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The Ugly Duckling

$$ - $$$, British,
Long Lane, Telford TF6 6HA, England
+44 1952 257979
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Overview
  • Excellent61%
  • Very good22%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“duckling” (5 reviews)
“steak” (36 reviews)
Open Now
Hours
CUISINES
Bar, British, Grill, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
Long Lane, Telford TF6 6HA, England
All Details
Write a ReviewReviews (418)
Traveller rating
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1 - 10 of 417 reviews

Reviewed yesterday via mobile

We visited last night. Upon entering there was a lovely atmosphere, great decor and very friendly staff. We had a little wait at the bar for our table, and it was really busy which is always a good sign. We shared halloumi and hummus starters...More

Thank Gemma A
Reviewed 5 days ago

We were all pleasantly surprised by the menu choices. Not just the basic pub menu, there were more interesting dishes on offer.When quizzed about a dish the staff were attentive and knew their menus.The cider and white onion soup was delicious. Overall, a nice change...More

Thank Ruth58_12
Reviewed 1 week ago via mobile

We stayed here for a weekend away with the family. We ate in the restaurant both nights and for breakfast. The food was absolutely amazing both in the evening and at breakfast. The food was fresh and delicious. I had the flank steak special on...More

Thank Nicola G
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 1 week ago

We are delighted you had an amazing stay with us and we really appreciate your kind feedback you have left us. All of our food is freshly prepared and cooked every day. We like to ensure it is at its best quality and we are...More

Reviewed 1 week ago

This was our first visit. We booked a table for five the celebrate my Mom's Birthday. The service was excellent. Staff found the time to be "human", doing everything with a smile. The atmosphere is lovely, a nic mix of modern industrial and traditional touches....More

Thank Sally G
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 1 week ago

Wow thank you so much for this review, we really appreciate it. We like to ensure every guest has the best welcoming and service throughout there dining experience, and we are thrilled you thought this was excellent. I will pass on this positive feedback onto...More

Reviewed 1 week ago via mobile

Beautiful room lovely service an excellent food well worth a stay The breakfast was absolutely wonderful

1  Thank Luan C
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 1 week ago

Thank you so much for this wonderful review on our rooms, and we are pleased you enjoyed your stay with us. We hope to see you again soon. Many Thanks Chloe

Reviewed 2 weeks ago via mobile

My wife and I thought we’d try somewhere new for Sunday lunch and I’d been meaning to try the Ugly Duckling since the early days when it was being renovated prior to opening and I got asked to like via Facebook. First impressions were great...More

Thank David G
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 1 week ago

Thank you so much for your lovely feedback on your Sunday lunch visit with us. We are pleased that we gave you the best dining experience, with the prawn dish we will look into them being served on a bigger plate so that you can...More

Reviewed 4 weeks ago

The overnight stay was really good, bed was comfortable and the TV in the room even had Netflix which was a nice touch! Food in the evening was really good value for money and the choice was excellent, all food tasted really really good!! Breakfast...More

Thank Damo F
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 3 weeks ago

We are thoroughly pleased you enjoyed your stay with us at The Ugly Duckling. We appreciate the good feedback and we hope to see you again soon, we like to ensure all of our guests get the 'wow' factor when they stay with us. We...More

Reviewed 30 August 2018 via mobile

Only called in for a drink on passing, however seeing some food coming out of the kitchen, I decided to go for the fish and chips and pea puree. At £12.95 meal was good and served in a timely manner. Service was good and the...More

1  Thank Kevin D
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 1 September 2018

Thank You for your kind and positive feedback, we are pleased you enjoyed your fish and chips and we are happy our fresh food made you fancy eating with us! Hopefully see you again soon. Many Thanks. Chloe

Reviewed 28 August 2018

The interior of the building is lovely although the food and service was very average which really lets the place down which is a shame, it has the potential to be so much better. I won't be rushing back or recommending it to friends or...More

Thank LCPainting
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 1 September 2018

We are sorry you did not enjoy your dining experience with us, we like to ensure that we deliver the best quality food and service. We are surprised you did not find 'The Ugly Duckling' very good. However thank you for your personal preference. Many...More

Reviewed 28 August 2018

This pub/restaurant oozes charm & delivers excellent meals every time. The menu has some great choices, both for lunch & dinner, and the well~stocked bar has a superb range of wines & spirits. Coupled with efficient & friendly staff, it’s the perfect location for a...More

Thank Amy088
ChloeH-uglyduckling, Manager at The Ugly Duckling, responded to this reviewResponded 1 September 2018

We appreciate your lovely comments overall and we are pleased you enjoyed our wide range of wines and spirits - There is a lot to choose from! We hope to see you again soon. Many Thanks Chloe

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Ask a question
Questions & Answers
carol m
2 October 2018|
AnswerShow all 2 answers
Response from David G | Reviewed this property |
Yes there is.
1
Vote
photolass
8 November 2017|
AnswerShow all 4 answers
Response from Kay_Bradley | Property representative |
Our Ala Carte Menu is available throughout December. Our new Winter Menu is now available to view on our website. Kind regards Kay
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
USD 17 - USD 35
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Kids, Child-friendly, Special Occasion Dining, Business meetings, Local cuisine, Romantic, Bar Scene, Groups
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am
Location and Contact Information
  • Address: Long Lane, Telford TF6 6HA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Shropshire  >  Telford
  • Phone Number: +44 1952 257979
  • E-mail
Description
Our Chefs grill over charcoal and wood on our custom built grills throughout the year, in winter we will also brine, cure, smoke and braise. In the summer you might even catch our chefs cooking outside! Our aim is to provide a casual and informal space for our customers. The food style is strong & bold. The service professional yet approachable.
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