive if I have wine I expect a wine glass not a tumbler all inall tooo expensive for what you get felt totally ripped off especially when you have to pay gratuity

Thank carole p
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

What can we say, 20 minutes wait for the table we booked. Then four of us put on a table for two, when asked to change took a further 15 minutes. Table was filthy, glasses had to be changed twice due to lipstick stains. 60 minutes from reservation time to starters, two hours for mains. Not very impressed. Ordered drinks... More 

Thank Scratchles
Aldershot, United Kingdom
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I visited with my husband before a trip to the cinema, great food, good service and reasonable prices as we ordered off the set menu. The menu was really varied and I was impressed with the choices. I would definitely recommend it.

Thank Melanie E
Woking, United Kingdom
Level Contributor
149 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Meal was fine, we all went for the 2 course special. Service, however, was a bit slow. Overall ok, but with a few improvements could be much better.

Thank HoultFamily
London, United Kingdom
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Visited on Saturday evening at 5.30 wine was very expensive and not nice. Spoke to waitress who offered to change which we declined as we were in a rush. Ordered two beef brisket meals both were cold and chips were not cooked spoke to manager who apologised and offered free deserts also declined said he would take some money off... More 

Thank Jamaica2011_11
Reading, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

The Starter was nice, short wait and good quality. The main was also good. Only snag was the price, it costed more than anticipated

Thank frasesinky
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 3 weeks ago via mobile

As a carer my money is tight and I demand a decent service for that money. When you enter a restaurant and the table they give you isn't right for your experience. Asking a waitress If I can move further away from a kids party I think is acceptable. Then the waitress looks at me and says. "are you taking... More 

Thank Richard M
Cardigan, United Kingdom
Level Contributor
61 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Oh dear Giraffe, what have you done to your lovely restaurant ? Gone are the wonderful half-round seatings units, replaced with some more normally found in a student refectory !! Dreadful. Having said that, the food is still as good as it ever was, and we opted for classic burgers - we were not disappointed. Drinks have changed too, and... More 

Thank winchester_andy

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
USD 62
International, Vegetarian Friendly, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Child-friendly, Groups
Open Hours
09:00 - 22:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 475770
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!

Questions & Answers

Questions? Get answers from Giraffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?