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Riva

Certificate of Excellence
$$ - $$$
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4-6 Ness Walk, Inverness IV3 5NE, Scotland
+44 1463 237377
Today
11:00 - 21:00
Closed now
See all hours
Hours:
Sun 12:00 - 20:00
Mon - Thu 11:00 - 21:00
Fri - Sat 11:00 - 22:00
More Info
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685 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Greenville, North Carolina
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Quite, cozy, great service with really good food. Location on the River Ness is a plus. We stayed at The Palace hotel and this restaurant is only two doors away.

Helpful?
Thank BillVance65
Grant M, Guest Relations Manager at Riva, responded to this review

Hi there, thanks for taking the time to leave us a review! Delighted you enjoyed everything and I hope we contributed to a fantastic new year for you! More 

Worcester, UK
Level Contributor
152 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We dined here as a family (3 adult, 2 teens) just after New Year and had a very enjoyable evening. The only disappointment for us was a discrepancy between the A La Carte menu that appeared to be available on the website and the menu that we were given on the night. We'd spent some time checking the website and... More 

Helpful?
Thank rammblings101
Grant M, Guest Relations Manager at Riva, responded to this review

Hi there, thanks for the great feedback! We will look into our website and ensure everything is up to date, and clear with times and availability etc. Thanks for bringing it to our attention. Great to hear you enjoyed your experience, and we look forward to having you back soon! More 

Stranraer, United Kingdom
Level Contributor
140 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

My wife's second visit after staff squeezing her in on a busy night the year before, we hadn't booked but again they fitted us in. Although the service was slow the two staff are constantly on the go, my wife has a time and motion background and thought they were very efficient, so our view is that they need at... More 

Helpful?
Thank Milliespringer
Grant M, Guest Relations Manager at Riva, responded to this review

Thank you for your feedback! We are always reviewing our staffing levels to ensure efficiency and a great level of service! I'm delighted you enjoyed your experience with us, and I hope to see you again soon! More 

Level Contributor
102 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed 1 week ago

I think this is my first one-star rating and it's based on being in the restaurant for a whole 2 minutes!! The front of house guy was incredibly rude and I only didn't get his name because he walked off half-way through our conversation! I don't think I've ever had such bad service in a restaurant before or felt so... More 

Helpful?
Thank Andy M
RossSh, Manager at Riva, responded to this review

Hi Thank you for your comments. Not sure if you were part of the party that also had a similar experience on New Years Day & reviewed us, but I must also apologise for your experience regardless, this certainly isn't the level of service we strive to give our customers. The waiter in question should never have acted as he... More 

2 reviews
2 of 5 bubbles Reviewed 2 weeks ago

We reserved a table and had to wait for it to be prepared after we arrived. We went for the new years eve set menu. Of all the courses, the sorbet was our favourite of the evening. For starter I had the king prawn and scallop ravioli and my partner had the antipasti. The main was beef strips on creamy... More 

Helpful?
Thank Deanne R
RossSh, Manager at Riva, responded to this review

Hi Thanks for your comments. I wish to apologise for your experience whilst visiting us on New Years Eve. We pride ourselves on great customer service, especially if there is something not quite right with the meal we aim to resolve it quickly and professionally. Sorry this was not the case with your visit. We have spoken to & coached... More 

London
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Just walked out of Riva after terrible customer service. We'd booked a table for 20:00 this evening. It took us a short while to find it so arrived at 20:09 - the waiter met us at the door already shaking his head. I assumed they were full so said straight away that we had a reservation - he replied "we're... More 

Helpful?
3 Thank Team_Wino
RossSh, Manager at Riva, responded to this review

Hi Thank you for your comments. I must apologise for your experience on New Years Day, this certainly isn't the level of service we strive to give our customers, especially when this was your first impression and you never even got to sit down at the table! The waiter in question should never have acted as he did, especially when... More 

Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Having found out our first choice of restaurant was fully booked we ended up choosing Riva. No regrets. The food was tasty and we'll presented with the gnocchi being the tastiest dish we had...I sampled them all. The restaurant downstairs does however feel a bit cramped. However the food made up for it. Thanks folks.

Helpful?
Thank Pubah
Grant M, Guest Relations Manager at Riva, responded to this review

Hi there, thanks for the great review! We hope to see again soon! More 

Newbury, United Kingdom
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The food tasted fantastic and we didn't have to wait long, good portion size, friendly staff, modern and cozy ambient.

Helpful?
Thank Cha L
Grant M, Guest Relations Manager at Riva, responded to this review

Amazing to hear such great feedback, thanks for taking the time! We hope to see you again soon More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Great meal it was fantastic Duck was great .Service was good and was not to exspensive for the quality of the food served .would recommend if you like good food.

Helpful?
Thank Steve P
Grant M, Guest Relations Manager at Riva, responded to this review

Thanks for the great comments! Hope to see you again soon! More 

2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Really disappointing vegetable lasagne had no vegetables in except tomatoes sauce and pork Ragu was only warm been here three years in a row but this visit was just not good!!!!

Helpful?
Thank sonia c
Grant M, Guest Relations Manager at Riva, responded to this review

Hi there, thanks for taking the time to leave us some feedback; we appreciate all comments and use them to improve our service and offer. I hope this doesn't deter you from trying us again, and we hope to welcome you back soon! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian, Pizza
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Full Bar, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard
Good for
Romantic, Special Occasion Dining, Groups, View, Child-friendly, Kids
Open Hours
Sunday
12:00 - 20:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 4-6 Ness Walk, Inverness IV3 5NE, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Scottish Highlands  >  Inverness
  • Phone Number: +44 1463 237377
Description
We are a modern based cuisine with Italian influences, based on the banks of the river ness

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Riva and other visitors
4 questions
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Questions? Get answers from Riva staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?