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Carluccio's - Worcester

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Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
01206562746
Website
Today
08:00 - 22:00
Open now
All hours
Hours:
Sun 09:00 - 21:30
Mon - Fri 08:00 - 22:00
Sat 08:00 - 22:30
More Info
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370 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Midsomer Norton, United Kingdom
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 6 days ago NEW

We decided just to have tea and coffee at Carluccio's and were welcomed and told by the waiter we could sit anywhere. It was around 4.00pm and so in between services, you could see they must have been really busy lunchtime. It was a Saturday and the Christmas Markets were on. We ordered two teas and a latte. The teas... More 

Helpful?
Thank NucciaNice
Management response:

Ciao! Thank you for leaving us a review, we always welcome any kind of feedback here at Carluccio's Worcester! I'm very sorry to hear you were disappointed by your drinks, the pot of tea is in fact supposed to be served with two tea bags. This is something we will be addressing with the bar staff to ensure they are... More 

Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Whenever we visited Carluccio's we always have a very good experience and really enjoy the food and the drinks. We love the Limoncello and Tiramisu which are our favorite. Happy to go again..

Helpful?
Thank Nicky133
Management response:

Ciao Nicky! Thank you for your lovely feedback, I completely agree with you on the limoncello, it's the perfect way to end a lovely italian meal! We hope to see you here again soon, Katie Phillips Assistant Manager More 

Worcester, United Kingdom
Level Contributor
234 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I've been a few times to worcester carluccios. Staff were on it like a car bonnet today, with the worcester Xmas fayre. Mum and I had eggs benedict and a couple of cappuccinos. Service was prompt and food perfectly cooked. Asked for plenty of sauce, that's what I got and unlike bill's, no extra charge. Or service charge.... but I... More 

Helpful?
Thank Jo K
Management response:

Hello Jo, Thank you so much for taking the time to leave us this feedback, we really appreciate it (especially after the busy weekend we've had!). I'll be sure to pass your comments on to the rest of the team. Hopefully we'll be seeing you again soon, Katie Phillips Assistant Manager More 

Munich, Germany
Level Contributor
318 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

First time at Carluccio's and left disappointed. The restaurant layout is nice and bright and the service was very good. The prices were reasonable. The chicken I ordered was well cooked and tasted very nice but was presented poorly, it was badly cut and looked scrappy. The Macaroni cheese side dish had virtually no cheese flavour and was served almost... More 

Helpful?
Thank grwpl
Management response:

Ciao! Thank you for taking the time to leave us a review. I'm so sorry to hear that you left disappointed, that's not what we want here at Carluccio's. We will be sure to bring your feedback up with our kitchen team, the presentation and quality of our dishes is something we pride ourselves on so it's very disappointing for... More 

Kidderminster, United Kingdom
Level Contributor
41 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

Ordered 2 pumpkins soup for lunch at £5.50 each. As there was no bread I asked for some and was brought 1/2 a (small square ) foccacia to share for which we were charged £2.40. Bread used to be included with the soup. We will not be dining there again.

Helpful?
Thank Richard B
Management response:

Hello Richard, It's very disappointing for all of us here to learn that you didn't enjoy your recent visit with us. Our menu has recently undergone a change, and both of our soups are now to be served without bread. These soups are offered as some of our starters in the restaurant, in which case the bread we used to... More 

Birmingham
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Not a great deal of choice on the menu and what is on there is a bit over priced. The food isn't bad I quite liked the sea food linguine but for £14.50 i would of liked a bit more in the bowl my kids had spaghetti bolognese and it looked the same size,may as well of just had a... More 

Helpful?
Thank Doggorov
Management response:

Hello, I'm so sorry to hear you didn't enjoy your recent visit with us. We have recently gone through a menu change, it has been slightly condensed as well as adding new dishes to focus on simple, high quality italian food which is what we're all about here. We really appreciate any feedback on this new menu as it will... More 

Stafford
Level Contributor
75 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Wonderful food and service second to none. Our son took us out for dinner here prior to his graduation ceremony. The place is clean and has a wonderful atmosphere. As the name would suggest, the food is all Italian and is super. We all had three courses plus drinks and the bill cane to around £30 per head. Not bad... More 

Helpful?
Thank EddieStafford
Management response:

Ciao! We're so pleased to hear you enjoyed your visit to our restaurant, especially on such a special occasion! Send our congratulations to your son, and be sure to visit us again for some more top notch food! Kind Regards, Katie Phillips More 

Worcestershire, United Kingdom
Level Contributor
23 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

As a returning customer I wasn't so impressed. 1st and 2nd time visiting we've eaten from the set menu which was cheap and cheerful but definitely didn't disappoint. However, we thought we'd return on a special occasion eating off the normal menu. I had the Risotto Al Funghi which became quite sickly after a while (expected some accompaniments,perhaps a few... More 

Helpful?
Thank Alexdewson
Management response:

Ciao! I'm so sorry to hear you are not pleased with your most recent visit. We have recently gone through a menu change, so your feedback on these dishes is greatly appreciated! We do offer some side dishes that accompany these dishes brilliantly, the garlic and rosemary roast potatoes go beautifully with the Chicken Al Grilla! That being said, we... More 

Malvern, United Kingdom
Level Contributor
106 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 30 October 2016

My partner and I stopped off in here for brunch on Saturday. We were seated quickly and in fact served promptly as well. A great breakfast selection is on offer. True Italian fare including breakfast pastries are available. We ordered the Eggs Florentine (for me) and Scrambled Egg with Funghi for my partner. Both well presented and served quickly. Good... More 

Helpful?
Thank Mark C
Management response:

Ciao Mark! Thank you for your very high praise here, our eggs florentine is certainly a popular dish! We will be sure to pass your comments onto the rest of the team, and hopefully we will be seeing you again soon for some more delicious breakfast! Kind regards Katie Phillips Assistant Manager More 

1 review
5 of 5 bubbles Reviewed 30 October 2016

Great meal today even though it was really busy. Hannah our waitress was fun, attentive and prompt. Food was great too (highly recommend the risotto).

Helpful?
Thank Michele B
Management response:

Buonasera! We're so glad you enjoyed your experience here! Hannah will be pleased to hear your feedback, she's an excellent member of our team and great fun to work with. We hope to see you again soon, for some more risotto! Kind regards Katie Phillips Assistant Manager More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Business meetings, Child-friendly, Kids, Special Occasion Dining, Romantic
Open Hours
Sunday
09:00 - 21:30
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:30
Location and Contact Information
  • Address: Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Worcester
  • Phone Number: 01206562746

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccio's - Worcester and other visitors
1 question
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Cannock, United Kingdom
2 months ago

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Questions? Get answers from Carluccio's - Worcester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?