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Costa Coffee

Certificate of Excellence
$$ - $$$
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Old George Mall, Salisbury, England
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55 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

Visit on day 1 was excellent...good service with a smile...got the order right etc. Visit on day 2 at same time was poor. Asked for Americano with a little hot milk...got a load of cold milk and some coffee. No smile from Barista. Long cue. By the time i realised the coffee had cold milk i had already walked out... More 

Thank MancunianMum
Salisbury, United Kingdom
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Staff are always nice and friendly, coffee is good but hygiene is non existent. Toilets are filthy, there is enough grime around the toilet seat and taps to point the walls outside. They look as if they haven't been cleaned for months! Yuk yuk yuk

Thank Helen C
Barnstaple, United Kingdom
Level Contributor
34 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Myself and a colleague had some time before a meeting so decided to stop in at this coffee shop for a quick drink prior to going in for our appointment, though we had wished we hadn't! Finding more and more these coffee chains are not keeping to acceptable hygiene standards this one is by far no exception, in fact I... More 

Thank Huss B
Westbury, United Kingdom
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

There's nothing like a hot cup of coffee (and a panini)!! This branch of Costa is often busy but the staff are friendly and great at what they do!

Thank markmcoombs
Level Contributor
118 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 January 2017 via mobile

New Years day about 10.14 hrs. Lots of room ni q and we discovered a cake. We only picked it for the name merry we thought it was seasonal. Do try it before it gets taken off the menu. A relaxing stop on a city centre walk.

Thank Tony C
Canvey Island, United Kingdom
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 October 2016

Really like the new roast. Good service. Nice outdoor seating area. Popular with yummy mummies! Lots of coffee places in Salisbury but this would be my choice.

Thank RoddyCampbell
Salisbury, United Kingdom
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 October 2016 via mobile

Excellent service like all Costa's but this Costa really do care. Always friendly and helpful staff, who take there time in making your drinks, so having to wait a little longer to get a drink witch is freshly made is fine and NOT having burnt milk like other Costa's. Keep up the good work

Thank cescott86
Fareham, United Kingdom
Level Contributor
34 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 25 September 2016 via mobile

Excellent coffee as always friendly and helpful staff . Good choice of snacks fast service . Easy to find

Thank holcombemummy
Level Contributor
118 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 17 September 2016 via mobile

Right in the middle of Salisbury shopping centre is is normally a quiet haven but can suffer from events right outside. Today it was an intrusive brass band. I like brass bands but this one plays badly and the enclosed shopping area does not inprove it. We are here on a Saturday morning so it is rather busy and we... More 

Thank Tony C
Hampshire, England
Level Contributor
139 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 27 August 2016

Visited recently late afternoon when very quiet and had great service from Alix - engaged in friendly conversation and asked all the right questions such as type of milk, hot or cold etc When she established we were rather fussy she offered us the chance to put our own milk in, we have had to reject so many at other... More 

Thank DizzyChickKimmy

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Restaurant features
Seating, Wheelchair Accessible, Takeout, Outdoor Seating
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: Old George Mall, Salisbury, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Salisbury

Questions & Answers

Questions? Get answers from Costa Coffee staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?