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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Steakhouse, Seafood, Bar, British, Pub, Scottish
Meals
Breakfast, Lunch, Dinner, After-hours
FEATURES
Outdoor Seating, Wheelchair Accessible, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations
Reviews (1,036)
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LanguageEnglish
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Traveller rating
586
220
114
53
51
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All reviews brunch steak monkfish tail chateaubriand lemon sole oysters sunday roast mash poached eggs soup cake visited hutchesons beautiful building special occasion cooked to perfection merchant city food was fantastic
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Reviewed 30 June 2020

For my last night in Glasgow, we wanted to go somewhere special and after an extensive internet search, decided on Hutchesons City Grill. There were two factors which took us there. First was the fact that we both love buildings with a history: Hutchesons was...built in the early 1800s and was designed by one of the great Glasgow architects, David Hamilton, to replace the old Hutchesons Hospital and as a memorial to the founders - George and Thomas Hutcheson, two of Glasgow's wealthiest merchants who had previously founded Hutchesons Hospital at the Trongrate in 1650. Second was its menu: the menu is short and comprises ‘innovative dishes using the best Scottish produce, from locally sourced, dry-aged Scotch beef, to the fresh seafood found along the vast coasts of Scotland.’ The building outside is lovely, one of Glasgow’s many beautiful buildings. Inside it is stunning, with beautiful stained glass windows and intricate double height ceiling. Our choice from the menu was to share the starter of pan seared scallops – succulent and perfectly cooked – my friend chose the Atlantic cod and I went for the lemon sole – both presented beautifully with accompanying vegetables and both tasting wonderful. We finished with the cheeseboard with port followed by liqueur coffees. I’m not sure who the gentleman was who served us, may have been the maitre d’ or the manager, but he took a personal interest in serving us, advising us of the menu, talking us through the history of the restaurant and ensuring we had a perfect last meal together. Which we did.More

Date of visit: September 2019
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Reviewed 22 March 2020 via mobile

Just a quick review, went with my wife as we had a £80 voucher given by my daughter as part of our Xmas, so booked on a Sunday at 5pm, my wife was looking for a Sunday roast but was told it finished at 5pm...and was handed the menu with basically steak, or fish to choose from, not what we wanted but we opted for a steak for my wife and I had fish. I must say my cod was lovely and my wife's steak was OK, but just as we had ordered, a couple of roast's came out for the table near us, so I don't think it would have been to hard to have added another two orders, anyway might have been a good thing as we seen two roast's being sent back. All in All I didn't get a good feeling about the place or experience. We had two mains, two sweets, and a bottle of house wine, £87.00 which would have been fine, if you enjoyed the experience. Sadly not. P.S.the staff were very nice.More

Date of visit: March 2020
Helpful?1  
Reviewed 17 March 2020 via mobile

From start to finish this couldn’t have been a better experience. Having bought vouchers for one of the sister restaurants, I had to contact the restaurant via email where the manager Emma was ever so helpful and kind in organising their use at Hutchesons. It...was for my wife’s birthday and like a lot of men - I didn’t listen. I’m so glad it all worked out as our three course Sunday Roast was phenomenal. The staff were very attentive but not overly so, insisting on taking all our jackets, always topping up our water, getting another round of drinks, clearing tables and checking on our enjoyment of each dish - it was like clockwork. There was no pressure to eat and beat it - I was very impressed. In terms of food I thought the Mushroom and Truffle Oil soup was outstanding with lovely, thick-sliced, fresh bread to accompany it which set me up nicely for the main dish - a beautifully presented Roast Rump of Scotch Beef. Perfectly cooked through with nicely glazed vegetables, roast potatoes, a cracking, big, crispy Yorkshire pudding and a lovely smooth gravy boat which was more than enough for each plate. Dessert was a sticky toffee pudding - highly recommended along with the creme brûlée. My wife’s had a little ‘happy birthday’ message made out of chocolate which was a nice touch. We aren’t the kind of people to shout about special occasions when out but having mentioned in the email about my wife’s birthday I did notice that the staff were aware of it and acknowledged it off their own accord - simple things make the biggest impression. Also, I didn’t get the names of any of the staff sadly but the girl with the more wavy/curlier blonde hair of those that were working was superb! She was really efficient, pleasant and made our visit that bit more enjoyable - thank you all round! We will definitely be back ... and soon!!More

Date of visit: March 2020
Helpful?2  
Reviewed 16 March 2020

We arrived at about 5pm without a booking but the place with quite quiet and we were shown to a table. We both commented on how dim the lighting was, atmosphere is one thing, having to use a mobile torch app to see the menu...is quite another! My husband opted for half a dozen oysters @ £1 each - a Friday evening deal. I ordered the mushroom and truffled brioche with duck egg. Three oysters were placed in front of Hubbie, he had to ask for the other three which were delivered quickly, and all were dispatched equally quickly with gusto! My starter was delicious if a little miserly. For mains I ordered whole lemon sole and Hubbie ordered monkfish and then we waited, and waited whilst the restaurant got darker and darker. When my fish finally arrived it was overcooked and the fish had the consistency of cotton wool, the monkfish was okay but perhaps not the freshest piece of monkfish in Glasgow that day. I should have sent my fish back and I am annoyed with myself that I didn't. I ate less than half of it and pointed out to the server it was overcooked. We ordered espresso and asked for the bill. The server said she had taken off the cost of the oysters off the bill and hadn't charged for the espressos as a goodwill gesture, we paid the bill and left. When we got to a venue where there was adequate lighting we realised we had been charged for nine oysters and refunded for six!!! Hutchesons, please put that money towards paying your leccie bill and switch on another couple of lights.More

Date of visit: March 2020
Helpful?2  
Reviewed 15 March 2020

We booked a 7.30pm bar table and 8.30 in restaurant. Upon arrival, we were left standing in the doorway. Staff appeared to have no interest. We asked what was happening. We were told the table would be ready soon. We asked again – this time...the table was being “wiped down”. Another waiter asked if we were being attended to – we said we were and explained again. He said the table would be ready soon. Exasperated and surprised, around 10-15 minutes after arriving we were seated. We ordered drinks. We were left waiting again. During this time, one waiter seemed immersed in the interests of a hen night. We asked where the drinks were, explaining we had already waited for a significant time. We asked again and were told the drinks were coming. A few minutes later, I went to the bar to order directly. This seemed to cause our drinks to arrive (more than half an hour after our arrival). The waiter apologised and said the next round would be on the house. Okay, thank you, but we would have preferred simple basic service. Hoping the above was a glitch, around 8.25, we reminded staff of 8.30 restaurant booking. After 8.30, a waiter (possibly the bar manager) told us it would be 9.15 before our restaurant table would be available. He said there had been a mix up with bookings (we suspect the truth is our table had been given to someone else). He offered us some free Prosecco. We declined. We opted to leave. We feared our experience may have been indicative of the quality of the service and food in the restaurant and were not willing to take that risk. We were also hungry. The service was beyond poor and our experiencing greatly disappointing. Hutchesons came highly recommended. Escaping into the night, we went to the nearest alternative venue, Brewdog. We were slightly overedressed but despite Brewdog having become a multinational chain, the service was friendly, efficient, attentive and authentic – everything Hutcheson was not. Have never said this before about a restaurant based on service alone, but we would tell people to avoid. It seems the owner needs decent management. Other busy venues are challenging to run, especially at weekends, but it can be done.More

Date of visit: March 2020
Helpful?2  
Reviewed 14 March 2020

We had booked Hutchesons for lunch to celebrate my son's 21st birthday. On booking I checked whether I could drop off some things for the table prior to the lunch and was told it wasn't a problem which I duly did. When we arrived for...our booking the 21st decorations weren't on the table and I had to ask two people where they were and if we could have them . The staff couldn't have been less interested and no one offered an explanation or apology for not having the table ready as we had asked. The service through out the meal was poor with drinks taking a long time and staff slow to respond to requests. A member of staff eventually apologised and offered a drink to all party members. After 20 minutes of waiting we left. On the way out I spoke with a member of staff to express my disappointment. I was handed an card with an email address and was told to contact them if I wanted"something free". That wasn't my point. I did phone the restaurant and spoke with someone who did apologise and said that she would look in to it and email me with the result of that. There has been no communication from them. A really expensive meal for a special occasion which could have been so much better. We won't be returning and I wouldn't recommend it. to others.More

Date of visit: February 2020
Helpful?3  
Reviewed 2 March 2020

The restaurant and food were brilliant, firstly the welcome we got was very welcoming by Gary the bar manager, he escorted us to the restaurant upstairs. We were seated and Ross the waiter served us throughout the night, his table skills we're superb, the food...was to die for, steak I had was perfectly cooked and my wife's lobster was huge and she loved it. The building itself is stunning both inside and outside. We definitely will be back.More

Date of visit: February 2020
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Reviewed 2 March 2020 via mobile

We were so looking forward to our visit but we’re very disappointed. Poor service, bland starters and steak with the butchers twine still left on. Overpriced and under delivered. Would definitely not go back or recommend 😫

Date of visit: February 2020
Helpful?2  
Reviewed 23 February 2020

Never before have I been so pleasantly surprised. The restaurant is absolutely gorgeous. The ceiling cornicing was breathtaking. Rarely do you get to dine in such a beautiful building. I’ve noticed a few one star reviews, which are absolute nonsense!!! Please do not be discouraged...by unreasonable people. I’ve worked in restaurants for over 15 years and some people just do not realise how difficult it can be to ensure the smooth running of restaurant. Hutchesons, in my opinion, did an outstanding job! Very impressive. As for the food. My husband and I both agree that our meal last night was in our top 3 most delicious meals we’ve ever had. Melt in the mouth. You could taste every flavour on the plate. Absolutely outstanding. Our server Ross was great. Lovely chatty guy and very hardworking. We also had the assistant manager and general manager come over to thank us for our compliments of the food and of Ross. Too often people are too quick to complain and point blame for the most trivial of things. I am only too happy to leave amazing feedback when we’ve had such an amazing experience. We’re already planning on going back and would highly recommend Hutchesons to all of our family and friends!More

Date of visit: February 2020
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Reviewed 23 February 2020 via mobile

Thank you Daryl and Hayley. For inviting us back and having the most fantastic meal service and food was exceptional. Absolutely how it should be done. The Nobles

Date of visit: February 2020
Helpful?2  
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Frequently Asked Questions about Hutchesons City Grill

Hutchesons City Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5